Matt Mugiwara
Google
Astonishingly unprofessional, in particular when bringing the price into consideration. Grossly mismanaged on the side of the restaurant, arrogant and unreasonable.
We booked a reservation for upwards of 12 people and they greedily overbooked the table. In order to fit the new people, they tried to kick us out 10 minutes before the next reservation, when we had not even been served desserts! Throughout dinner, they took very long to bring the food, which is quite incompatible with their overbooking. They rudely denied us coffee and hastily kicked us out.
Instead of kicking the previous group, such an establishment should have apologised for the mistake, explained the situation to the new group (not their fault either) and offered them a free drink in the bistro while they waited for the table to be free. In the time it took them to argue, be rude and eventually bring the bill, they could have easily brought us espressos. Instead, they chose to be unagreeable and rude.
The food and the view were great, in spite of the bad experience at the end.