Tree H.
Google
I had a wonderful experience at the Lenna Hotel. The building are absolutely beautiful, with lovely gardens and a real sense of history. I loved the booklet in the room telling the story of the building, the people who lived there and I really enjoyed looking at the old prints and photos on the walls. I'd love to see more photos!
But what really stood out was the staff — every person I encountered was friendly, welcoming, and genuinely pleasant to deal with. It makes such a difference when you feel valued as a guest. I’ll definitely be booking there again.
By contrast, I’ve stayed at the Movenpick in Hobart and found the reception and restaurant staff there rather snooty — you almost feel like you’re inconveniencing them by asking for anything. Lenna was the complete opposite — warm, gracious, and effortlessly professional.
Highly recommended!