Les Bories & Spa

While my wife and I did not stay at the hotel, we visited the restaurant for dinner from a nearby hotel in Gordes, and I cannot recommend this restaurant in any regard. Firstly and most importantly, my wife got food poisoning and spent the night getting sick. Secondly, after we placed our order (entree, plat, and dessert), our entrees proceeded to arrive within 5 minutes, and upon completion, the main course arrived within another couple of minutes. I know that the kitchen wasn’t able to whip our orders up in that amount of time, so evidently, par-cooked items were being improperly stored—hence the food poisoning. Finally, the wine: we ordered a beautiful rose and an expensive red. The rose came out in a timely manner, however, the red did not come out until after our main courses were served (perhaps because everything was so rushed in the kitchen). When the red did come out, it was not the red we ordered; in fact, they were out of the red we ordered, so we kindly chose another bottle while our meals got cold. Then, at the end of our main courses, the sommelier mentioned that his team had found the bottle of wine originally ordered in the cellar—perfect timing. We asked if it would be possible to order the bottle to take away but were told it would be impossible. The sommelier mentioned he had just started within the month and, but in any event, no exception was made and no accommodation was offered: bad service for an expensive meal. We should’ve been wary when the menu online didn’t line-up with the menu at the restaurant, and not just for seasonal changes—there was no gastronomic/tasting menu option at the restaurant—this was likely because the B team was in the kitchen for shoulder season, but May in Provence, come on. This was a far, far cry from the sort of experience we expect from a self-respecting restaurant, let alone one that charges over 100 euros for a meal (excluding wine), let alone a restaurant that is listed in the Michelin. I am hoping that the restaurant reaches out to help remedy this situation.

4-5 nights. Outstanding service. Location is excellent. Staff had in-depth knowledge of area. Facilities grande. Breakfast buffet extensive and well thought out. Highly recommend. Will return in the future.

This was the second time we visited this hotel and decided to stay a week… and that’s the issue. ||The hotel location is amazing with views overlooking the valley near Gordes. The seating location for dinner is very pleasant and food is of good quality. However there are some real failings.||The only dinner offered is this gastronomie menu which is good for 1 night… after which you want to try something else. That means you have to use your car (and hence cannot drink). There are some good restaurants in Bonnieux but that’s a 30 min drive or you can walk to Gordes through the local paths and try the other 2 places (cafe style or Pizzeria).||It’s a shame the hotel does not maximise the pool area. During the day there is no waiter watching out for your requests which means each time having to go and find them to order a drink. At lunch time they have a nice (normal) menu at the pool but they do not offer that menu at dinner time… shame.||I am not sure we will return a 3rd time as it we really did not like the aspect of finding dinner every night.||The cleaning staff however were super helpful and amazing. We had food poisoning (which we suspected was a biscuit offered with coffee around the pool), and the cleaning team offered us water / tips and kept checking in!||The buildings themselves need a bit of TLC for a 5 star.||Could be amazing…

The hotel has a beautiful view and is secluded enough to feel as though it's an exclusive resort. The property has plenty of surprises to find. My wife and I went walking the first evening and found a path. We followed it and it led to a "fairy trail" which we took our grandson on the following day. He had a blast and spent a lot of time out there. After that, we picked cherries directly from the tree and have never had any as good.|The rooms (we had 2) were spacious enough and had large bathrooms. The toilet is in a smaller separate room with a small sink.|The room-service was quick and food was good. Breakfast was plentiful and had standard European buffet fare. |The indoor pool was nice, but the flooring is marble, which makes it extremely slick. |There are no real negatives to the property. We enjoyed our stay and would be happy to visit again if we're ever in Gordes.

Me and my friends were there as part of tour group. The whole staff very attentive, reactive and friendly. The only thing to say that my luggage was supposed to be in my room when we arrived, and the reception didn't know anything about it and I was worried. Finally, they realized it was a baggage-handler mistake my luggage that put it in another room.||||The cleaning was excellent and the lobby in the evening there's a fire chimney very comfortable and cozy. We dined our second night in the hotel and it was exquisite and high recommended. The restaurant managers and the waiting staff were very professionals.

We had another wonderful stay. This hotel is beautiful and located just a short walk or drive from Gordes. The restaurant is excellent, the grounds are beautiful and the swimming pool a delightful place to spend an afternoon. It was a nice location for us to base ourselves while visiting the villages in the Luberon.

Despite the beautiful location we had problems with our room power fusing 2 nights running despite us having to leave the room for 1/2 a day for them to repair, it happened again the following evening. Also the sink leaked which they just mopped up and left for it to carry on leaking. Very disappointed and guest services in terms of accommodation manager were absolutely appalling.

I’m afraid to say that I agree with all the negative comments here and that the rating does not reflect the current experience. It is such a shame as there are so many good things about this hotel but I would not call it a five star more like a 3. Superficially all looks lovely on arrival and on line but after a quick walk around and a night there, you soon start to notice things. The positives - It’s a superb location and a very pretty series of main rooms. There are a few notable staff members, such as Laurent who runs the restaurant. I can see this would be a good place to come for just for dinner as the food was good, the staff v nice, the terrace is gorgeous, and the views are the best. The negatives - the cracks are really showing. The underinvestment and poor management really show. Scruffily poorly furnished suite, nothing like described and nothing like the photos. Minuscule wardrobe space. A poorly decorated and furnished ‘suite’. We asked to change rooms as soon as we arrived, but no luck. Nowhere to sit apart from cheap looking garden chairs. Chipped wood work, frayed sisal flooring, badly scuffed floors etc. No way is this a suite, and certainly not what I’d expect to be given in a five star hotel. The room service is bizarre. The pool bar / kitchen area is an absolute disgrace. Almost every sun lounger was damaged, many of the parasols were broken and had not been replaced, just dumped in a corner, the toilet area needs to be introduced to cleaning products, the young men running the area were sweet but clueless. I could go on and on. And it’s such a shame. The whole place- with decent investment and good management - could be so much better. But right now it’s sloppy and scruffy. My menu at dinner had four food stains on the cover alone, the big extensive wine menu had many pages poorly printed and smudged. The Sommelier didn’t even say hello, he just dumped the wine menu on our table and marched off! These may sound like little things, but added together they’re not. It’s poor management. It’s trading on past glories and that is very disappointing. It was obvious the staff were used to people saying this to them. I would not go back.

What a spectacular place. The building and the grounds are magnificent. The only reason I don't give a fifth star is that despite a great breakfast buffet there was no way to get coffee for the first fifteen minutes until a solo waitress appeared and had to make up for a back log of caffeine starved guests.