Muskan
Google
I had an excellent experience with this shoe company. Their customer support truly stands out. They were incredibly helpful with the exchange process, ensured smooth and timely delivery, and even went out of their way to expedite my order on an urgent basis, which honestly meant a lot.
During this entire process, Ashiwan helped me immensely. He was the main person I was coordinating with and kept me posted at every step. He gave timely updates, proactively emailed Blue Dart, and made sure I was always kept in the loop. Truly amazing service. What more could you even ask for?
What I really appreciate is how approachable and friendly the team is. They are understanding and solution oriented, something that’s quite rare these days. Unlike many brands that refuse exchanges for exclusive collections, they were fair and supportive while also maintaining clear guidelines. They made sure returns were clean, unworn, and well taken care of.
Overall, it was a very pleasant and stress free experience. It is refreshing to deal with a brand that genuinely cares about its customers. Highly recommend. 👟
Keep growing y’all! 🩶🤍