Life House, Palm Springs

I recently booked a room at Life House Palm Springs, and my experience was extremely disappointing. When I arrived at the hotel, I was shocked to learn that my room had been canceled without any notification. Their reason for our room cancellation was "renovations." Not an emergency maintenance... renovations. The hotel claimed they didn't have my contact information, yet their iPad clearly displayed my phone number. Despite this, no one bothered to call me to inform me of the cancellation. So there I was in their lobby with all my bags having to book another hotel on the spot. To make matters worse, it's been 4 days since this happened and I still have not received a refund for the canceled room. I tried calling Life House Palm Springs several times, but no one answered. Fortunately, I found a room at the Sparrow Lodge, where we had a wonderful and stress-free experience. I would not recommend anyone stay at Life House Palm Springs. Their lack of communication and poor customer service made for a terrible experience. The only thing they offered for this huge error were...couple of candles?? Not even a free or discounted stay at a later time or even a free meal. I will never book here again and will go out of my way to to tell others to avoid this place also!

First time staying here and we have nothing but great things to say about this place. We walked in to a modern retro Palm Springs vibe lobby. We were greeted and checked in quickly. They have kiosk that you can self check in or there is someone there that can check you in. You will love the lobby decor. The room had that same vibe modern retro. The room was clean, we had a balcony with a Mountain View. The AC worked great and that's a necessity if you're going to be in Palm Springs in the summer. The pool area had several cabanas that you could use , and lots of pool side seating to lounge. There's a bar in the pool area with friendly staff asking around if anyone needed another drink.. they had music playing and cornhole if you need a break from the water.. We had dinner at Minerva's at the hotel one night we had their chicken Alfredo flat bread pizza that our server recommended and it was great , washed it down with a glass of wine for me and beer for the husband. The inside area is small but very nicely decorated, they have outside seating as well. Staff were all very friendly.

We absolutely loved our little getaway at Life House! When we pulled up we didn't know what to expect but when we stepped inside we were in love. First off, the place smells incredible, they have their own signature scent, they have their own Life House candle (of course we had to buy one before we left!). The food in Minerva's was so tasty, we had the avocado toast, the yogurt parfait, the sunrise sandwich, it was all so delicious. I am a coffee snob and I loved their iced vanilla latte! The pool was clean and had some fun pool floats to relax on, great for the kids! The pool side is quiet and relaxing (late October) and it was nice to have our dinner outside by the fire pit. They also have corn hole to play! The rooms were clean and the beds were very comfortable. I couldn't hear much noise outside or through the night. The AC felt amazing! The staff was very friendly. The body care and hair care line they carry is delicious and wish they sold it, definitely ordering when we get home. Overall, we were happy with our stay and will be planning a return trip.

I had a wonderful stay at Life House. I don't understand all the negative reviews here. The staff is absolutely delightful, and the new renovation is just my aesthetic. Old school Hollywood meets mid-century modern chic. This place is not big. Adorable lobby and restaurant. Pool side bar with solid drinks and tasty bites is great. Almost all the rooms have balconies that over look the mountains and the Botanical Gardens. I loved sipping delicious complimentary coffee and watching the morning light change when I woke up. I actually adore this location away from the hubbub of more touristy downtown. Bed was super comfy. Loved that the room had a yoga mat and guided meditations. Only drawback was there was no coffee maker in the room or option to make tea. And the closet is short and only works for shirts (I'm a dress girl). But overall delightful stay would definitely stay here again. Just the little relaxing getaway I ne

