Adam J.
Google
Was really looking forward to my first visit.
Friend had a table of 5 booked for us at opening (5pm) for us and his parents who were over from the UK.
We initially ordered the fried chicken toast, which came and was good but we ordered 4x and it came out on 2 plates. Now, if 1 x order is 1/2 a piece of toast and a slither of fried chicken, then that’s actually unbelievable. We essentially were made to share 2 pieces of toast between 4 people.
Then the mains started to arriving, 3 pizzas and 1 pasta arrived. Pizzas were great no doubting the quality of the pizza. But then at 6pm I asked when I will be receiving my pasta. The waiter scurried off to the kitchen popping back saying the orders got mixed up and it will be with me in 5 minutes. Baring in mind, the rest of the party had almost finished their meals. At 6:13 my meal arrived, which again was an average/good meal, not mind blowing. But I received my meal with a side comment of “sorry, but the reservation is only for 1 hour 30 minutes, we will need you to finish up as we have people waiting for this table at 6:30pm”.
And for my meal turning up late, they decided it was fair to knock the price of a drink of coke off our bill, baring in mind, that wasn’t even my drink… so basically he made the meal cheaper for another member of the party, instead of the drink i had ordered.
I am disappointed in the customer service more than anything. The food was ok/good. A little more consideration in the fact my food was 25/30 minutes later than the rest, would have been good.