Linda J.
Yelp
We decided to go to Amsterdam at the last minute for the bank holiday weekend. We looked at different hotels and chose The Lloyd Hotel based upon price, availability, and that its dog friendly. Plus, the Lloyd Hotel was an old prison turned into an art project and 1-5 star hotel - who wouldn't want to stay there?
Location: The hotel is located in east Amsterdam in the docklands. This area is an up and coming area. There's not much other than a couple of grocery stores, other household stores and a couple of restaurants.
Arrival: It's a very simple arrival process. The hotel entrance is very non-descript and could be missed if you're paying attention. There's no place to park your car in front of the hotel except for the street.
Bellman: There are no bellmen at the hotel to help you. So be sure you can carry your own luggage.
Parking: There is a parking garage separate from the hotel. You have to push the "Lloyd Hotel" button upon entrance for your ticket since they share the garage with other offices in the area. Follow the "Lloyd Hotel" signs all the way down to the end of the garage to park. There's a stairwell that leads up to the ground level and the backside of the hotel across from the restaurant terrace. You have to pay for your parking at the hotel reception.
Reception/Front Desk: It's a very small front desk which has two people. Very friendly and knowledgeable.
Lobby: The "lobby" area is small, long and narrow with some couches spread out in a couple of areas. You can sit in the restaurant/cafe which is right across the reception.
Room: There are 117 rooms which range from 1-5 star rooms and every room is different. We decided to go with a 4-star room and ended up with room 217. The room was long and rectangular at the end of the building. You walked into a small entry room with a table for two and a couch. You then walked into the bathroom and then into the bedroom.
View: We had massive grand windows in the bedroom which looked upon a walkway.
Bed: There were two twin beds which were pushed together to make a queen. The bed was comfortable.
Bathroom: The bathroom was big and simple with a shower which had good pressure, sink and a toilet.
Hair dryer: The dryer wasn't very strong. I'm particular about hair dryers because I have a lot of hair.
Products: They had their own products and only had two bottles of shampoo and a small bar of soap. If you're staying in a 4-star room you should at least receive the basic toiletries of shower gel, conditioner, q-tips, etc.
Closet: There wasn't a traditional closet in the room, but along the wall of the bathroom there were hooks with hangers you could hang your stuff.
Safe: There was no safe in the room.
Control Panel: N/A. Just a remote for the TV.
Minibar: There was no minibar in the room.
Mirrors: There were two small mirrors in the bathroom.
Housekeeping: Poor. This is where I had the most complaints. 1) They didn't change the sheets and 2) They only have us one bath towel on day two. When I asked for another one they said they ran out, but very rudely said "we gave you one big towel and two small ones" and 3) We had an empty bag of potato chips and they left of on the floor.
Wifi: The wifi was free and the speed was ok.
Dining: We tried all three meals at the hotel restaurant cafe which were all fine. Please see my separate review of the restaurant.
Spa: There was no spa at the hotel.
Concierge: There isn't a traditional concierge at the hotel, but reception/front desk is very helpful and can answer any and all questions you may have.
Style: The hotel is very quirky and artsy.
Pet friendly: Dogs are welcome at no cost. This is the first hotel we've stayed at where our dog wasn't charged a fee. There is no bed, bowls, etc for the dog in the room, but you can't expect that since you don't have to pay. One thing though, dogs are not allowed in the room unattended which is good and bad. Good because your dog is allowed everywhere in the hotel, but bad because you have to find dog friendly places to go (other restaurants, cafes, etc) to on your trip. Luckily if you go to Amsterdam when the weather is good there are plenty of places with outside seating.
Service: Overall the service is excellent (minus housekeeping) at the hotel. Everyone was super friendly and helpful. Two instances: 1) Robin from reception was not only super helpful with all of our Amsterdam questions, but also found us another bath towel and delivered it personally after I shared the information I received from housekeeping. 2) Ann from the restaurant tracked me down before checking out and found a t-shirt I wanted to purchase from the hotel store when we thought they were sold out.
Would I go back? Yes, depending on the price since the pricing of the rooms fluctuate. Overall, we had a very pleasant stay, but I do think it depends on your room and whether you're ok with the range of clientele in the hotel.