Lee B.
Google
I’m going to cut to the chase. 24 hours after leaving room 202 of this hotel, my partner and I found multiple lesions on our limbs and torsos. He had about 25, and I had 5-10. These were consistent with images online of bedbug bites. Neither of us had any sign of these lesions before visiting the hotel, and after about a week they disappeared. Of course we immediately washed and steamed everything we had taken into the hotel, and I threw out the Patagonia bag I had brought there (now replaced for €150). I immediately alerted the hotel by email, pointing them to the strong possibility that the room was infested, and still several weeks later I have not received a reply. For this reason I feel compelled to share this experience here, as the hotel seems not to have investigated the situation, or taken any action to address this potential problem which can be off-putting and very expensive to deal with.
Otherwise, the welcome at this hotel was warm, and check-in was speedy. And it is very well located in the town. The room and bathroom were comfortable— I just wish we had inspected the mattress.
The hotel itself felt dated, with a decor that was very specific to the late 2000s, early 2010s. The feeling about the place was pre-season. For example, the pool was empty of water and leaves had accumulated at the bottom.
I obviously can’t recommend this hotel. Such things happen, but there is no excuse for their lack of response. They should have replied immediately explaining the findings of their investigation, the countermeasures they planned to take, and of course to compensate us for the distress and expense.