Bill Borrelle
Google
I am sorry to report that our 5-night stay at Leon's Place (306) was a terrible experience. An air conditioning leak flooded the room foyer on two different nights. Plop plop all night long. When we left the room one day at 6 AM for a day of touring, we asked the front desk to take care of the leak and the flood. To our surprise, we returned to the room at 3 PM that day, after touring, and the room was not cleaned, and the flood remained. We stayed in the room until someone remedied the situation, and we noticed up in the ceiling where the leak was coming from were towels that had been stuffed in there to absorb the water. This indicated to us that this leak was not a new issue. The leak occurred again the very next night. Our room was not cleaned every day, and we ran out of shower gel, leaving the empty container open with no pump on it to suggest we needed more. The shower gel was never replenished (for several days), so we went out and bought a bar of soap. The espresso machine was broken, the towels were frayed, and the closet storage was inadequate. When we asked for a nearby restaurant recommendation, we were sent to a restaurant many blocks away that had absolutely no customers. On a positive note, the location is convenient to Termini station, the optional breakfast service in the lower level was good, and the lobby is colorful. The marketing of this hotel, and the reviews, do not represent our experience.