iantC8358QA
Google
I live in London but travel to Paris frequently. I have stayed at Hotel des Metallos several times previously; it has always been a good and reasonably priced option in a great upcoming area of central Paris, with many bars and restaurants close-by.||My most recent visit was a 3 night stay, from 29th April to 2nd May, 2025. I booked on the hotel's own website, at what I would consider to be "normal" rates, and with no information given of any works ongoing at the hotel.||I arrived on the afternoon of Tuesday 29th April, to find the hotel absolutely clad from top to bottom in scaffolding and plastic sheeting. Having made a non-refundable booking and with no other last-minute option, I proceeded with the check-in.||I was assigned a room on the 4th (top) floor, with full height windows and "French doors", which would ordinarily have had a view along the street. Instead there taped up windows, a view onto the scaffolding and the plastic sheeting, with everything dirty and absolutely covered in dust from an ongoing external refurbishment of the building. Despite this, I slept that night with one of the French doors slightly open, as I am someone who needs some fresh air in order to be able to sleep. Had I known about the works I would have booked elsewhere.||On the second night of my stay (night of 30th April), I again slept with one of the French doors slightly open. I was wakened by external noise at 03:45 that night, got up and opened the curtains, to be faced with two young men smoking on the scaffolding, 4 floors above ground level, just outside my bedroom window.||Upon discussing this the next morning with the man on reception, it was clear that no compensation would be provided; I was simply informed that i should have had my windows locked and used the air-conditioning!||On the morning of 2nd May, VERY loud works commenced immediately outside of my room at around 08:00, despite notices saying that work would commence no earlier than 09:30.||In my opinion, the owner of this hotel has absolutely no respect for his guests. As a minimum, the ongoing nature of this work and the fact that the hotel is clad in scaffolding and sheeting should be made clear on their website, so that a decision could be made on whether to stay there or not! My advice would be to totally avoid this establishment until at least August 2025, and thereafter to obtain clear confirmation that this work is finished.