Debi J.
Yelp
We couldn't have been more disappointed. $600+ for a tiny room, in bad shape, repairs needed and infested with black mold. This was a second floor room and one tiny window unit could barely keep up. During the day the temp in the room would be 80-82 degrees. At night, we were lucky to have it drop to 75-77. The mold was so bad, we sneezed non stop and our eyes watered and burned. The smell was so strong it has ruined a $600 Calvin Klein leather shoe bag. We can't get the smell of mold out of it even having emptied it and let it sit out in the sunshine and fresh air. The room had paint slopped everywhere, and I mean the floors, the furniture, the bathroom mirror, and the nightstands. Being painters ourselves, we figured out that it was Kilz primer everywhere they were trying to cover the mold. Let me tell you, working in the construction field, you CANNOT paint over mold to make it go away. They need to tear the ceilings out and abate it from the inside. The paint was also peeling off the walls in the bathroom which also indicates moisture in the walls. We would have complained, but the lady at the front desk upon check in was extremely rude and abrasive, and I mean RUDE. The gentleman that was behind the desk however, was very nice, as was the rest of the staff except the blonde behind the counter. We were charged $$60 to park 3 blocks away. There is no concierge or offer to help carry your luggage upstairs, as there is no elevator. This stay in Key west was just a few days of a 15 day trip so we had 3 bags. We never ate breakfast there as it was only cereal, pastries and whole fruit. If you're into carb loading and sugar that's fine, but we're not. We should have just stayed elsewhere but we thought it was going to be more fun closer to Duval St. The pool was okay, very small and only 10 people allowed in at a time. The "resort fees" are for things they claim are complimentary. So go figure $39 a night concierge fee, when we couldn't get an offer of help with the luggage, the bar was closed the entire time, we had to walk 3 blocks to our car which they charged us for too. They are sheisters! Do not recommend.