juliacJ7881FW
Google
My experience during my stay was a pale comparison to the other glowing reviews so much so that I had to double check if I stayed in the correct hotel. You can see rotting wooden frames at the entrance, cracks in the false ceiling in the inner breakfast room and in danger of collasping, old furniture ( see photos), bedroom pillow on sofa at corridor which was left a day before it was taken away, no hot water whenever you need it unless you make a call to the receptionist who feels like she ( the grouchy specky old woman ) is doing you a favour by turning it on. One day she also didnt answer the phone and I had to go personally to see her at the desk not doing anything. The duvet and pillow on my side of the bed was smelly ( but my daughter’s side was ok) , dirt and dust on the window sill and no aircon unit in the room but lucky for the weather was cool in the night and early morning. Can’t imagine staying there in hot summer. Can’t understand too why a hotel is given 4 star when there is zero amenties only a bottle of soap in the bath which is to serve as body gel, shampoo and conditioner even though their website states there are amenities in the room. A check with another receptionist says that she ran out of shower cap and ALL their chain of Leonardo hotels do not provide toilet amenties. Something is clearly wrong with the person who trains and manage this hotel. Cleanliness at breakfast is not consistant. On day one, the male waiter used a sprayer ( hopefully a disinfectant )to clean the table. On the 2nd day it was a woman and she only used a dry towel to brush off the crumbs then set new plates and cutlery on the table with crumbs still visible. Tsk tsk. Dear readers, see for yourself the photos before booking.