Live Aqua Punta Cana

I took my girlfriend here for her birthday and we both absolutely loved it! We stayed for 1 week and from the moment we arrived we felt taken care of. Everyone was very welcoming and would make it a point to greet us with smiles on their faces. When they say they want everyone to have fun, they mean it! As much food and drinks as you would like as well as a very cool pool bar. Several nice restaurants and an amazing buffet for both lunch and dinner. I recommend getting the pool up room so you can swim whenever you like. Our butler Pedro did a phenomenal job making sure our experience here was one to remember. He would message me daily on all the activities and anything we needed, he made sure we got. Thank you Pedro and Live Aqua for making this trip one to remember. Can’t express how delicious the food was here!!!!! Everyone needs to try Live Aqua!!!!

From the moment we arrived at Live Aqua, we knew we were somewhere truly special. The atmosphere is pure luxury mixed with serenity — every corner of the resort is thoughtfully designed to create a peaceful, indulgent escape. The staff went above and beyond to make us feel welcomed and pampered. Their warmth and attentiveness made all the difference. Whether it was at the pool, the spa, or one of the incredible restaurants, every experience was filled with kindness and care. The food was absolutely divine — fresh, beautifully presented, and full of flavor. Each meal felt like a culinary celebration, and the options were endless. The rooms were spacious, elegant, and immaculately clean, with breathtaking views that made every morning feel magical. But what truly sets Live Aqua apart is the energy. It’s calm, refined, and peaceful — perfect for couples, friends, or anyone needing a reset from the busy world. It’s a sanctuary where you can truly relax and reconnect with yourself or your loved ones. I left with a full heart, incredible memories, and already dreaming about coming back. Thank you, Live Aqua, for an unforgettable experience in the Dominican Republic. 🌴💖

Had the BEST time. We went for my wife's birthday and our anniversary. The staff were AMAZING!! If I could have given more stars for service I would. Red was the event coordinator and kept the whole place laughing. And outside of the events she would get to know you and days later still remember. Making you feel like family. Eric was our butler. He was on top of everything. Made sure if I wanted something it was there. After day 1 he knew the beer I liked and had a bucket brought out to the pool every morning and set me up at chairs. He would send me a message if I haven't requested anything lately just to make sure I didn't need or want anything else. Everyone else was amazing also.

Absolutely abysmal experience. There is no way in the world that this hotel should be considered 5 stars. From the moment we checked in our experience was horrible. When we first checked in we were informed the room we booked was not available; they had overbooked and there was no other room available allegedly… that was annoying but whatever. We had to accept a room we purposely did not book. We get escorted to our room by staff, go to unlock the door and there was someone in there. The hotel gave us the key to someone else’s room! They were mortified and so were we. As I said, they overbooked so we were placed in an uncleaned room. Room service was sent to perform a rushed job. The hotel manager and front desk staff was completely unapologetic. As our trip continued, we experienced sub par service the whole time. Restaurants overbooked, and the food was simply not good. Staff at the beach was great! Staff at the pool was hit or miss. After expressing our concerns with the front desk and being dismissed by the unprofessional manager, we ended the trip early. When we booked the hotel was such a good price for the weekend getaway we were looking for. The “5 stat hotel” was significantly cheaper than all the other hotels in the area, so we thought we were getting a steal. No. We were getting what we paid for. A cheap experience!!! I would never return to this hotel.

I absolutely enjoyed every moment at this resort. We booked a room with the outdoor jacuzzi and loved it. It was beautiful, clean and all of the staff at the resort were super kind and welcoming. Everyone would smile and say hello, communication was never a problem. They really went above and beyond with cleanliness and service. The food was delicious. They have a coffee shop, buffet and multiple eateries. The restaurants were all amazing (especially the Italian restaurant, Japanese and Cevicheria). They have nightly shows that are so entertaining. The entertainment staff were interactive with guests and made sure everyone was having fun. The pool bar was an excellent spot to hang out and drinks were fantastic. The beach was beautiful but not swimmable, the multiple pools on site make up for that. The only thing I was not fond of was the sales presentation newcomers get pressured into attending. It only took a little over an hour, but wasn’t convenient. Aside from that, I enjoyed everything else.

Overall, this was a good resort with a beautiful beach (though there was quite a bit of seaweed in the afternoons—but they cleaned it constantly), amazing pools, great restaurants, and truly fantastic entertainment. However, a few things were disappointing. The drinks were very basic—not just non-premium, but often below average. They frequently ran out of ingredients like mint or certain liquors needed for specific cocktails. The staff, while generally polite, didn’t go out of their way to be helpful—some questions went unanswered, and the service felt a bit indifferent at times. Cleanliness was decent but could have been better. Given the age of the property, I expected a bit more shine—especially in the washrooms—but it was acceptable overall. Now, the food: the restaurants were excellent when it came to certain dishes. We didn’t enjoy the Japanese restaurant as much, but the Italian one was good (though surprisingly, the lasagna—which seems to be a favorite—didn’t impress). The French restaurant was amazing for its steaks, and the Mexican spot was fantastic overall, except for the chicken tacos. The sports bar was just okay, but the ceviche place on the beach was the absolute star—fresh, delicious food all the time. The spa and hydrotherapy area were also a highlight, with the friendliest staff on-site. Don’t miss the coffee shop either—try all the drinks and the ice cream! And finally, the entertainment was on another level. We usually skip resort shows, but this time we went to every one—and loved them all.

This hotel was phenomenal especially considering the affordability. The food was decent compared to other resorts we’ve stayed at. Beach was nice but seaweed wasn’t as maintained as we’d like, they seemed to have cleaned in the later part of the morning and not very thoroughly. As far as service the employees were warm, welcoming, and very accommodating. The staff also made the activities they offered fun and loose. I give the staff 5/5. My butler Alexis in particular was phenomenal he went above and beyond to make our stay very special. With his mannerisms and professionalism I wouldn’t be surprised if he landed a managerial position in the near future. If you’re looking for a nice time away check out Live Aqua for your next vacation.

Came to Live Aqua for our 10 day honeymoon! We got it through Expedia and was ALL inclusive for the bundle we paid for. It was exactly what we were hoping for. The food was pretty decent, could have been better but the French restaurant was delicious! The massage was amazing and very clean. Nice rooms which could have been cleaned a little better, but other than that the staff was so friendly and welcoming! Our butlers were so nice and Red who is part of the entertainment team made this place hard to forget and made it a little more sad to leave! We will be coming back again! 😊 thank you Live Aqua & Red for being so great for our special time in our lives!