Les Jardins du Marais

A genuinely lovely stay at Les Jardins du Marais. The hotel itself is well located, calm and comfortable, and the staff were consistently polite and welcoming throughout my visit. The room was clean, well presented and made for a very relaxing base while in Paris. A special thank you to Lidia, who went above and beyond to look after me. She kindly took care of my ironing and made everything feel effortless and smooth during my stay. That level of personal care really makes a difference and is exactly what you hope for from a hotel experience. Overall, a very positive stay and I would happily return.

Great location close to metro . Lovely wintry Christmas atmosphere in the garden &foyer. Room was perfect - bigger than usual Paris rooms. Quiet . Lovely comfy bed . Surprisingly great breakfast - everything available - as good as you will get in 5 star hotel. Helpful staff - I hope to return again.

Very nice and friendly staffs. The room was cleaned regularly and the staffs were extremely professional and diligent.

The reception & Check-in could have been better, we waited 2 hours for our room after a long flight, they did offer to hold our bags while we walked around but I was too tired. It would have been nice to have a drink but the bar thing wasn't staffed. We struggled with our bags & finding our room. I had asked for an extra dusting because my daughter has allergies & it was cleaned well with fresh sheets when we left for a few hours. The housekeeping supervisor soukaina asked if our room was satisfactory & made sure we had everything we needed. The sauna was nice, however be aware other guests will join you , because a man joined me a few minutes into my booked time & I found this a little uncomfortable as he had no shorts. I quickly left & lost my gold chain necklace in the spa area & it wasn't found, which made me quite sad.The lady who runs the spa is very kind. The room itself needs a bit of Tlc as the building is old ( retro fitted tub has 2 + foot step out) tiles coming off the wall, poor draining tub, coffee maker broken ( so I had tea) & there's nothing but wine glasses & coffee cups & you need to ask for anything else ( our room was the furthest away from the front so I wasn't walking back) the room is small, but had a small closet & the beds were comfortable. The location is great beside restaurants, a well stocked grocery store & close to the metro station. It's a bit rowdy around there at night due to pubs & resturants, but I felt safe walking around by myself. We didn't have the breakfast because it wasn't included in our package, but next store has wonderful coffee & up the street has the best croissants ever ( its called moon croissants) Also, during the day conferences are in the middle garden area so it's a bit disruptive leaving & getting to your room. We enjoyed our stay here due to the clean room, comfortable beds, attentive staff & great location.

This hotel is advertised as four stars, but that is BS. It is most definitely not four stars. Where do I begin? The rooms are old and dated, but we could have lived with that. We turned up, dropped our bags off to the room, and found a welcome letter addressed to an unknown person. When we returned after a few hours walking around Paris, we found our large bed had been transformed into two single beds. No explanation was provided as to why this happened. This was disappointing as we wanted to rest before dinner but waited for hotel staff to come and rectify the problem. We had a Do not Disturb sign on the door. They still disturbed us. When I politely said we didn’t need anything, the man at the door would not leave. It then became apparent that he did not know what a Do not Disturb sign was. Not great if you work in a hotel. The images online of this hotel do not match the reality of this hotel. The images of the rooms on their website look nothing like their rooms. I can’t remember staying in a worse hotel. Do not stay at this hotel.

Excellence should be the word illustrating my Lady’s birthday week-end spent in your hotel whether Larry and his team at the reception desk or Luccica and Roxanne for a lovely and relaxing massage. We also have appreciated the warm welcome at the breakfast room. I’ve been in your hotel several times and I still deeply appreciate it!

This is a lovelyovely hotel with rooms in many different buildings overlooking a well designed courtyard. The standard rooms are comfortable if small. The service is prompt and friendly. The breakfast is generous and excellent with very good service by the staff. The reception area is a bit incongruous in my opinion. All said and done it was a lovely stay, clean, comfortable and warm and in a great location for walking to interesting places in Paris.

