A L.
Google
Lovely boutique stay with character, but some practical gaps
Les Suites Taipei is a charming boutique hotel with a warm, intimate feel, almost like staying in a friend’s oriental-themed mansion. The furnishings are cozy and tastefully done, with lovely oriental touches and parquet flooring in the rooms. The room itself was spacious and comfortable.
That said, the lighting is a major drawback, especially for women. The room lighting is very dim and not practical, putting on makeup was difficult due to the lack of proper, well-placed lighting. This is something that could be easily improved and would make a big difference to the guest experience.
Housekeeping did a good job keeping the room clean, and the bathroom amenities were thoughtful, including items like plasters and dental floss, which were appreciated.
There is some confusion around the complimentary beverages. This should be clarified more clearly on the reservation portal or booking platforms. Complimentary beverages are only available during cocktail hour from 5pm to 7pm daily. Outside of this window, water, tea, and the coffee machine are available throughout the day. Hors d’oeuvres are served during cocktail hours — decent but nothing extraordinary. It would be helpful if food labels were provided, and warmers used, as most items (including breakfast) were served at room temperature when they are typically expected to be hot. At times, it was also unclear what certain dishes were.
Staff were generally good and helpful, with a special mention to Shawn, who stood out for his service and friendliness.
Good location.
Overall, a pleasant stay with strong character and service, but improvements in lighting, food presentation, and clarity of inclusions would elevate the experience significantly.