214elnazs
Google
I stayed at Les Terrasses d’Èze and had one of the worst hotel experiences I've ever encountered.||The room I was given was disgusting — there were ants all over, and the overall cleanliness was completely unacceptable for any hotel, let alone one claiming to be 4-star. I immediately reported the issue to the front desk, but was told there were no other rooms available and no solution was offered. I was forced to stay the night in a filthy, unhealthy environment because every other nearby hotel was fully booked late at night.||The staff showed no sense of urgency, no apology, and no effort to make the situation right, either during my stay or after. I later disputed the charge through my bank, but it was denied simply because I stayed the night — as if I had a real choice.||If you care about cleanliness, basic hospitality, or even the minimum level of health safety, I strongly advise you to avoid this hotel. For a place charging premium prices and presenting itself as a luxury property, this experience was absolutely disgraceful.