Very disappointed about this hotel. Too crowded and too noisy and room was not ready, when we arrived. The staff seamed very confused and way to busy - perhaps because of the Hoka-event and groups staying at the hotel. Breakfast venue was very noisy and not very welcoming. Room and bathroom very worn out and only extremely hot water in the shower. Noisy neighbors and overall not very happy to stay here.

Overall a very nice, clean hotel. Hotel staff were polite and our room was cleaned perfectly every day. We got the executive suite which was very roomy The area the hotel is in a little rough around the edges, but I never felt unsafe. You can pay for breakfast and the food is acceptable.

Most unwelcoming service ever. I do NOT recommend you stay here. It's old, run down, and the staff is not helpful. We had a driver that was supposed to pick us up to take us to airport and we MISSED IT because we never got a call from the lobby that he was there. The staff swears they called us multiple times but the phone never rang. I'm convinced their phone did not work but they would not take accountability. As a customer, it's honestly shocking how unprofessional the company is. They stranded us, blamed us, and were quite rude about it too. Save yourself the stress and choose a different hotel!

This was one of the most unprofessional experiences I've ever had at a hotel. We missed our airport transportation because the staff claimed they "called our room," yet we never received a single call. When I questioned the front desk, the receptionist shrugged and said, "Maybe your room phone doesn't work." If the room phone doesn't work, that's THEIR responsibility -- not ours. When we went down to the lobby, the staff tried to blame the driver. When we called the transportation company, they said the driver called our personal phone -- which absolutely never happened. So we had the hotel blaming the driver, the driver blaming the hotel, and no one actually helping us. The lack of accountability here is unbelievable. We were completely stranded because of their incompetence, and not a single person tried to make it right. Save yourself the headache and stay somewhere that actually values their guests.

We stayed at this hotel for 2 nights. It was part of a Globus Tour. The pictures are misleading than the actual hotel! It was old and rundown!! The were houses that held our rooms! The numbering of rooms were very confusing especially using the elevator! It was nice that bathrobes and house slippers were provided! But we requested twin beds! The front desk was nice but was not helpful! Cases of water were behind them but I had to ask for it? Also, they were not very informative or helpful to restaurants in their neighborhood? Lounge/ lobby area had old hard cushioned benches. The breakfast buffet was just ok and located at the end of the hotel! I wont be back!

I've been fortunate to travel the world for business and stay at some of the world's finest hotels on the company dime. No matter the rate or number of stars, few surpassed the enjoyment I felt at this hotel, from the well-equipped rooms to a very friendly and hospitable staff to the most spectacular breakfast buffet. The rooms include a coffee maker, kettle, frig, microwave, and a one burner hot plate, the first time I have ever seen that. What more would you need? The optional add-on breakfast buffet is so complete, from Euro style offerings to hot choices eggs, sausage, bacon, roasted potatoes, beans for the Brits, baguettes, croissants, toast, cereals, deli meats, cheeses, spreads. fresh fruit. Check out my plate picture! This hotel is, as the name indicates, on the edge of the Marais, and close to transport, shops, and groceries. Within a short walk to the heart of the Marais. Twenty-minute walk to Notre Dame if you're feeling ambitious. The rooms are situated in several different low-rise buildings, each named for a famour French artist. We were in Eiffel. I believe there are only four rooms per floor. I cannot recommend this facility enough.

Booked this hotel since it was one of the more popular hotels in Paris based on Google Reviews. It's also usually heavily associated with deals, so that's probably why it's so popular and has been so popular. Unfortunately, this was probably one of our least favorite stays while in Paris. The hotel is very OLD. It's not super clear in the online photos, but the room is definitely falling apart and not very clean. There were burns/stains in the carpet, hairs left in the shower, a dusty old-lady perfumey smell, outdated TVs and phones and appliances, dusty ceilings, and furniture that was very clearly from the 80s. I get that the nature of many hotels in Paris is that they will be older and have a vintage feel (this one gave haunted vibes tbh), but in all fairness, it was pretty dirty. We sucked it up regardless, but definitely wished we paid less. I normally don't like to complain, but I'll leave this here as a fair warning for future tourists that there is definitely a cleanliness issue and a major misrepresentation of the nature of the hotel in online photos. For anyone who might be on a search right now for hotels, I recommend The Chess Hotel. Good luck!