I never leave reviews, but I am so obsessed with this place that the world needs to know! This place is like an upscale wellness spa for a cheap motel price. I'm confused how they do it. Every detail was immaculate and elevated. Let me tell you why... First, for the basics, the aesthetics were super cute, modern, and homey. It was clean and the bed was super comfy!! Then for my favorite touch, they have Le Labo bath products!! (shampoo, conditioner, body wash, soap, and lotion)... this alone is worth the price of the night stay. The bathrobe is Revival. I am still sad I didn't realize how buttery soft this robe was until day 2 bc I want to forever live in it. The room has a cork yoga bat and bands with Open yoga/breathwork/meditation classes on the Apple TV (for those that don't know Open, it's the best/hottest new yoga/breathwork studio in LA). Even the in-room snack and bev options were deluxe with Ollipop and Ghia. Everything is electronic if you want. There is an app and you can request service through the Apple TV. The pool lounge was a VIBE! With views of the mountains and cacti in disco balls. Minerva's is the restaurant on site, and it's adorable. The food sourcing is incredible. The woman said that the produce in all the dishes is hand-picked from the farmer's market each week! And they have grass-fed beef. The chef makes nutrition delicious. Overall, if you're staying in Palm Springs and want a luxury experience without breaking the bank, I highly recommend Life House. I will be back!

Don't believe the glamour & aesthetic shown on their Instagram posts. The rooms are pretty mediocre, nothing special. The rug kept under the bed was very visibly dirty. The bathroom is pretty small & the sink is positioned outside of the bathroom/toilet. So you'd have to use the bathroom and then step out to wash your hands. Not a fan of this layout. The hotel provides Le Labo products to use but this does not compensate for our overall experience. The walls are paper thin. You can hear everything including any noise and conversations from people in the rooms next door. Keep this in mind if you are planning to sleep in bc chances are that you won't be able to here. The pool was EXTREMELY murky and gross. We didn't go for a swim bc of this (dirty green water shown in photo). There were leaves and dirt floating in there as well. The outdoor bar closes super early (before 7pm) and the restaurant was closed for the month of August (wish I could've known that before booking here). Overall I would not stay here again. Highly recommend other options in the are that are worth the price tag of a one night stay.

Pretty nice and relaxing. Wouldn't stay again because of how expensive it was for what it was. Would have liked a room service option and the bar at the pools opens kinda late. Just would've liked more amenities. Room was pretty clean and the check in and out on your phone was so easy. Loved the balcony!!

Brand new hotel. Beautifully designed. We loved the guest room, the bed was super comfy. Awesome pool area with bar. The restaurant and pool area were quiet (hotel just opened 2 weeks ago) but I bet this will be a hot spot once people know about this place. We'll be back!

Amazing!! We loved it here! All the staff were so sweet! I want to shout out jaime and Gary from the bar! Their customer service was exceptional! The check in process was easy, and free parking close to your room. The room had a an Apple TV so it was easy to log in to Netflix and put on a movie. Would recommend and we will be back!

Hotel is ok. The check in is listed as "minimalist" which translates to 1 iPad that may or may not be working. Rooms are as cute as pictures on website show but tiny. For some reason there's not even a full length closet to hang coats. Windows are single pane so expect to hear literally everything. It's nice and cute just way over priced for what you're getting.

Love the decor and vibe of the hotel overall. Views are amazing. Front desk staff are wonderful. Just be aware if you order food/drinks poolside the server charges 18% for service charge without letting you know. He tends to only tell you to tap your card, tell you to tip when already charging 18% service fee without our knowledge and ask if you want a copy of your receipt without letting you see the breakdown of all your charges. I finally asked for my tab with a break down of all my charges that's when I discovered I was being charged service fee of 18% on top of giving him tips because I didn't know I was being charged for service fee already. When confronted the poolside server said it's because it's a holiday today on the 4th of July. I told him I probably been charged before today since I been here since Sunday and nothing was adding up. I asked to see all of my charges since I got here he said he couldn't pull it back up. This should be illegal and a scam since we are being charged additional without our knowledge . There was no sign and it was not stated on the menu. I get it can be slow but this is not right to make up your money by charging your guests additional for coming here. This is unacceptable!

Amazing little spot tucked away next to the base of the mountains. Everything is just what you would expect won't disappoint. Rooms are so well appointed and beds are very comfortable. 3 minute Uber from the best restaurants and night spots in downtown Palm Springs without the craziness of the larger hotels. This one is our new favorite spot!

