Locanda di Palazzo Cicala

I had a two-night reservation in August 2025 for my wife and 7-year old daugther. The neighborhood is dodgy and the hotel almost looks abandoned. There is no personnel at all in the hotel. Minimum decoration, everything looks old. Only good point is the facade of the building which is rather nice. We felt very bad and almost scared in this environment and left after 5 minutes in our room. A hotel to run from. Joshua

😊: Fantastic location. Amazing building. Easy checkin. The biggest room we have ever stayed! Super clean. The stuff cleaned the room during our stay. Full refrigirator with goodies. We loved it.. 😢: The only problem was that there was not any air condition innthe room. With 30-33C was really needed..

I have very mixed feelings about this hotel. First, its location is excellent hidden away by the Duomo, but very quiet. The room was great with 2 double beds and ample space. And very comfortable. However, the bathroom space is very limited. Not only that it has a marble floor which is very slippery when wet and potentially dangerous. Although it was quite palatial, it somehow lacked character and felt 'cold' in ambience.

😊: Nice big clean room.Very good location. 😢: Difficulty entering the property. Never saw one staff member..

😊: Communication Location Cleanliness. 😢: Power went off everyday No aircon not a real dislike but it was very warm when trying to sleep.

😊: Incredible building and lovely spacious room. The views from the windows are amazing and it’s in a great location..

Lovely old palazzo style residence smack bang in the middle of the city. Perfect for what we wanted.

😊: Plenty of water and chocolates in the minifridge for free! Plenty of towels for everyone..

This is a great location in Genoa for touring the city sights. We had a nice view of the Genoa Cathedral from our hotel window. If you're looking for something with nice water views then you probably want to head a little ways outside of Genoa. It's a large port city so most of the water area in town is for big ships and docks. The room we had was large and fit 3 easily. The quality is a little run down but it was very inexpensive.

I have to tell you, reading some of the other online reviews of Locanda di Palazzo Cicala is making me very nervous but my personal experience last Sept. was good. First of all, be forewarned, Genova--in particular the historic city center--is a dangerous place. Many areas of Genova, such as the historic center, supersede the absolute worst neighborhoods of NYC. I personally never liked Genova as a whole, but my family lives there so I go.... (Plus I LOVE the authentic focaccia LOL.) I can't recall my room number at Locanda di Palazzo Cicala but it was very nice and it was INSIDE the actual building in Piazza San Lorenzo 16, next to the historic Cathedral of San Lorenzo. There was No shuffling around to other buildings/properties for me! My room was lovely; obviously historic, very large with these very high 17th century ceilings and antiques. The ceilings and partial fresco's that remained from the 17th century were just lovely. I loved being able to stay in such a historic space even if just for a few days. The space was quiet with a view of San Lorenzo. Parts of the hotel were historic while other parts were ultra modern looking. The customer service was OK; I had no problems. And the hotel itself was conveniently located to restaurants, locales, the historic center etc. I wouldn't mind staying here again.