Lidl

I’ve been a loyal customer of this Lidl location for years, but unfortunately, after this experience, I don’t feel comfortable returning. While checking out, I asked the cashier if he noticed the 25% off stickers on three of my items. He didn’t respond the first time, so I asked again to make sure the discounts were being applied. He suddenly snapped, saying in a very upset tone, “YES MA’AM, you’ll see on your receipt the discount!” I calmly explained I was just trying to make sure everything rang up correctly to avoid a return later. It only escalated from there. He then barked at me twice to enter my phone number, even though I was clearly holding up my phone with the app QR code ready to scan. After the transaction, I paused briefly to check that the discounts had indeed been applied on the receipt, and he rudely told me to move to the side. I told him there was no need to be frustrated, as I was just trying to save time in the long run. He then raised his voice again, saying, “You’re NOT saving me time! You want to know the price of everything in the store.” To make matters worse, he shouted to a coworker, “It’s the PEOPLE I can’t stand here.” I turned around and told him it was unacceptable to speak to customers like that, but he offered no apology and simply ignored me. I asked this coworker to help but he just shrugged his shoulders and walked away, offering no assistance. I walked in expecting a normal shopping trip and ended up being treated with open hostility just for trying to ensure I was paying the right price. Completely unnecessary and extremely disappointing. Sadly, I won’t be returning.

Apparently at this store, people are allowed to put an item on the checkout belt, leave, continue shopping, and then come back and cut in front of customers who have been waiting in line the entire time. When I told the cashier this was unfair, she said it’s a common practice that many people use. That makes no sense and is extremely unfair to paying customers who actually wait their turn. By that logic, anyone could just leave an item on the belt, shop around, come back, say they don’t want the product anymore, and still skip the line. This will be the last time I shop here, and I’ll be telling others to avoid this store as well. Other stores do not allow this kind of unfair practice

The bakery section is great. Fresh baked and good prices. Place is clean. Its the getting out that is the problem. Very long line and only one register open.

The store is always clean and fully stocked. Management rocks and the cashiers literally are the most helpful out of any grocery store. The bakery isn yummy and I love the non food assortment. Cashier Nicole was super pleasant and the two managers Marta and Takima were so attentive and Amazing. If you have a bad experience here I feel like maybe “you’re the problem” 💅🏾💅🏾

wow!!! I'm shocked! A spacious and cozy store that has almost EVERYTHING German!! There are many organic products - even sausages! There are: vegetables, fruits, a large selection of seafood, meats, cheeses, frozen ready-made foods, clothes, toys, musical instruments, department for animals, washing powders, kitchen goods, water, ice, and by the way packing of diapers here is $4.99 for 50 pieces!!! many sauces, sweets, snacks and just about anything! Lots of sanitizers and napkins are placed. But be ready to pack what you bought yourself - there are no bags or boxes here. well done!

I would say that all you cannot get from here but most daily groceries are here and with good prices, so just know why you are coming here for. Was giving 5 star, but cashier was little bit vague, no smile at all, eventhoug there were customers in front of me collecting their goods into cart he made me pay, I was block by ahead customers.

I visited this new supermarket Lidl in the Northeast today, while I don’t have any negative comments, I do personally prefer Aldi. This store is a bit bigger and newer but I found that the prices were higher than Aldi. They do have some amazing coupons right now as they just opened up, but for long term I would choose Aldi. That being said, the store is nice and spacious with plenty of organic food, produce, dried goods and household items to choose from.

Being a dedicated Lidl customer I feel very upset with the store on Roosevelt boulevard in Philadelphia. Products that advertised are never in stock (or sitting on refrigerator and not on a shelves). Standard response from staff that this store did not get it. Always understaffed seeking for help or asking questions is pointless. Management problems? Not typical for Lidl.