Les Dunes Comodoro

The hotel was okay overall. The location is excellent, but the service was very poor. I asked if I could pay an additional €50 to check out at 5 PM on my last day, instead of the standard 12 PM checkout, as my flight was at 10 PM. I was told I would need to check on the day of departure, and if the room wasn’t already booked, I could extend my stay. I also asked if I could move to another room and pay for that instead, but I was told the hotel was fully booked. On the last day, I asked again whether I could keep my room until 5 PM. They told me the room was already taken. I asked if I could move to any available room and pay for it, but again I was told that the hotel had no availability. However, when I checked Booking.com and the hotel’s own website, there were clearly rooms available. It seems that once you've paid in full, the hotel is no longer interested in helping or accommodating you. This profit-oriented approach, rather than a customer-friendly policy, is the reason I am rating this hotel very poorly. I will not be staying here again.

Ordered an English breakfast, asked them to please not put any baked beans on my plate, they said a croissant instead, sure sounded great. Breakfast arrived with a salad... Lettuce pickled gherkins and grated carrot etc...???? I think they were having a laugh. Shame as I been here a few times for breakfast but like many places they seem keen to put up prices and win the race to the bottom. 😐 Try the English bar near the waterskiing ride at the end of the promenade, they won't put carrots in your breakfast 😋

Just had dinner at the restaurant underneath the hotel, we had multiple dishes, each one looked and tasted bad. When we tried to have the staff take our food back they acted defensive, saying we did not know anything about the food we ordered and that this is how it was supposed to taste. In summary, avoid this place

⭐☆☆☆☆ Horrible Experience – Worst Food Ever We were a group of 6 people, each ordering a different dish – and not a single one was even remotely tasty or visually appealing. What pushed me to leave this review, however, was the Sterlion beef steak (you can see it in the photos). I took one bite and had to spit it out into a napkin. It was more boiled than grilled, had a terrible smell, and was absolutely inedible. A complete disappointment. Avoid this place at all costs.

We called for a glass of wine on a lovely warm day.|We were served quite quickly, wine was perfectly fine but I did notice almost everyone in here was Spanish. The Spanish customers got drinks mats and olives on the table with their drinks, we got nothing, our drinks followed by the bill! |The other waiter was very friendly and attentive unlike the chap who served us.|We were actually going to have more drinks but we took being handed out bill as it's time for you to leave. How incredibly rude.

Perfect hotel to relax in busy Benidorm. Large room with spacious terrace and beautiful view of the Levante beach. Buffet food is also very tasty with very friendly service.

Ate in restaurant as a visitor food nice but be warned as the spaghetti bolgnanese was coted in cheese like a lasagna and melted and became incredibly cheesey. It was impossible to get a bite without cheese but other than that everything else was very good especially the sandwiches.nice location would come again.

Perfect place for a relaxing drink with beautiful views over the beach and sea. They sometimes have live music. The waiting service is excellent. We didn't stay or dine here, so I can't comment on their hospitality or food. However we loved coming for a sunset drink.