Live Aqua Punta Cana

Live Aqua Punta Cana has been the best resort I’ve been to. Their atmosphere, food, and the service was absolutely fabulous. The staff I believe truly make it that more special. Everyone was so kind, personable, and attentive. Also, the entertainment was so fun. We attended an event almost every day and it was great. I 100% recommend this location when visiting this beautiful country and city.

Myself and my husbands first trip to punta Cana and staying At Live Aqua resort was one of the best experiences. We came for our honeymoon and it was worth it! Beyond value for money and the service was excellent. Team and staff was amazing - Johuel, July, Brayan, Jhony made this stay even more special. The food , drinks and activities were great and enjoyable. I highly recommend this place for couples, groups or even a solo trip

My stay here was from October 5-8th 2025 my husband and myself were here as a trip from his work and a anniversary trip and the moment we walked in we experienced excellent service by everyone especially our kind Butler Eric who from the beginning made the stay so much more enjoyable. The staff and the way they greet you with a warm hola and hand to the heart was so nice I fell in love with the hospitality. Everyone who works here is kind and some go beyond kind, my experience was as if they treated me like family. The staff at each bar, restaurant and poolside were all amazing, my favorite bartender was Soledad a beautiful young lady at the Compton St. Bar who got my mocktail a cucumber mojito just right. Also shout out to the bar inside the reception area and thank you VIP reception bar wow they were awesome. I give the hotel a 10/10 but the staff a 10+++++, you know your stay will be amazing when ever face that you see who work there greet you with kindness. The smells of the garden and the perfume they spray to the ambience is amazing. Best hospitality, food, cleanliness, the grounds are amazing and well kept and and the smells outside are hard to beat.

Overall our visit was pleasant. Conversely, compared to other 5-star resorts around the Caribbean, it did not meet expectation. Though all is inclusive, food was bleh at best. Additionally, the still water in the property attracted tons of mosquitos. We could barely sit outside without walking back indoors with new bites. As I sit here back home, I’m still reeling from bites. The service staff was extremely courteous and attentive. Our beach attendant Benjamin was on point. The salesmen on the other hand were extremely pushy to tour the property and buy a membership, this detracts from enjoying the property because it made us want to avoid certain areas. The property is clean but upon arrival our suite was haphazardly cleaned and smelled like sewage each morning as the property was turned over. I wouldn’t return for the price point but at a lower cost, it might be worth the stay.

My boyfriend and I just spent 5 nights at Live Aqua Punta Cana (my second visit, his first) and we are already planning our return. This resort is everything we love about an all-inclusive but on a more intimate, boutique scale. It’s adults-only, quiet, and beautifully designed. The property is new, spotless, and modern, with gorgeous landscaping and multiple pools spread across the grounds. We especially appreciated how many umbrellas and shaded areas there are, it made relaxing outside so comfortable. Every pool was amazing and never too busy, so you can be social near the activity pool or slip away to somewhere peaceful. The swim-up bar and poolside service were fantastic, and the spa was wonderful too. Dining was a highlight. There are so many restaurants to choose from plus 24-hour room service, and everything we tried was amazing, a big step above typical all-inclusive food. Service throughout the resort was consistently warm and professional, and we have to give a special shout-out to our waiter, Dario, who went above and beyond to make our meals feel special. Check-in and check-out were seamless, and every staff member we encountered was genuinely friendly and helpful. After two stays I can confidently say Live Aqua is the perfect balance of luxury, tranquility, and great amenities. I can not find another resort like it, it is my all time favorite! If you’re looking for a modern adults-only boutique resort with incredible food, multiple pools, and excellent service, this is it. We can’t wait to come back!

This one didn’t meet expectations for the price. Very few staff spoke English, which made even simple requests frustrating. Housekeeping came twice a day, but laundry service was confusing—told in the morning, nothing happened, then told we had to go to concierge and pay $10 extra to expedite. Ended up just washing our own clothes.. Communication overall was poor. Bring your own toiletries—no conditioner, and the toothpaste was unusable (we ended up buying one for $16 USD). The hotels and resorts I’ve been always provided proper toiletries and conditioner. The beach wasn’t swimmable due to rough waves. Food was just okay, repetitive, and drinks tasted sugary with watered-down wine. The best part was the facility itself—five pools and a nice layout—but overall, not worth the higher price.

The hotel looks great at first sight – modern, clean, and well designed – but the reality didn’t live up to expectations. Service was the biggest disappointment: plenty of staff around, but very few paying attention, and the butler service was almost invisible. Not much from the butler - only informed us which restaurants were closed on daily updates. Definitely do not book to celebrate any special occasion, there is nothing prepared from the hotel for you as a nice gesture. Food and drinks were another weak point. Not all restaurants are open daily, the buffet always runs mornings, and lunch had very limited options if the buffet was closed for lunch. Desserts looked attractive but lacked taste, and the bars frequently ran out of basics like Aperol, champagne, mint, and tomato juice – even in the VIP area. Our aqua siwm up room was comfortable and clean, but it had a damp smell and extreme humidity. The hotel provided a dehumidifier, which helped, but it was noisy and not something you want running on holiday. Cleaning was excellent, and water and snacks were always replenished. The gym was a positive surprise – small but well equipped. Bali beds around the pool and beach are not included and cost USD 110 extra. Overall, the property has big potential especially for pool people, but poor service, weak dining, and missing basics keep it far from a nice experience. Overpriced for the service provided. Definitely not a place for a first visit in DR, beach area and ocean is bad but that's not the hotel fault.

You cannot stay here if you have experienced true 5 star. The room set up means you can hear everything that goes on in the toilet. The swim up rooms have no privacy. There are only four restaurants for dinner and sometimes two of them close leaving you little choice. The free mini bar doesn't have spirits. The bars in the hotel run out of tomato juice, aperol and don't know how to make a decent cocktail. The beach is disgusting and smells of sewage. No blue or clear waters here. The guy in reception selling you excursions rips you off and tries to skim money off the price. The entertainment staff are great but service in the restaurants vary. Today I asked three members of staff for a glass of brut before I actually got it. This is 4 star at best. Very disappointed first visit to this country