Leopold Hotel Ostend

The staff was friendly and very helpful, the room was spacious, clean and tidy. The atmosphere was elegant and it is a place I can absolutely recommend to my friends and family. For business and work, the WiFi is excellent and it has plenty of space in the ground floor to use your electronics 😎👍👍

POS: very central location 50 mtr from casino and beach; historical building with old charm; quite big but with a family atmosphere; (my) room recently renovated; pleasant bar area; quiet; considering location reasonably priced.NEG: elavator super slow, tiny and shaky at times (7 floors); bathroom good but shower itself clumsy; staff could use some extra training ＞ in 4 days' stay there was always something not done or missing, and worst of all in spite of plenty of mgmt messages to save energy, in 2/4 days we came back late night and aircon had been switched on (by staff, not us), on a day it was barely 20 degrees, meaning complete waste of energy, and cost.

The hotel is in a great location 5 minutes from the beach. The building looks great on the outside and restaurant and lobby also look good. The rooms however look quite dated. The coffee machine (Nespresso type) did not work properly and the coffee cups were dirty with some type of brown sticky residue. The bathroom was the worst part, the toilet bowl came lose from the wall and you could feel it dropping when you sat on it which made me not want to use it. The shower doesn't drain and because the bathroom was placed slightly higher than the rest of the room the water drained into the room within about 5 minutes after turning on the shower. On the upside, bed and pillows are comfortable and the airconditioning worked well. The elevator is very small en very slow, better to take the stairs. I was in room 402.

Small rooms, with Abnormal Small Beds. Extremely rude staff members who went off limits screaming, insulting all sort of verbal EASY abuse on a single mother with 3 young children, who nicely explained that instead of 5 nights, will only be staying for one night. They were enraged!!! I After explaining it all and taking videos of the 2 abusers member of staff, I had a Full refund from Expedia! The hotel itself is the worst choice you could pick, which is the reason why after finding a much much better hotel, we decided to book to the Hotel Bero, in a better location! They had Great and big rooms, big bathroom, lovely staff members, free daily breakfast was included in the price, the hotel Bero also has a Spa and a beautiful swimming pool.

Nice smallish hotel near the beach, promenade and casino. Good service, nice bar, decent breakfast.

Comfortable hotel in a prime central location in Ostend, just a short walk from the beach and shops. Modern rooms and friendly staff

Good hotel. Friendly staff. Comfy bed and very tasty breakfast (with real scrumbled eggs). Nice for staying a couple of days in a great location 100 meters from the beach and real close to lots of restaurants.

Disappointing third stay at this hotel. The room felt unclean, didn’t smell nice upon arrival. Crumbs on the floor when we moved the table, mould on the dirty curtains, dirty windows and my slippers were black from walking around the room for 4 days. Cleaner only made the bed once and the washing up was never done (it always was previously). Noisy floorboards and waiting for the lift can easily take 10 min. The staff are nice and the bar area too. Definitely should be a 3 star instead of a 4 star and needs renovating. Also needs soundproofing and better cleaning staff. Great location, booking was easy and staff helpful, also received a discount which was nice. Not sure I want to stay again though…