Horrible experience, do not waste your time and money booking your stay here. Arrived at the hotel, like several people here to a canceled room. I did NOT receive a notification from the hotel nor Booking.com. The cancellation was due to an ac breakdown. Luckily, I was able to get a room at the ACE. Overall, I would not recommend this place to anybody.

Stayed over Thanksgiving weekend with my kids and spouse. We loved the decor of the entire place. From the lobby, to the pool, and the room. It was very in Tune with the Palm Springs 60s theme. We loved the detail of the window tint, it made the room feel warm. We were there to sleep as we were gone most of our two day stay. Quality was good for the price. They offer a kitchen ready breakfast, we didn't try it since we were meeting up with family. The only thing I will say is, I think the shower products, should have a dispenser lock, to avoid tampering. The room (corners and bathroom) could've had more attention to cleanliness. Overall enjoyed our stay!

Overall my husband and I had an awesome stay here. It's a brand new hotel so it wasn't very busy which was actually kind of nice. The service was fantastic. Everyone we came across that worked there was great. Great vibes, love the added touch of Le Labo products in the bathroom. Cute pool area (pool is heated)... it was practically empty when we hung out there, but I predict spring time it'll be a fairly popular place to hang out. I took away a star for just a couple reasons - even though it wasn't optimal "pool weather", we still hung out there for a day and noticed their day beds were pretty filthy. Visible dirt and hair stuck on them.. so we just hung out on their lounge chairs instead. And also the TV in our room was a little wacky. Some channels would be without sound or picture, then it would come back, then go away again, etc... Outside of that though, it was great and we'd totally come back.

Came here once for a little food and a drink poolside. Thought it was cute and wanted to look into staying there. They double charged me and when I spoke up about it the bar manager walked over to me to tell me it was only showing up as one charge "on her end" and then Disappeared while I was searching to show her on my phone that it was showing up twice on my bank transactions. Fast forward almost two weeks later I haven't heard anything back from THE ONLY CUSTOMER SERVICE CONTACT THEY HAVE IN PLACE which is email. Sooo yeah this place doesn't have their business and that should be the bare minimum lol. Terrible. The phone number for the hotel is literally recorded pointing you to emailing them at every turn. Absurd.

First, let me tell you all of the positive things. The staff is very friendly and helpful, the rooms are clean, and they are very pet friendly. The downside is that the room we had with the king size bed is small, has no microwave or coffee maker, you can hear everyone walking above you and we were not told about a $100 refundable deposit for our pets until after we arrived. They should have mentioned this at the time of booking. They did not use the deposit. Also, the outside of the building is not as nice as I thought it would look. I think it could use sprucing up. This would not be my first choice again. But overall it was OK. To be honest I was expecting more based on the photos on their website. I know they just opened this location in November of last year so perhaps they are still in the process of doing some remodeling.

We didn't get to stay in this beautiful hotel, but the manager and customer service are top-notch. I can't wait to re-book and stay with them.

Everything, no water, no air conditioner , bad experience, elevator falling apart . How long is dump going to last.

Loved our stay here. Imagine it will become difficult to book as more find out about this spot. Just opened a couple months ago. Rooms felt mid century cool and clean. Everyone was nice. Central location. Loved the pool area.

What a lovely hotel- located in our favourite part of Palm Springs, and set against the stunning back drop of the mountains. The whole hotel has been thoughtfully and meticulously renovated with beautiful touches everywhere. The beds were extremely comfortable and the rooms spacious. Minerva's the restaurant at the hotel had some exceptional food with our personal favourites being the mushrooms and the crispy rice and beets. Wow! The staff went above and beyond to make our stay special, including the chef who spent time explaining to us all about the different dishes he had created. We would definitely stay again.

