L'hotelito

Got a last minute room on the main avenue because it had a nice entrance, everything seemed good at first, especially for the price of 600 pesos. CONS: Blaring music next door until 4am!! Barely slept at all. What’s the point of a room if you can’t rest? Bathrooms were dirty and damp. Stain on the sheets and dirty floors. A/C unit was not working, although they did state this before checking in. On top of that, the guy checking me in made a sexual innuendo to me, another man, and it was very uncomfortable and unprofessional, before stepping out he tried to do it again, and I just ignored his comments and diverted the conversation. At 3 am, I get a knock on my door and I did not open, but I suspect it was the same worker. Again, awful experience. Space did not feel safe to me and I’m a grown man.

Good central location, friendly stuff, nice design. Breakfast was tasty. No warm water in this price category is just not acceptable! It was very noisy from the street and from the people passing around. Once the entrance doors were closed and there was music playing the experience was much better. I was really disappointed about them not having hammocks at disposal. They said that they were washing them….

Really chilled vibe at this affordable hotel on the main strip in Tulum. The staff are super friendly and there is a basic but decent breakfast of bread, jam and fruit included. The main drawback is pounding music at night from the bar nextdoor. It is so loud that earplugs are of little help but at least it always stops at 2:00am. The shower was difficult to regulate, with low pressure and either scalding hot or cold water.

I wrote a review on Booking.com and got a very rude reply. I just wanted to point out that even if you love dogs (I do) you don’t want barking dogs all night and even if you love music (I do) when you retire for the night you want to sleep not to be disturbed until 4 in the morning by music and then by barking dogs. I know this was not the fault of the hotel. However reviews are to help intending guests choose the right hotel. |At the time of our stay the staff were friendly and helpful, I did not expect an abusive reply to my review. |The room was spacious, clean and the bed was comfortable. Nevertheless we felt, even at Tulum prices that this was a bit basic and poor value for our money.

A very relaxing place. The host and staff are so friendly and helpful. Rooms are part of a wooden village house which are comfortable enough. The courtesy breakfast the host prepared was superb. Just that there was loud music outside from the bars and pubs which only stopped at 1:30-2:00am.

This hotel is in a great location, right on the main strip and close to a lot of the action. However, despite being recommended by Lonely Planet, it leaves a lot to be desired. The beds are hard and pillows flat. It was hard to get additional blankets or pillows from the housekeeping, and they kept taking it back when they cleaned. Speaking of clean, it wasn't. The floor felt like we were always at the beach, and they never cleaned the bathroom floor. They sometimes left enough towels for us, sometimes not. It was a gamble.||||The biggest issue with this hotel is that there is blaring music until about 2AM every single night. There was also occasionally blaring music in the morning, including at 9AM on a Sunday. Not sure if the staff has much control over this, but for those who can't sleep with noise this is not the place for you.||||There is A/C that worked fairly well. However, the windows are just wooden planks in front of a screen, so the cool air leaks out. The staff sometimes shut off the water so we would have to ask them to turn if back on. There aren't many amenities with this hotel, and the chairs and coffee table aren't great for doing much. No refrigerator, no safe, no ironing board. Finally, the "continental breakfast" is bad coffee and toast, so you'll likely need a second breakfast if you want nutritional value in your meal.

5 stars! This was a beautiful stay! I loved hanging out on the hammock in the garden. Our room was perfect, it was clean and we slept peacefully, it also had a smart tv. 5 stars for not only the beautiful stay, but for the amazing hospitality and the free breakfast was delicious as well!

We stayed 2 nights in late November 2017 which is still low season so the room rate was good value for money in a popular destination along the Riviera Maya. Located on the main avenue close to everything. The room was adequate. Biggest complaints were low water pressure in the shower (not uncommon in the region) and the bed was a bit too small for 2 people. It overlooked a nice little tropical garden at the back and Tulum's main drag in the front from a shared balcony. Not the hotel's fault, but we spent one sleepless night due to the very loud music from a nearby club. Then again, Tulum is a party town and you may run but not easily hide. The Italian lady owner was friendly and served a nice ample breakfast that included yogurt and muesli (not common around here).