Samantha Tan
Google
Worst experience I've had at a restaurant in my two years in New Zealand. It started off ok, we ordered two drinks and the arancini to start. For the main, I was debating between the mushroom pizza and purple cauliflower & truffle pizza. The waitress suggested the purple cauliflower one to try something new, so we went with that.
However, after 45 mins waiting and watching the other customers who arrived after us get their food, we knew they'd forgotten our order. When we asked the waitress about it, and she said that because we ordered a starter, the kitchen was waiting to make our pizza - basically putting the blame on us and lying since the other customers ordered starters as well. She promised the order would come out in 8 minutes, which it did. But the pasta was undercooked and the purple cauliflower pizza had white cauliflower with raw kale (which was not on the menu) thrown on top. Apparently the waitress didn't know they were out of purple cauliflower, which is the main ingredient of the pizza.
They recooked the pasta and gave us a complimentary mushroom pizza (that was good), which we appreciated. The manager also offered to book us into Aosta with vip treatment as an apology, but when we called to confirm with Aosta a week before, they had no booking for us in the system.
I would not recommend coming here as they are apparently too understaffed to take care of their customers and make promises they cannot keep.