Soiled I.
Google
We were really disappointed with our recent experience ordering a birthday cake from this bakery. My partner was very specific when placing the order: no vanilla due to an allergy, white cake, fresh strawberries (no jam), whipped frosting, and “Happy Birthday Sydney” written on top.
Unfortunately, what we received was not what we ordered—especially disappointing given the high price. The sides of the cake were covered in crunchy flakes that ended up soggy and chewy, blueberries were added in and on the cake even though we only requested strawberries, and my name was misspelled despite being clearly spelled out three times over the phone. On top of that, the middle of the cake was filled with a different type of frosting than the whipped frosting on the outside, which made the whole thing feel odd and inconsistent.
Overall, the cake was strange, incorrect, and not what was requested. This was especially frustrating because we’ve enjoyed other treats from this bakery in the past. Sadly, birthday cakes may not be their strong suit. I didn't let the cake ruin my day but it was supposed to be a highlight and I had one tiny piece and scraped off the outside layer.