Charlene N.
Google
Recently went to LeLe studio and had high expectations due to seeing the posts on social media, but after experiencing it for myself, I wouldn’t visit a second time. Don’t get me wrong, the massage and the hair spa was comfortable. The place was clean. But it was hot and stuffy and room looked totally different from the videos on IG. Perhaps they used a special room for those IG sponsored clients. I paid almost 4000 baht for a 2 hours deep sleep spa that included facial massage, which to my horror, my makeup was completely removed. I guess it was communication error, or just a lack of experience thinking that facial massage can be done without makeup being removed. The lady who did the treatments for me did a great job, she was good at the shoulder massage and I fell asleep during the head spa too. At the end, she even helped to blow dry my hair, and lent me her eyebrow pencil. Staff at reception were completely unhelpful. Overall, I realised you can get much better service and ambience at this price so yea, do shop around.
Update-
Realised I cannot comment on the reply from LeLe studio. Shocked that they said they tried to look for the cosmetic item I requested for, because both the two receptionists replied immediately “Sorry we don’t have”. It was the therapist who despite not being able to speak much English, lend her personal item to me. It is definitely okay if you cannot accede to every customer’s request. But please DO NOT lie about trying to look for it. Now this is another reason to drop a star for this studio. Unbelievable. Please read all other reviews for this studio, there were other poor reviews about the service of the receptionists.