Live Aqua Monterrey

I had a pleasant stay at the hotel. The rooms were clean, well-maintained, and equipped with all the essential amenities. The staff was professional, courteous, and always willing to assist with any request. The location was convenient, making it easy to access key areas in the city. Overall, it was a comfortable and hassle-free experience. I would recommend this hotel to both business and leisure travelers.

It’s very strange that in a five-star hotel, the TV isn’t a smart TV — you can’t watch anything other than local channels, and there’s no option to connect your own device via Bluetooth or to watch Netflix/YouTube. The room was booked for two people, but the toiletries provided were only for one. We had to request additional items. The bathrobe in the room was very old and covered in lint. Also, the shower floor was extremely slippery, which felt unsafe. The only working phone in the room was located inside the bathroom. Overall, I expected a bit more from a 5-star hotel.

Beautiful room , clean. Elegante and mordern They leave some cookies and mescal treats by the elevator that was very nice touch.

I mean, this might be one of my favorite hotels ever, it’s clean, beds are comfier than a cloud and all the members are polite, amazing place you’ll never regret staying here

Loved our stay for the NEW YEAR here!!! Vanessa was incredible checking us in and making sure that everything was to our liking! The staff was beyond friendly! We stayed on one of the top floor suites and the views were spectacular! Lived everything. Had a great stay, breakfast lunch and dinner was delicious. And the service was always impeccable. I’ve stayed here MULTIPLE times but it’s always a charm!

Peter was amazing!! |Fantastic man!|Service was more than expected. I have travel many places. Peter was the best of the best.

Too many issues to list. For the price you pay, the expectation is significantly higher. Staff is very nice and polite but the place does not run as it should for the amount you pay. Save your money and go across the street to the other many hotels in the area with significantly better service. Do not book airport transportation through the hotel, they are incompetent and you will miss your flight.

Our recent stay at the Live Aqua Monterrey was nothing short of exceptional. From the moment we arrived, the professionalism of the staff stood out. They were always there when we needed them, providing top-notch service with a warm and welcoming attitude. The rooms are simply incredible, offering not only luxurious comfort but also stunning views of the city that make waking up each morning a delight. The environment throughout the hotel is very cool, blending modern elegance with a relaxed, sophisticated vibe. The architecture is striking, contributing to the overall ambiance that makes this place so special. My wife absolutely loved our time here, particularly the dining experience. The on-site restaurants offer a variety of delicious options, ensuring that every meal is a memorable one. We are already looking forward to our next visit and can't wait to enjoy another wonderful meal here. If you're looking for a blend of luxury, comfort, and impeccable service, Live Aqua Monterrey is the place to be. Highly Recommended!