Daryn J.
Yelp
I have been a client in the East Nashville location, and recommended Local Honey to my sister in law when she needed a place to get color done after moving here from out of state. She made an appointment online for a single process color and partial highlight- no cut, and was under the impression that would be around $200. I believe it said "from $185" online for these services. That does indicate there is potential to be more than that, but one would imagine it would be in that ballpark. Although she booked a partial highlight, her stylist said it would likely take a full highlight to achieve the look she wanted. These were painted on without foils and were very subtle. So subtle, in fact, she had a hard time telling much of a difference in the way her hair looked after her services than when she arrived. When she checked out, her total was over $300. $360, with tip.
$360. For color. Only.
This is double what she expected to pay, based on her online booking. It is far beyond anything I ever paid at Local Honey, and is indeed far beyond anything I have ever paid for cut, color, and highlights combined at any salon in my 15+ years in Nashville. The lack of transparency in pricing, the assumption that a client would be fine paying double what she expected to pay, with no indication that would be the case... it's just not what I ever would have hoped or recommended for my sister. She has reached out to the salon over email and not received any response. I did the same, over email and Facebook. No response to either of us. Nothing. I would hope the salon would be invested in making this right, and perhaps in instituting some more transparency around pricing expectations for services- particularly for new clients.
While she had plenty of great things to say about the kindness and talent of her stylist, the end result is that her hair looks much the same as it did when she walked into the salon, and she has paid nearly $400- unfathomable pricing for a simple color and highlight. To potential clients- make sure you know exactly what you are paying and what services you will receive for that price. There is also an additional $35 fee added to your appointment for use of their products- yes, the products used in your appointment, not anything extra.
I'm sad to say I will be unable to recommend Local Honey to other friends and family, if this is what can be expected.