Manuel Nillo
Google
My family stayed there for 3 nights. Upon arriving from a long trip late at night, I went to talk to the receptionist and asked if we could borrow plates and spoons. He let us go to the pantry of the workers, but when we went back and asked again for proper utensils, he was hesitant and rude, saying that we should return them after using them. He guided us to the kitchen/buffet area where the utensils were stored. He also implied that we couldn't afford to buy meals. I don't know what he meant by that, but he was being rude, and I felt he was being racist. He told us that this is a hotel, not a motel.
By the way, the room where we stayed was very disappointing. I don't mind staying in an old room as long as it is clean, but it was not. The walls were dirty, as well as the ceiling. The carpet was too old and needs to be replaced. The toilet area was moldy, and my kids complained that the blanket was itchy, which likely means it wasn't clean or dusty and possibly had bed mites. The elevator was a risk hazard since it do close quickly. Receptionists are not hospitable; there are no greetings or anything of the sort, as it should be. I will not recommend this to my family or to whomever I know. If there's a negative rating for this, I would rate it as negative 3.