Overall it's just ok. There's nothing special making me want to stay again. Stayed in a room that faced the back of the property and could not sleep. The windows are single pain and you can hear each car that passes. Walls are paper thin, I could hear the person in the room next to me snoring. For how new the hotel is, I was not expecting the rug under the bed to be extremely filthy. There were black stains all over. Also the pool deck was dirty. The aesthetic of the lobby and rooms is beautiful but the outside lacks curb appeal. You check in using a kiosk (iPad)in the lobby not the best first impression. An employee did come out and said she would help me. All she really did was collect payment and hand me a key nothing was explained. I think I would have gotten the same experience using the iPad. I would recommend focusing more on the experience to make the property stand out. There is a lot of competition within the same block. The V and Life House I would rank the same. ACE is your best bet in this area for the same price point. I would recommend Sparrows Lodge across the way the service and overall aesthetic are superb.

Do not give this company your business. I booked my reservation for the 4th of July weeks in advance for mine and my girlfriend's anniversary only for them to cancel our reservations the day before and leave us absolutely high and dry. When asked for there reasoning for cancellation they said they're hosting an event and overbooked there hotel and can no longer accommodate us. Many better options in the area. Don't waste your time or money on this place

The team over at life house, Palm Springs is an absolute joke. We booked our stay weeks in advance. Hours before we were about to get on the road we were notified that our reservation was canceled... when we spoke to front desk they said they had an event and needed to book those rooms and that ours was canceled.... Basically told us to get fucked. My boyfriend was trying to speak to someone in management and when we got to another employee they told us it was due to renovations, and that the air conditioning had gone out??? Two VERY different stories. They basically wrote us off and told us there was nothing they could do. Didn't offer any accommodations of any kind. Super disappointed.... The lack of service was awful... super embarrassing to know this is an establishment with such high reviews....

We live part time in Palm Springs. We had a taste for something new and different for dinner. We elected to eat at the hotel's restaurant - Minerva. Overall, our experience with Nicholas as our server was phenomenal. He assisted with guiding us through the menu focused on vegetarian. He was spot on with his recommendations. Everything including the libations were a 10. We'll definitely be back. Thanks Nicholas!

I had an okay stay. The room was clean. Upon arrival there were two tablets to do self check in except they were not really working (might've been due to the global cyber mess). There was one employee working alone who helped us check in manually. There are no carts to help transport your belongings through the elevator. The rooms have no phones & they don't respond to the texts as their welcome text said they would. I asked for bath towels twice and to have the trash taken out and was never replied to. The pool did not have clean water. Lots of dead bugs in the morning and build up around the rim of the pool. The pool is kinda small with a capacity of 20 people and it opens at 8 but there's no one there to give you clean towels you have to go ask reception and hope someone is there to assist. The bar doesn't open til 1pm and will close early if there isn't a lot of people. The manager also asked me to turn my music off because they were playing their own and told me my music was inappropriate for children which was silly given I waited for the children to leave to play certain genres. One of the bar staff was super friendly and gave recommendations on where to go around there. He walked around the pool area and asked if anyone needed anything. Overall this place is okay for like one night but not to spend your entire weekend.

This hotel was beautifully renovated and rebranded. I am extremely particular when it comes to my hotel stays and must say that my stay at Life House, Palm Springs surpassed expectations. The room was clean, large, and had all the necessities (and more). I am a HUGE robe snob and their robes were probably the best I have ever had (even better than four seasons). The bed was comfortable, the food and drinks were wonderful, and the location was very convenient. My view from my room wasn't anything to say WOW but was still nice and had a cute little patio to sit out on with my coffee. Absolutely would head back for a vacation.

Wow--INCREDIBLE resort. Have stayed at 20+ different hotels in Palm Springs over the years and Life House is a new favorite. The design is next level, honoring the spirit of the original property and the legacy of classic Palm Springs while maintaining a luxe/modern feel. We had dinner at the main restaurant Minerva and were blown away. We sampled a nice spread of the menu with a group of friends and were blown away. The chef even dropped by to explain the story behind several of the dishes which felt like a personal touch that was consistent with our overall experience with the service staff. The rooms was super cozy, bed was heavenly and the balcony overlooking the mountains and botanical garden across the street was really spectacular to wake up to. Pool was top notch and, though it was a quiet day when we're there, it also looked like the type of place that could host great poolside parties when festival season rolls around. Looking forward to coming back in the new year!!