Lilianfels Blue Mountains Resort & Spa

I’ve stayed at Lilianfels many times over the years, but it’s starting to feel a bit dated. To justify the price per night, it needs to bring back that luxury feel it used to have. The buffet breakfast is decent but lacks variety, and the spa facilities could definitely use an upgrade. Also, for a hotel that promotes itself as pet-friendly, there’s really nowhere you can sit and enjoy a cup of afternoon tea with your small pet. Many pet friendly resorts have a designated indoor/outdoor area where guests can have a coffee and snack with their pets rather than taking turns with family members to have their meals. The location is a highlight and the gardens are well maintained, the indoor and outdoor pool are a highlight.

Love this place. Old fashioned charm and elegance for full relaxation and pampering. Great service. Beautiful lounge with fireplaces and cosy nooks with live pianist/singer for dinner/drinks. Amazing scones and tea selection. Beautiful location in the Blue Mountains. Fabulous spa treatments, pools and tennis court. Definitely recommend this for couples as well as families for a memorable and delightful experience.

From the moment we arrived, we were warmly welcomed in the lounge by the host Critihk, whose friendly and professional demeaner instantly made us feel like home. The service was absolutely fantastic. everything was handled with care and attention to detail. What really stood out was the host’s charming personality, which is just perfect for a front-of-house role. We had the high tea which was amazing. Scones were mind blowing. Highly recommend for anyone looking for great food, hospitality and a personal touch!

We have a great stay at Lilianfels resort. Service is great. Interesting history, beautiful environment, nice dinner at Lounge restaurant food is good, first time experience warm muled wine. Breakfast is best, able to made to order omelette, egg benedict and coffee. Good location walking distance to Echo Point and 3 Sisters. Thanks Bryant and staffs for your great service.

We had a terrific experience really enjoy the room there and it is the staff we’re friendly. The delicious food. Indoor pool was a delight and also the breakfast with the freshly squeeze juice maker was awesome. The location is absolutely ideal for the UTA race with such a short walk / run to the starting line. My family could sleep in and come and join after which was great. Also it’s not too far to the town.

Lilianfels is a beautifully restored heritage estate in the Blue Mountains, blending old English charm with good renovations. The room was cosy and beautiful, with classic wallpaper and a warm, inviting atmosphere—ideal for a winter getaway. We return here every year during the colder months. The indoor heated pool is pleasant, and the rose garden at the entrance adds to the charm, with an outdoor pool beside it. Facilities include a tennis court, billiards room, spa, and several dining options. The Lounge Bar is my favourite, it is a relaxing spot for meals. Miss Lilian Tea House serves great Asian food. Echoes Rooftop restaurant has an amazing view! Breakfast at Orangery was adequate. Staff were warm, professional, and helpful throughout. Overall, a great pleasant stay—we will return.

Let’s start with the (few) positives… the location is very convenient if you are into scenic walks and hikes being located within close proximity to the Scenic Center and Echo Point lookout. We stayed in the Executive Resort View Suite which is spacious. Before you book this hotel you should be aware of the following little freebies… If you order food from room service you have a 50/50 chance of the wrong items being delivered and an even higher likelihood of it being severely undercooked Make sure you bring a book or chess board to breakfast as it will take at least 25’min for a coffee or tea to be brought to your table. If you don’t like death stares from the waitresses I highly recommend you don’t ask for any updates on your order. If they had a TV in the breakfast area you could enjoy an entire 1-day test whilst waiting for runny eggs and stale toast to be brought to your table. As a marketing strategy the hotel could use a slogan such as Farm Fresh with the eggs evidently being served straight from the chicken coop to your plate. Quite frankly this should at least raise the attention of the public health and safety department. I highly recommend you take out travel insurance before coming here and have a Flying Doctor helicopter on standby in case your gut doesn’t tolerate the hotels appealingly low quality breakfast offering “Room service” pride themselves on making sure your room will not be made until 4pm in the afternoon. Any queries regarding any type of service are met with a blank stare and a well trained should shrug. I can only assume that this is to encourage you to spend as little time as possible in your room and enjoy the local environment. Any dirty cups or cutlery will be left unwashed so you will not forget whatever you ate or drank 24 hours ago. Perhaps this is the hotel’s contribution to reducing its carbon footprint or to make a memorable impression for its guests. If you haven’t seen the movie Back to the Future don’t bother as the TV in the room is at least 20 years old and if you have children you could play a game of trivia asking them to identity the strange black box attached to it, which turns out is a DVD player The air-condition doesn’t work either. We were told that it had a mind of its own and using the actual remote to set the temperature would not correlate to the actual cooling output. Anyone from Melbourne who is acclimatised to 4 seasons in one day will feel like a locals. The hotel manager and spa manager where about the only two staff members who were genuine in ensuring a reasonablly comfortably stay especially when issues were flagged along the way For a premium priced resort at $2,500 for 3 nights this is well below what other hotels and resort are offering in this price range or below

I can not fault our stay. A beautiful and elegant property. If you love old world charm this is the place. Loved the decor throughout and it was like stepping back in time. We had a twin room with two double beds and it was quite a large room. Beautiful fireplaces in the bar/lounge area and the front reception staff were so lovely and helpful. Can’t wait to go back.