Lisboa Carmo Hotel

Everything was wonderful! The room was perfect, the bed was extremely comfortable along with fluffy pillows. So clean. The staff was fabulous, very helpful and sweet and the breakfast was fantatstic. Location was amazing as it was close to so many neighborhoods yet located on a nice quiet street with a park with an outdoor bar and an interesting museum right across the street. I would stay here again when I return to Portugal.

Everything about this hotel was wonderful. We thoroughly enjoyed our stay in Lisbon. It was central to everything. The hotel staff were all exceptional, especially Bernardo who was such a great help to us and gave us wonderful recommendations. The hotel is centrally located, very comfortable, and more than met our expectations. I highly recommend this hotel to anyone who wants to be close to everything. Our room looked out at the Castle and the river. Safe, comfortable and very reasonable.

This hotel was wonderfully located in a very lively area of Lisbon. From the moment I arrived, they helped me store my bag while the room was getting ready. During my stay, housekeeping and front desk staff would check up on me to make sure that I was satisfied. Breakfast every morning was a delight with a spread of fruits, breads and juices. I simply cannot express how grateful I am to have stayed at this hotel. Obrigado!

Our stay at the hotel was simply perfect! From the moment we walked in, the entire place smelled absolutely good — such a welcoming touch. We were also pleasantly surprised with a free room upgrade, just because they had availability. No extra charge, just kindness and great service. Everything was clean, cozy, and beautifully set up. Highly recommended for a special getaway!

Beautiful boutique hotel in a fantastic location near nightlife, restaurants and shopping. We came in after a very long travel day to a warm welcome from the staff and delicious pastries and water in our room. Bernardo at the desk simply could not have been nicer or more accommodating - he made our stay even more enjoyable. From the soft sheets to the fluffy towels, Hotel Carmo is a gem. We’ll be back!

Conveniently located near the vibrant nightlife and restaurants, this hotel offers a relatively quiet and safe place to stay. The rooms are comfortable, clean and practical, with some higher floor rooms facing the street providing a beautiful view of Lisbon. The hotel is not overly ambitious; it’s simply a comfortable place to stay, and they serve an amazing breakfast. I thoroughly enjoyed my stay here.

Absolutely wonderful hotel. The staff was exceptional, they insured that we were well taken care of! The breakfasts were perfect, lots of choices, everything was fresh and delicious. And our room was extremely quiet. Perfect location, a 5 minute walk to the Rossio Train station. I would stay there again and again!

Excellent service from reception and restaurant team. Shoutout and compliments to Bernardo who kindly provided a quiet room with balcony because he knew I was spending my birthday at the hotel. Very pleasantly surprised to see a delicious cupcake and a cold bottle of sparkling wine on my birthday when I came back to the room. I would highly recommend this hotel to anyone visiting Lisbon based on the accessibility, quality and comfort.

TL;DR - Charming hotel in a perfect location. We spent a week here. Having never visited Lisbon before we were unsure on where to stay but were delighted with our choice. The hotel's position is in the heart of Alto Barrio, conveniently located for all the main sights. It's right across the square from Carmo Convent, which our room had a fantastic view of. If you want to venture further, it's also just a few streets from an underground stop (Baixa Chiado). Staff were incredibly friendly and helpful, all speaking perfect English. The rooms were delightful and spotless and had a fantastic shower. The hotel was quiet when we were there (it was off season) so they gave us a free room upgrade too. Free bottled water and coffee in the rooms, a nice restaurant on site... you can't go wrong!

We stayed here during covid and had a lovely stay! We loved the view from our room of the S. Gorges castle and of the church and the water! This was such a charming location located on a beautiful square with lovely cafes and restaurants. The room was really comfortable - - - particularly the bed. I appreciated the complimentary water and wi-fi. We had several inquiries for the front desk and they were very pleasant in trying to help us answer questions and with tour bookings. We very much enjoyed the breakfast buffet and service from Luis! This is a great place to stay while in Lisbon and I am grateful that I found it!

Amazing stay. Super beautiful with amazing views and excellent customer service. Next time I come back I'm staying here!

Loved this place. I booked it based on the area, I had friends recommend other place which were all booked and this one was near them with availability. It was in a perfect location to walk everywhere and they had a great outdoor terrace for drinks. Our room was a fantastic corner room with a small balcony all around. The staff was very helpful, however the wifi was not so great as I couldn't get it on my phone but I was able on my ipad, weird...Place was clean, renovated and bed was very comfy as well.

Great restaurant with a very nice atmosphere: a good mix between classy and modern-retro. The food was delicious. Everything was very well prepared and presented - congrats to the Chef. The menu offers a good balance of Portuguese and classic dishes.

Lovely location in the bustle of Lisbon with a "terrace"/plaza across the way Friendly staff Sweet soft white beds and pillows Fridge and safe in the room Plus a nice restaurant as well

Great hotel, super location, close to the action but on a quiet street. Staff are fantastic, couldn't be more helpful, very warm welcome. Super comfy bed

Didn't stay here but ate at the restaurant. Staff was BEYOND friendly, and food + service was great. Would recommend having a meal here!

My friends and I ended up booking a room at the Lisboa Carmo Hotel on a last-minute whim. Each one of us was blown away by the friendliness of the staff, cleanliness of the building and ambiance of the entire hotel. We booked separate rooms and were very surprised to find that each room had a unique design that was very classy and made the most of the space given. The beds were extremely comfortable and the room with the view of the city was worth the upgrade! The breakfast was full of options, and was by far the best breakfast we experienced on our two-week trip. We were given welcome and departure drinks and pastries from the hotel staff. In addition to that, upon our departure we were given a small tutorial/tasting from the hotel's manager Nuno. We were very sad to leave and will definitely be back upon our next Lisbon trip.

Fantastic hotel and staff. Booked last minute after an Airbnb disaster and they were our saviors. Great location, clean, modern decor and as others have stated, the breakfast is unbelievably good! Stay here, you won't regret it!

This is a review of the Lisboa Carmo hotel and the Lisboa Pessoa hotel. Staff are great. But, and this is the big but, the rooms are completely lacking charm . 100 percent charm free. The pesoa toilet has no light in the stall, and the staff could not come up with a metal doohickey to place one of our suitcases. Subsequently we ( one of us had to grovel through our suitcases on the floor). The Carmo hotel creepy wallpaper and the shower valves were so intuitive that using them was stressful. Granted i have only been taking showers for 60 years , so maybe I'm a novice. Whoever was the designer , he , and it probably was a he, should be locked in either of these hotel rooms for a week with wife and kids and see how horrible they are. And my friends they are not cheep. Really, no light in the toilet room just ambient light filtering in from the semi transparent glass. Horrible design . Horrible horrible horrible.