Loch Fyne Hotel & Spa

We had not planned to stay here but had to change our schedule due to some bad weather. It was no hardship at all! Very nice room, great dinner downstairs, friendly and helpful staff all around. Nice view of the loch and very close to shopping in town (easy to walk there).

Very enjoyable stay in this lovely hotel in the banks of the loch. Great location for day trips around and exploring the nearby town. Fantastic staff who were always helpful and struck up lovely rapport with us. We used the pool and spa for the first time and really enjoyed it. To be picky, the WiFi reception was a bit hit and miss at times and room hoovering sometimes didn't capture everything dropped from our boots, but overall it was a great experience.

Location is great as we wandered into Inveraray and the staff were welcoming but I found everything was chargeable after spending £260 on a room. Outdoor pool is extra which is a hot tub and sauna type hub. £25 extra to bring a small dog which we didn’t end up bringing. We were put in a room with an accessible toilet (wet room) which wasn’t what I booked. ||We also woke up to howling dogs so sleep quality was poor but to be expected when taking a pet. Continental breakfast fell way short of expectations with a few cereals, yoghurt, a bit of mixed fruit and some cheeses and meats. Hot breakfast much better. A good machine made coffee was extra. I had tea spilled all over the table on delivery without any acknowledgment. Hotel is traditionally Scottish but looks a bit tired in areas and in need of some investment. Really sorry to have had this experience because we needed this getaway as a couple and we felt it fell way short of our expectations.

Totally outstanding holiday from the moment we walked in to our departure a week later. Niall and his staff team could not do enough to make you feel welcome and relaxed. This hotel totally demonstrated the notion of ‘dog friendly’ from the welcome and fussing of our four legged companion to the sausage presented in a copper pan for our dog’s breakfast! Many hotels could learn what dog-friendly means from this hotel and their wonderful staff. The location of the hotel was perfect for our stay to explore this part of beautiful Scotland and the room was always spotless and welcoming at the end of a busy day. The Tunnocks treats were a very special touch as well!! Thank you to Niall and his team!

We had a lovely stay in this hotel. We (and our dog Finlay) were made very welcome. The room was lovely, the shower excellent and the bed very comfortable. We had dinner and it was very tasty. Breakfast was also lovely. All the staff are friendly and welcoming. Finlay got his own bag containing a ball and treats, biscuits from reception and a sausage at breakfast! A lot of hotels take dogs but this one is genuinely dog friendly. He was living his best life and we had a lovely stay.

This is our second stay at the Loch Fyne Hotel and Spa and I'll start with the positives: *Great location, close enough to walk to Inveraray, with a lovely outlook towards the water. *Pleasant staff, from the receptionist, to the female working on the spa desk and the suited gentleman working in the bar/restaurant - all really nice people. *Plenty of parking spaces to the front and rear of the property. *Dog-friendly - we didn't bring a dog but other guests did during our stay and there were no negatives for us associated with the dog-friendly nature of the hotel. *A well stocked bar with plenty of choice. *A lovely warm jacuzzi and swimming pool, with plenty of towels and robes/sandals provided prior to check-in - brilliant! *Tea/coffee/water/biscuits/kettle/hairdryer all provided. *Comfortable beds/pillows. *Heated towel rail in the bathroom. *An overall nice 'feel' to the hotel. However, at almost £300 per night, room only (Booking.com), and even more for our date directly with the hotel, there were some things about our experience that made us feel that attention to detail is lacking. Having requested a quieter room than the one we had last time, I was surprised that our family room directly faced the lift and had an adjoining door to the room next door. Thankfully, those 'through the door' were reasonably quiet but there was no escaping the noise from the lift and those using it. Of course, in any hotel, you will hear other guests coming and going, but when you explicitly request a quieter room, when the hotel is quieter, according to hotel staff, you would hope that the request would be accommodated. It left me wondering what room(s) should specifically be requested, when you truly want a quieter room in the hotel, because we like the hotel and can see ourselves returning. I also wonder if those booking through third-party websites are allocated the 'lesser' rooms perhaps? The room itself was nice but the security chain on the door was broken, the toilet didn't flush properly, the magnifying mirror in the bathroom was broken and the extractor fan stayed on for 15-20 minutes after the bathroom light went on which made a night-time toilet trip sound like Glasgow Airport in the dead of night. The hairdryer in the room was overheating because the fan was thick with dust which I subsequently removed. There was a coffee machine in the room but no instructions for how to use it nor was there any indication of what flavour the different pods were - Google and YouTube to the rescue. Our main reason for visiting the hotel was to use the spa facilities, which enjoyed overall. However, we arrived at around 11 am and despite only one other couple using the facilities, the changing room and toilet floors were disgusting. I don't know what the cleaning schedule looks like but we left at about 3.30pm and they were still dirty. Other than that, the steam room lacked...steam! Do the negatives outweigh the positives? Not necessarily but being the type of hotel it is, I feel like there's scope for the management to act on constructive feedback as a means to continually improve the guest experience. We look forward to returning in the future.

