Julie R
Google
🚩 🚩 🚩 🚩 🚩 DON’T DO IT!
tldr: You may not be able to access the room in a timely manner, and you won’t be comfortable/sleep well when you do. Don’t be fooled by the cute MDF millennial decor - it’s more like a photoshoot backdrop than a proper hotel. Just stay at a local spot (try Viktor’s Residence) for half the price and a great night’s sleep.
1) No reception desk = nonexistent customer service. We booked through Amex Travel and never received proper check in instructions - had to talk to their maddeningly unhelpful AI chatbox until I finally got a local number to call (had to borrow someone’s phone) to get the access key - 2 hours after check-in time (5pm). Forget ab holding your bags at all, or using the “lobby” (weird empty room that looks like a set).
2) No AC & dust/hair = gross. No AC is common, but our room was particularly hot and the one fan was SOO loud and dusty. It blew dust in our eyes and kept us awake w the noise. It was extremely dusty in general - saw a spider in the room and hair in the RR.
3) The bed sucked :( Old, creaky mattress sagging right where your lower back rests, and non-breathable polyester sheets that have been washed too many times.
4) Curtains are not blackout. They seem thick in the photos, which they are, but they are not blackout. So it’s super bright by 5-6am.
5) Bathroom is too small to fit >1 person getting ready at once, there’s no shower door so the floor gets all wet, and the lighting is very poor.
6) Location is good, but it’s not RIGHT in Pberg. You’ll walk like 15-20min to get to most of the good restos.