Jon M.
Yelp
Terrible, unfriendly service. I was trying to buy my 5 year old son ice cream. The other two ice cream shops in town had long lines, but Lloyd's oddly didn't. My son asked to sample two flavors to choose between, but the server said in a fairly disgruntled voice that they don't do samples... sort of strange for an ice cream place, but whatever. My son picks his ice cream and asks for a cake cone. He quickly changes his mind to a sugar cone, but the server either didn't hear him or ignored him and went and got a cake cone. Not a big deal. When she came back and before she scooped the ice cream, I told her that my son changed his mind and wanted a sugar cone. She audibly growled/sighed, but exchanged the cones. She scooped the ice cream and handed the cone over the counter. Before my son could put his hands on the cone to take it from her, she dropped it onto the counter top below, landing ice cream side down. I tried to say something to the server (who obviously knew what she did), but she quickly walked away before I could ask her for a replacement. At this point, my son had scooped up most of the ice cream off the counter and back into his cone with his hands and was eating it. Of course, the server didn't give us napkins or anything, so that was a mess we had to deal with on the way back to our hotel. My son didn't want to wait and the server to make a new cone and the server scared him. So, we paid and left. Not going back there again!