Bryan Y.
Yelp
I love, love this place. While it is not the biggest bookstore around, the service is the best compared to what I've experienced so far. I was initially devastated when Borders closed down, because I really loved how knowledgeable their staff were (and even if they werent, they were so willing to help). Littered with Books is like Borders reincarnated, but even cooler.
Dont be put off by the fact that the storefront is quite nondescript, and that it is located in a the rather reinvented/atas/yuppy/hipster Duxton area. I assure you, it is nothing like that. They have quite a good selection of books- most of the popular titles and authors. But what especially impressed me was when they didnt have a book that I wanted, they offered to order it specially for me and import it (from Australia I think, or god knows where). At first I was hesitant, but they assured me that even then it was a no-obligation service and that I wouldnt have to pay extra for that. After a few weeks when I completely forgot about having made that order.. I received a call from them telling me my book was there, and it only cost $15 after all that trouble they went through. Of course I bought it.
Did I mention that the staff are super friendly as well? Plus they give you bookmarks for each book you purchase. I wish they had an actual cat in the store though. Maybe they had but I did not see it. In any case that would have made the store 5-stars.