L'illwald - Hotel And Hostel Alsace Sélestat

We were a group of 4 people spending our bicycle holidays in Alsace and made a reservation in this "Auberge" for a lunch. The host was the most unfriendly man I have ever seen in a restaurant. He did not spoke 10words in total. Our plates were just put in front of us without any info. No question if it was ok while he was having friendly conversations with local people. Food was ok but expensive relative to the quality. Restaurant is located next to a very noise big road and eating outside is not possible. Even talking the apero outside was only possible after insisting. reply of owner Dear guests. We don't understand how the man who served you could have been unpleasant if he didn't say a word to you. If we have so many regulars as you say, it's because the quality is there. If our cuisine is not to your liking, you should have told us straight away so that we could have done something about it. Sincerely, The Management reply on owners reply: If you put it like this then indeed I will need to change the word unpleasant by unpolite and unrespectful person. As a restaurant and hotel owner I would expect that you realise that going out for lunch or dinner is an experience that goes beyond serving food. There is something about communication and making people feel good. Although the food was good the overall experience was very disappointing.

An excellent country escape: half a dozen of us celebrated a special occasion together and our night and day at the hotel felt like a little holiday. When we had a dip in the pool we were brought chilled wine and extra towels. When we asked to push back the time for our dinner reservation to swim longer it was no trouble. And when I confessed to having a ridiculously long list of food intolerances, I was provided with a perfectly adapted starter and main course for dinner in the auberge, and lovely natural almond milk at breakfast. All the staff were really friendly and genuine. Couldn’t be more happy and can’t wait to go again.

The place is gorgeous and quaint. We only were there for lunch and thought the restaurant was so pretty. The food was delicious. Best escargots we have sampled. Loved the foie gras, entrecôte and pretty much everything!

We were a party of 5 adults with 3 rooms. Our stay at the Hotel de I'llwald was a standout during a 2-week trip. It's in an idyllic location, just outside of town, with easy access to major roadways. Our rooms were charming and comfortable. Dinners were delicious; waitstaff were welcoming and helpful. They made wonderful recommendations of Alsatian wines, for example. But the real treat? Breakfast. Real care had been taken in putting it together. We enjoyed the most delicious freshly made yogurts, breads, jams, cheeses -- you name it. Fresh fruit in season. Hot pot of delicious coffee. It set us up for full days of exploring. Well after our trip, folks in our party would say: "You know what was great? The Hotel de I'llwald!" And it was.

On arrival the hotel owner quickly showed us the room, but appeared rather disinterested ... no mention of the wellness area, where it is etc (normally the wellness area is the pride and joy of hotel owners). Booking was without breakfast, so we ordered breakfast for the next morning. Lovely breakfast, but at 16,-- per person we would have expected a warm breakfast to be an option, only continental, but very good quality. We didn't order brekky for the next day, but were told on departure that they had expected us for brekky... what now - room with breakfast or without ??? We weren't charged naturally as we hadn't ordered... The suite had two beds that drifted apart in the night so we needed to push them back together again several times. The air-conditioning was quite noisy, like an old fridge, we needed to switch off the fuse to get rid of the noise. The separate toilet room surprised without hand wash basin.... The bathtub serves as shower facility, but the showerhead could only be stuck into the halter in one position so the water would just splash against the shower unit and not the person in the shower... solution:like in old times- hold unto the showerhead and switch off the water when applying the soap... :-( .... The hotel is situated in a handy location just outside Selestat and was ok at the special rate, but would never be worth the 165,-- as stated on the price list in the room. Will we come back here again, NO, I don't think so...

We stayed 4 days here during a hot part of June 2019. The hotel is beautifully maintained and our room and the others we saw were elegant and included interesting stylistic features. There is a very good swimming pool and spa area which helped with several days in the high 30s. Our room had a loft (#9) which although beautiful I cannot recommend if the weather is hot, as the loft stays very warm at night. There is air conditioning, but it cannot cool the loft effectively. We actually pulled our bedding and slept on the floor below the loft level to stay cool one night. There are also a lot of stairs to reach this room. Breakfast is very good and presented in a lovely room off the "front desk". It is on the expensive given limited hot offerings. The restaurant is near exceptional and the chef is the owners son. It is beautifully decorated, and service is efficient. We had three different main courses as well as entrees and all were very good to excellent. Wine choices were very good and reasonable. On several of the nights there were organized get-togethers in the courtyard outside the restaurant. These sort of "took over" the area from the guests, but it is a beautiful setting and I can imagine its popularity for organizations. The location is outside of Selestat and on a main road, but it is very quiet at night. The owners-operators are very nice people who do all they can to help you with their stay. When we were there we appeared to be the only english-speaking guests.

Very nice, comfortable and cozy hotel with with very attentive staff. The property has a beautiful garden with a cute dog. Their breakfast is great, homemade yoghurt and jams, a variety of fresh juices and delicious fresh breads. We missed the breakfast the first morning and definitely regretted it. The location of the hotel is also nice. You’re in between Colmar and Strasbourg and very close to an interesting castle. The restaurant is an attractive dinner destination. The meat was cooked to perfection and the staff was very caring of us. All in all, definitely a great, small hotel to stay at.

I indulged on my short 1-night stay here in every sense: the food, the wine, the breakfast (which was at the table, a basket of viennoiseries & baguettes, ham, cheese & jams, fruit & yogurt, while eggs & cereals & toast are self-service) & the relaxing pool & spa. Set in beautiful grounds, this small ‘coin d’Alsace’ this family-run auberge is highly recommended. Rooms have character, from the smallest to the elegant & luxe! L