Great room for a European hotel. Very good AC. Complimentary wine and chocolate was nice. Breakfast was exceptional. Tim, the fine gentleman at the front desk was helpful in all aspects. He spoke four languages. Had a great holiday.

I DO NOT RECOMMEND STAYING HERE, to start the ac and electricity in our room was not working so we requested to move rooms but they refused and told us to just deal with it. Our room also was not cleaned and the beds weren't made when we checked in. The "free wifi" doesn't actually work and I wasn't able to do my work while staying there and had to go to a nearby coffee shop to do my work. Their breakfast was acceptable which is why they get the one star. I however would never come back and do not recommend anyone give them money until they fix their management, for such an expensive hotel there seems to be quite a big disconnect between with basic amenities. For what should be a 4 star hotel they perform more similarly to a motel 6.

EVERYTHING is awful here! Nothing is as advertised. Seriously understaffed. Room smells horrible-smoke smell covered up with perfume. It is so bad that I have to keep window open-even with bad weather. Keys don't work. Lobby is filthy. Bathroom is the smallest I have ever seen and two tiny towels. Worst experience. Run away.

Nice clean hotel. Staff was helpful and nice. Super close to metro. Beds were comfy and sheets were soft :) Cool area to stay in. I'd come back for sure.

We picked this general area because one of our friends used to live in Paris and recommended it for us to explore. We arrived by train and found that it is pretty close to local transportation. They mentioned that we were upgraded, which is nice. Our room was a reasonable size with a very comfortable bed and a view of the courtyard. As many have mentioned, there is a very convenient smartphone available for use, which was extremely helpful as we navigated through the city and wanted to conserve power in our own phones. They allow you to make free calls to certain countries and it is already equipped with google and google maps. (woo hoo to google and maps!) I was happy to see a bathtub there as many other places we stayed at had showers only. Our room also had a fridge, a safe, a stove, a microwave and some instant coffee/tea available. With its close proximity to transportation, we were able to see a lot of the city and had a great time. Our main regret is not allocating more time in Paris. Would definitely recommend this place, especially if you take advantage of the public transport system.

This is a solid 4 star hotel. Our bed was very comfortable and the hotel is in a very quite part of Paris (perhaps location could be more central). Located 1/2 block for the metro and easy to access. Also, easy to catch a cab on Beaumarchais. Walking distance to the opera with several pubs and bistros near by. Also close to a laundry mat if you need to freshen you suit case. The hotel offers a buffet style breakfast for 20 euros (totally worth it) Hot food such as bacon, eggs, sausage, roasted potatoes, tomatoes, baked beans, etc. Tons of pastries and condiments, cereal, amazing juice bar, cold cuts, cheese, salmon, yogurt, cucumbers, and fresh fruit. It's an affordable place to stay and there services is very friend. All spoke English and never had any language barriers. We had a great stay for 8 days.

Costco Travel chose this hotel for our trip to Paris. It was a disappointment. The front lobby is small and cramped. There were a lot of people checking in/out and there is no line to queue up. We were in the furthest building in the back. At one point, the elevator was out of service. The terrace had stone pavers which made it noisy at night as people were rolling carts, luggage, etc. The buffet breakfast was not good. The room was dated and looked like it was from the 80's. The location wasn't bad. Their is a metro stop 20 yards from the hotel.

They overbooked, didn't contact me in advance, and put me at a hotel in a totally different neighborhood and refused to give me any refund. I paid a premium to be in that location and because it was a busy week in Paris. Terrible place.

