lint hotel köln

|We recently stayed at the Lint Hotel in Cologne and had a great experience overall. The location is fantastic – right in the heart of the city, with many of Cologne’s main attractions, restaurants, and shops just a short walk away.||Our room was clean, modern, and tastefully decorated, making for a very pleasant stay. The staff were incredibly friendly and helpful, making us feel welcome from the moment we arrived. There’s also a car park conveniently located nearby, which was handy (€18 per 24 hours).||There were a few downsides worth noting. While the room was lovely, it was on the small side, with just enough space to walk around the bed. The lighting wasn’t particularly bright, which made it a bit difficult at times, especially in the evenings. Also, there’s no air conditioning, and the room got quite warm. However, the hotel did provide a fan, which helped somewhat.||On arrival, we were given the option to choose our room and went for one on the 4th floor with a balcony, which sounded great at the time. What we didn’t realise until later was that the hotel doesn’t have a lift, and we had to carry our (quite heavy!) suitcase up four flights of spiral staircase. After a long day walking around Cologne, the climb back up was definitely a challenge. In the end, we didn’t actually use the balcony much anyway, as the weather wasn’t on our side.||Despite those few inconveniences, we’d still happily recommend the Lint Hotel – it’s a great base for a Cologne city break, just make sure you’re prepared for stairs if you go for a higher floor!

It wasn't pleasant. I was expecting something else when I booked it. First of all, no one told us that we could get a room in the upper floor (5th) and would have to climb all the stairs with suitcases. There is no elevator (the information is on booking). No one asks you if you can or not climb so many stairs. In this case, no one was disable but one person was pregnant and it was extremely hard to manage it. In the end she got a bit sick, what could have been avoided. The rooms are very small for the costs. There is any space inside to walk freely or to do something else apart from going to the toilet, have a shower or lay down on your bed. The rooms don't have air conditioning and the upper ones, only two small windows. On summer you can't manage the heat, but they dispose a fan. If you are sensible to noises consider not to take it. The rooms are very noisy/loud because of the bars outside on the same street. The mattresses are not comfortable. The positive aspects were the state of cleanliness and the fact that someone answer the contact through the chat on booking app and helped us cancelling the check-in so we could remake it and get another room. The answer was very fast. Anyway, the prices are not suitable.

On the night of 8–9 August, I found myself stranded at Cologne Central Station in the middle of the night, with nowhere to go. I spent considerable time walking from hotel to hotel around the station, asking in person for a room, but every place was either fully booked or closed. It was between 3 and 4am at night. Exhausted and desperate, I went online and booked what I believed to be a same-day check-in and check-out at Hotel Lint for the night of 9 August. I did not realize that the booking platform had automatically set the dates to 9–10 August. As soon as I noticed, I canceled the booking within minutes — long before any service was used or any cost incurred by the hotel. Despite this, Hotel Lint’s General Manager, Julian, chose to refund only €69.25 of the nearly €100 I paid, keeping more than €30 as a “processing fee.” In his written reply to me, Julian emphasized that they were under no obligation to refund anything, framed the partial refund as “saving me €80,” and mentioned their self-check-in system, which was irrelevant to my situation. Technically, terms and conditions may allow such an outcome. But in the end, hospitality is about people, not just policies. I was in a vulnerable and urgent situation, and a small gesture of understanding would have cost the hotel nothing yet earned lifelong respect and loyalty. Instead, the decision prioritized short-term marginal gain over empathy, fairness, and the basic human decency that we should all extend to each other — especially in the hospitality business. I share this so future travelers know what to expect, and so that perhaps Hotel Lint will reflect on whether rigid adherence to policy should outweigh compassion for a guest in genuine need. Update on August 16, 2025: After posting my original review about being stranded at Cologne Central Station in the middle of the night and mistakenly booking the wrong dates, I received an email from Hotel Lint’s General Manager, Julian. Instead of addressing the issue professionally, his message came across as a threat, stating he had seen my review and “assumed it would be removed promptly.” He also claimed to have charged me a €20 “processing fee” for a booking canceled within a minute — but in reality withheld exactly €30. No service was ever provided, making this feel like financial abuse and cheating. Worse, Expedia has effectively endorsed this conduct by refusing to take responsibility, leaving guests caught between rigid policies and unprofessional management. This case shows how both Hotel Lint and its booking partner operate: prioritizing profit and silencing criticism instead of showing the empathy and care that true hospitality requires.

This is a very well situated hotel; short walk from staion and just a couple of minutes to Christmas Markets, bars and restaurants. ||Room with a balcony and although December did use it. View out over a square and church (plus the Cathedral spires).||Great shower room:- spacious and with underfloor heating. ||There isn't a lift, which was fine for us.||The room was painted grey and could have done with either extra lighting or re-painting in white. Just a bit gloomy for me but otherwise very comfortable.

This hotel was a real find! My double room was small but very comfortable, with tea and coffee facilities and even a couple of beers in the fridge. I even had a small balcony, which would have been particularly lovely in the warmer months. The location is fantastic, right in Cologne’s Altmarkt close to buzzy bars and restaurants and just a 5-10 min walk from the Hauptbahnhof and Cathedral.||I hesitated to book this place due to the reasonable prices - the reviews seemed too good to be true - but this cute little hotel is excellent value for money and I would highly recommend.

I did not realize that we would be placed on the 5th floor without an elevator. It was quite the trek to the top (108 steps) which is a bit much for a 60 year old couple. The breakfast was definitely lacking. It was basically bread, yogurt and nuts. They serve breakfast to the general public which looked fantastic but I guess it isn’t for the hotel customers. The places I have been to in Germany before had such a wonderful breakfast, this was very disappointing and the customer service was horrible. The paying customers get great service and the hotel guests are left guessing what they can eat ☹️

Fantastic hotel, great location in the old town, 5 minutes from the Dom and station, and right in the middle of all the bars and cafes, though in a slightly tucked away location. Decor is excellent and place is immaculate, I had a room on the 4th floor so lots of steps but had a small balcony which was great. WiFi works, breakfast was great and staff very helpful. Would definitely book again if in Cologne.

The hotel has been a great experience in a very good location the staff made me feel very welcome and have been great, I didn’t have the breakfast so I don’t know it is but everything about the hotel has been very comfortable, the room is spacious and light and the bathroom is good too |The beer in the fridge is a great addition too|The WiFi is fast and reliable |Great experience