Lena Hotel

Classical hotel culture inspired by the great time of the Russian Empire meets Cretan practicability. The rooms have everything you need to explore Heraklion and reboot. 🪆🏺❤️ The hotel's staff and especially the gentleman who owns the place will make you feel like at home. 👍

The location is excellent—right in the city center and close to the sea. The hotel is very clean and cozy, and it far exceeded what you’d expect for the price. We arrived around 9–10 a.m., and the owner let us check in right away—really grateful for that. Perfect for travelers on a budget!!

We called the hotel a day before to confirm we could come after our 4:30 AM ferry. The woman on the phone told us we didn’t need a reservation and could “just come.” When we arrived, no one was at reception. We called, and a man answered who was extremely rude and insisted “no one would tell you that,” essentially accusing us of lying. I understand reservations are standard, but we were explicitly told otherwise. We simply followed their instructions. Would not recommend based on how we were treated.

We could only stay for one night before our flight home, but we will definitely be returning to this hotel! The staff were very kind and even checked in when we were past our stated arrival time and helped us locate the nearest airport bus stop for our early morning departure. The room was simple but very clean, just what we needed. We look forward to staying at Lena in the future and hope that we can enjoy the breakfast on our next trip!

Great hotel, good location close to harbour. Rooms were very clean. Decent size rooms and friendly staff. We had a late flight so greatly appreciated the ability to check out and leave luggage in storage. Internet was intermittent.

The hotel is strategically located a short walk from the centre of Heraklion, with a reception service and a car park a few dozen metres away, which is no mean feat for this city. The rooms, especially my single, are really small but all in all clean and sufficiently spacious, with a well-equipped bathroom and sink in the room, a small TV and a very comfortable bed. For the three nights I stayed there was no cleaning and tidying up of the room, but it had been correctly specified in the offer, in fact perhaps also because of this the price is very competitive and advantageous. I only tried breakfast one morning (the morning of my departure) and was very pleased with the quality and service.

Unforgettable Hospitality & A Wonderful Stay I stayed at this lovely hotel in Crete for just one night, but the kindness and care I received will stay with me much longer. After checking out very early in the morning (around 4:20am), I took a taxi—organized by Yiannis, whose family runs the hotel—to Heraklion Airport. In the rush of the morning, I accidentally left my phone in the taxi and only realized it after arriving back in Germany. It was a distressing situation, but Yiannis went above and beyond to help. Not only did the taxi driver return my phone to the hotel, but Yiannis took it upon himself to assist me every step of the way. He stayed in contact, reached out to DHL, and helped coordinate the safe return of my phone. His willingness to help, his calm communication, and genuine care made all the difference. This, to me, is filoxenia at its finest—true Greek hospitality that goes beyond expectations. As for the hotel itself: the room was perfect—quiet, clean, with a very comfy bed and modern facilities. The location is excellent, right in the heart of the city, walking distance to the harbor and everything else you'd want to explore in town. Highly recommended for anyone visiting Crete. A beautiful place run by beautiful people.

We have had a very nice week at Lena Hotel in Heraklion, it has a good location in the middle of the city. Our rooms were clean and functional, we found the beds comfortable, and the staff has been very welcoming and friendly. We also enjoyed breakfast here, with very good coffee, cheesepie, boiled eggs, bread and butter, fresh orange juice. It was a very nice stay well worth the price.