My stay at this hotel can be boiled down to one HUGE draw that I have been telling everybody about since I checked in and one not-insignificant drawback that makes me hesitate to want to stay again. +++ YOU GET A FREE SMARTPHONE IN YOUR ROOM. I don't know if this is something new because I didn't see it mentioned anywhere when we booked the hotel, but Les Jardins du Marais had a handy phone (the company name is handy) in our room. We were able to take it out of the room and use it completely free of charge. We could use maps, look up reviews and store hours, download museum apps, etc. It's an Android phone so you can download apps to it, you can log onto your social media if you need to, AND AND AND you can make international calls (to certain countries) FOR FREE. This includes the United States and that blew my mind. --- It. Gets. Loud. Les Jardins du Marais translates to "the Gardens of Marais" and has a chic outdoor courtyard area at the center of the buildings housing guests. As Le Marais is a poppin' and trendy neighborhood, this meant that we heard people outside talking, drinking, smoking, laughing every single night. On our first night, a Wednesday, I called reception because it was 2AM and 2AM on a Wednesday is unreasonable to be shouting when there are so many guests whose rooms face the courtyard. But there wasn't much we could do when the weekend rolled around. If you have trouble sleeping at night with noise outside your window, I'd make sure to bring earplugs or play white noise or something for the nights. --- Also the walls are extremely thin. We realized this when we heard someone check into the room next to ours, engage in... hanky-panky... and get dressed and washed up. We could hear zippers, water running in the bathroom, the toilet cover getting shut, everything. I shudder to think how much my other neighbors could hear from our room. But I truly cannot emphasize how valuable that phone was for us to have and to use during our trip. I have international data on my phone, but my US phone could only access the 2G networks whereas the provided phone could access 3G and 4G. International travelers - this is going to change your life. However, the sounds from outside and the sound passing between walls is a really big thing to take into consideration. On to other stuff about the hotel! LOCATION The location was fantastic. We were within about 3 blocks of 3 different metro lines, with the closest being the 8 line at Saint-Sébastien - Froissart, across the street from a pharmacy where you can pick up bits like floss and skincare items. There are a lot of great little restaurants and shops nearby, including some extremely Yelp-popular stops. There are bars and restaurants that are open very late all around so you can feel free to enjoy nightlife. We walked to the Seine our first evening and found even more on-the-river drink and food options. We also walked to the Louvre our second day, a leisurely half-hour or so stroll. It's a great location, especially if you are really keen on staying in Le Marais. THE ROOM The room was comfortable, aside from the noise issue. We requested a queen bed, so the hotel pushed 2 twins together for us. We actually really liked the layout of the room, which included a stove and a little kitchen sink! (We learned upon leaving that we could request dishes and cookware from the front desk if we wanted to cook.) (They do include 2 wineglasses for you because France.) We couldn't complain much about the amenities at all, the room was very comfortable. SERVICE Front desk staff was great. They wore nametags that indicated what languages they spoke and were all extremely friendly. We appreciated the woman whose heels we heard after we complained about noise as she was en route to ask the folks outside to be quiet. One thing we took issue with was that the hotel will default to washing the linens every 3 days if you don't request more frequent washing. We don't really feel comfortable with folks coming and going while we're out, so we typically hang the "Do Not Disturb" sign during our stays and manage without housekeeping. HOWEVER, after our 3rd day, we came back to housekeeping wrapping up cleaning our room. Nothing was amiss but we were a bit bothered that they enforce this every 3 days rule so strictly? We just prefer to have our clothes all over the floor, okay? Definitely would recommend this hotel if you don't mind noise from outside, from your neighbors, and having your embarrassing conversations very quietly. (Neighbors, if you could hear me, what do you think dogs want to be when they grow up??)

Just got back from a week at Les Jardin and we could not have been happier. The courtyard area is just a great place to unwind after a busy day of sightseeing. It helped that the weather was amazing. Staff was very gracious and accommodating. I have travelled enough in France to know what to expect from their way of life and it differs from what Americans are used to. When in someone else's country as a guest, I hate to hear or see complaints about the speed of service or the size of rooms and bathrooms. For the price, this hotel exceeded my expectations and we will be back!!! I will also recommend this hotel to anyone heading to Paris. Thank you for the memorable stay!

