Lena Hotel

Great hotel, good location close to harbour. Rooms were very clean. Decent size rooms and friendly staff. We had a late flight so greatly appreciated the ability to check out and leave luggage in storage. Internet was intermittent.

The hotel is strategically located a short walk from the centre of Heraklion, with a reception service and a car park a few dozen metres away, which is no mean feat for this city. The rooms, especially my single, are really small but all in all clean and sufficiently spacious, with a well-equipped bathroom and sink in the room, a small TV and a very comfortable bed. For the three nights I stayed there was no cleaning and tidying up of the room, but it had been correctly specified in the offer, in fact perhaps also because of this the price is very competitive and advantageous. I only tried breakfast one morning (the morning of my departure) and was very pleased with the quality and service.

We have had a very nice week at Lena Hotel in Heraklion, it has a good location in the middle of the city. Our rooms were clean and functional, we found the beds comfortable, and the staff has been very welcoming and friendly. We also enjoyed breakfast here, with very good coffee, cheesepie, boiled eggs, bread and butter, fresh orange juice. It was a very nice stay well worth the price.

Unforgettable Hospitality & A Wonderful Stay I stayed at this lovely hotel in Crete for just one night, but the kindness and care I received will stay with me much longer. After checking out very early in the morning (around 4:20am), I took a taxi—organized by Yiannis, whose family runs the hotel—to Heraklion Airport. In the rush of the morning, I accidentally left my phone in the taxi and only realized it after arriving back in Germany. It was a distressing situation, but Yiannis went above and beyond to help. Not only did the taxi driver return my phone to the hotel, but Yiannis took it upon himself to assist me every step of the way. He stayed in contact, reached out to DHL, and helped coordinate the safe return of my phone. His willingness to help, his calm communication, and genuine care made all the difference. This, to me, is filoxenia at its finest—true Greek hospitality that goes beyond expectations. As for the hotel itself: the room was perfect—quiet, clean, with a very comfy bed and modern facilities. The location is excellent, right in the heart of the city, walking distance to the harbor and everything else you'd want to explore in town. Highly recommended for anyone visiting Crete. A beautiful place run by beautiful people.

Cockroaches football game starts in the evening so you better leave the room before that. Dirty, smells like sewerage, and not worth any money paid there. Regardless of the cockroaches we have seen. Toilet was not working and we tried to get the support, they recommended to use the shard one which was not working as well. We complained in the morning and there was not even an apology.

For the price and location it’s great! The rooms are simple, bathroom is small, but it’s all clean and the bed is comfortable, the room has AC, clean towels, and the staff is very nice. We did the self check-in late at night and it also worked great. Only the WiFi has been a little unstable. Would recommend as a budget friendly option :)

Iam Very happy with this hotel. Its near town of Iraklion.you can go literally everywhere . Every person was helpful and polite , the room was clean and much better that what i expected. I stayed for 1 night and of course i recommend hotel Lena .i will come back again. Location service and room is 10 /10

The room and bathroom were very clean and the beds were comfortable. Location is minutes away from the harbor and from the center where all the shops and restaurants are. Yanis was very courteous and helpful with answering questions. Check- in after hours is very easy and facilitated by hotel staff. I highly recommend this hotel.