Karen A.
Yelp
Upon entering this eatery, I was excited. It's tastefully decorated and it appeared to be elegant and refined. Maybe it was because of the Ferrari on display on the dining room floor or the little touches that decorated the shelving. In any case, I was looking forward to our meal.
The owner/manager took our order and it came out in a relatively timely manner. The first course was the calamari. When it was placed on the table, my stomach sank in despair. The calamari rings looked like overcooked onion rings lying on a wilted piece of greenery. It was served on a rectangular white plate with a side of ranch dressing, and the squid tasted no better than what you get at a sad county fair.
Another notable item that made me shake my head in disappointment was the pappardelle strangolapreti--sausage and mushroom in a cream sauce. Upon first bite, I was pleased; however each bite I took afterwards revealed how overly salty the dish was. I attribute it to the large amount of sausage in the dish and any additional salt that was added to the dish. I left practically all the sausage on the plate and managed to eat the noodles.
Half of the garlic bread we ordered was burnt on the bottom, and the raviolis, fettuccine, and margherita pizza were average.
The most frustrating part of this experience was the service or lack thereof. It appeared they were short-staffed, so as we waited over twenty minutes for our tables to be bussed and to get the bill, I saw so many opportunities for the staff to be proactive rather than reactive. For example, it was clear that the food wasn't coming out fast enough, plates were being delivered to wrong tables, excuses that sounded like a child complaining were being given to customers about why the service was slow, and yelling was heard several times in the kitchen between management and who I assumed was the chef.
To counter some of the aforementioned problems, when customers arrived and wanted to be seated, clear communication in an elegant and professional manner about their lack of staff and longer waiting times could have been expressed so the customers could decide if they even wanted to eat there. If they chose to stay, then they would expect things to be slower and would more likely have patience which could alleviate the "chicken with its head cut off" attitude that was emitting from the owner/manager.
I don't know. I paid good money for a crappy experience and poor quality food.
Yeah. I won't be back.