There is a lot of good and some bad in this review. Also, our stay was from 3 years ago. Sorry. The room is SMALL!!! For American's used to staying in Las Vegas hotel rooms, they will definitely feel claustrophobic. Even if you stay in a Best Western (which I actually like), you get two giant Queens with enough space for a desk, an armoire a closet and a ginormous bathroom and still have space to have 8 people camp out on the floor. No floor camping for the room we got. But what I've been hearing from ALL the travel experts are: European hotel rooms are not as roomy as American hotel rooms. So the fact that we got a small dining area, a fridge, a sink, a closet a bathroom and a Queen bed was definitely good enough for us. Especially since we're tourists and we spent the whole day outside anyway. We only went to the room to sleep. Like I mentioned earlier, there's a dinig area and a small kitchen area. It gave me the impression that the building used to be an apartment building they turned into a boutique hotel. Les Jardin du Marais is actually a group of 6 buildings each with a different theme. You enter through the front building and exit through the side to the courtyard which will lead you to the different buildings. The front lobby looks like any boutique hotel now popping up everywhere: clean, sleek and modern. Our room had yet to catch up. Maybe it has by now. The building is not on central air. It has a wall mount air conditioner. If it acts up on you, just place one call to the front desk and they'll send someone right up. The hotel may not be in the most fashionable and expensive part of paris (1 or 3 arrondissement) but it could be a PLUS because it sure was quiet at night. Which we needed after 13 hours of walking during the day. It is in a safe and neighborhood with plenty of chocolatiers, patisseries, boulangeries and such to run to in the middle of the night when you get the midnight muchies. This hotel is also within walking distance (as with any other place, I guess) to a supermarket which helped us stock up on some essentials to save some mulah. The hotel is also only about a block away from a Metro station. Plus, plus, plus!!! The front desk staff are fluent in several different languages and English is one of them. Yey!!!

I stayed here in 2011 for my honeymoon. The hotel is very convenient to multiple metro stops which makes it very easy to get to and from either the train station or the airport as well is getting into downtown Paris. There isn't much in terms of nightlife in the area but there are several delicious boulangeries and convenience stores for essentials. They do hold strong to their 3pm check-in. We arrived at 1pm after sitting on the train from Avignon for 3.5 hours. Obviously we were antsy to get to our room and settle in. Sadly, they told us they could stow our luggage but we'd have to come back at 3pm. This was disappointing because I've always been able to check into a hotel a little early. We left then came back, and found ourselves STILL waiting at 3:15pm when the concierge finally gave us our room keys. Our room was spacious with double doors that opened out onto the street. We also had a kitchenette with a few pots and dishes that made it very easy to cook meals "at home" to save money. The bathroom is quite small but the fixtures are in new condition and the cleaning staff are very diligent. Our room was in the Rodin Building toward the back of the complex. It was awkward a few times coming and going because there are many business conferences that are held at the facilities and we had to walk through their meet-and-greets to get to our building. They didn't seem bothered so it was fine but again, just a little awkward.

This was a great stay. When you are blindly stabbing at a place to stay on a trip you only can hope that the place you picked is clean and in an area that didn't get you shot! This hotel was very sweet. It looked small from outside but actually spans through 8 buildings. We stayed near the lobby which made our walk shot every morning and night. The service was wonderful. The staff all spoke enough English to help get you around the city. They are also great at recommending restaurants in the area. The area is a little bit away from the Marais but not more then a 10 minutes walk which was all worth it. The location was right off the Metro which made it really easy to get around. The rooms were clean and although small compared to American standards it was nice. I would stay here again. :-)

It couldn't get any better then this. The metro was down the street, everything was close by variety of food places to eat. the hotel service was perfect!!, such helpful friendly staff. If you have any questions they are there 24/7 in the lobby. They bumped us right away to a suite which was perfect, tons of space mini kitchen and even dishwasher. lots of closet space. I would consider this place again. it was just perfect, even helped me communicate with the people at the station. I had dropped my phone on my way here from London. They called for me checking to see if they had found my found since the people at the station did not speak a word of English. I just absolutely loved the staff!. helped us saved money on day trips and what tours to take and which to avoid.

Brilliant location as it's literally 2mins from the metro station, surrounded by restaurants and grocery stores and close to shopping streets etc. The infrastructure could use some maintenance: during our stay our bathtub and faucet were both pretty clogged up which makes using the bathroom kind of gross. Furthermore the walls can be characterized as paper-thin because we can hear our neighbours speaking very clearly. Thank goodness none of them partied late into the night or had an sexy evening, coz that will for sure make me suffer agh! I really appreciate the courtyard, it is definitely a nice place to relax and have an alfresco moment after lots of walking. Will I come back? Probably not though. Cheerio!

The hotel is pretty good in European standards for Americans. The rooms are small for American standards, but large for European. But, who cares about the size of the room when you're in Paris- you should be out and about in Paris, not in your room! We had an amazing room with a tri-window view of the courtyard. They have cute courtyard with little swing chairs and sitting areas. I'll try to upload some pictures later. The rooms usually have small twin beds with a kitchenette to cook small meals and store groceries in. They have the typical closets and room safes as well. The bathrooms are completely redone and modernized with American toilets as well. They don't have the typical shower curtains though, just a small and simple window near the shower head to prevent the water from going everywhere. I love their continental breakfasts- it includes eggs, sausages, bacon, cold-cuts, cereals, yogurts, baguettes and grains, fresh-squeezed juices, coffee, tea, milk, fruit, cheeses, and NUTELLA! So it's slightly different from the traditional American continental breakfast- slightly more filling. The room service is severely overpriced with sandwiches for 20 euro, but what room service isn't overpriced? They have an ultra modern, sleek restaurant and lobby with blasts of purple and lots of mirrors and clean-cut lines. It's very warm and spring-like in the lobby and restaurant. The hotel has mirror tables in the restaurant and lobby. They have these velvety deep purple upholstery on the chairs and couches. They have wi-fi service that's free, but it's a little slow and inadequate for downloading. You can pay more for a faster wi-fi connection though. It's a little pricey, but a deal compared to the apartments in the Marais, where apartments there can be 800 euros per a week. Also, the Marais tends to be a walking district for Parisians and there is plenty of night life, especially at the bars across from the hotel. I loved the easy access to the bars and lounges and plenty of liveliness.

Great location and nice rooms. Breakfast is one of the best! The only negative fact was the bartender in the hotel lobby. Charged 12 euros for 2 cup of tea!!!!!! Had a rude attitude all the way and not really customer friendly.

Away from the main street make it ideal as it isn't too noisy at night. But at the same time, it's very accessible from the main street which makes it easy to hail a taxi when needed. Closest Metro: M8 Saint-Sebastien-Froissart Less than 30 walk away from attractions.

Nice hotel very close to metro stops. We stayed a week, maid service was spotty. Never showed up 2 of the 7 days. Our room was off the courtyard, could be noisey sometimes with loud guests and special events(private parties/yoga classes). Overall though we liked the place.

I have been to Paris 6 times. This is the worst room I have ever had in this city. It is so small my wife and I can not unpack our bags. The location of our room is in the back of the hotel. You have to go down 2 flights of stairs and then up a flight of stairs to get to it. There is a bright light outside our window and the curtains do not close. Huge disappointment!!

The hotel was nice and the room was adequate, almost roomy for Paris. I was irritated by two of the staff. Had the staff been more personable this place would get a 4. The basic breakfast will keep it from a 5.

Enjoyed my stay here in March..very friendly staff..arranged birthday surprise which was so memorable. Very clean hotel..centrally.located to alot of restaurants and several tourist spots..highly recommend stay here

Absolutely loved this hotel. The rooms have everything you need and more. Also a very accommodating staff willing to help with anything. The breakfast is a great layout with everything you could want and more which was a great start to the day. Convenient location to the metro stops and some fun shopping but still quiet so you can have your window open at night and not be hearing cars and sirens. Love the cute villa between all of the different towers of rooms. I would love to come back here again!