The room was very comfy, good beds and spacious shower room. The dinner was excellent. However the spa left a little to be desired. The treatments were good and staff knowledgeable. My only complaint was that the spa changing facilities were drowning in water underfoot. The little slippers we had to wear were soaking. The staff should have had someone in there mopping up the puddles underfoot. I found it dangerous and to be frank dreaded going back in there to get changed after my very relaxing treatment.

We found our room, located in a rather old-looking annex, too small and not worth the price. Apparently due to lack of space, there wasn't even a wardrobe. The bed was far too narrow, but the worst part was the completely worn-out mattress — very soft and sagging. Getting a restful night's sleep was out of the question. In both our room and that of our friends traveling with us, the toilet flush didn't work properly — barely any water came through. There was also no cleaning brush. Dinner was okay, but in our view, completely overpriced. Even a dollop of pepper sauce was charged at 4 pounds extra. The bar service in the evening was, let’s say, not particularly enthusiastic. When someone was around, the staff were friendly. My personal impression is that a hotel group has taken over an old building, fixed it up with minimal effort, and is now optimizing revenues and squeezing out every penny with strict cost-cutting measures. It's the opposite of a "family-run" hotel. We’ll give a second star for the truly excellent breakfast including service, but overall, the price-performance ratio was unacceptable, and the location is more show than substance. A pity for the beautiful surroundings and landscape — but from our subjective point of view, definitely not a recommendation.

This review is for a stay for two nights in mid-July 2018. We stayed in a standard double room. The look of the hotel room is quite dated with lots of potential for updating. The hotel room also had an "old" smell. One thing to note was that it was unusually warm during our stay in Scotland. The rooms did not have an AC unit (or one that we could find). We also learned that the AC would not be turned on, but we do not know why. So, it was quite uncomfortable to sleep and hang out in the room. The bar/lounge, dining areas, and the stairwells, however, seemed to have AC. So, we tried not to be in our room unless for sleeping. We did not use the spa. We used the pool located indoors. It was larger than we expected and clean. The indoor hot tub beside the pool was working and soothing but the outside hot tub ("Canadian" hot tub) was not working. We did not need to be outside anyway since the pool and indoor hot tub was not crowded. We had dinner and breakfast for the two days and nights we stayed. Both meals were filling with adequate portions. The formal dining was fine and quiet but it was more relaxing to order and eat in the bar/lounge area with the couches and chairs. Meal service was excellent. As for the bar service, they were very accommodating with requests, even accompanying me and personally bringing bottled water and glasses to my room. I was surprised, though, that the bartenders did not know how to make a cocktail on their list. I appreciated that they informed me and were transparent rather than hide the fact and pretend to know. Once they looked up the recipe, the execution was excellent, and I readily and confidently enjoyed another cocktail. The remainder of the hotel seemed very clean. Wifi is available throughout the hotel. The feel of the hotel is an older ambience but the hotel guests varied from mature groups, families with school-aged children and teens, and young couples. The employees are very helpful and courteous, and seem to have an excellent work ethic. Location is great. Slightly removed from the town, but it is a very nice 5-10 minute walk to town.

It was towards the end of August my partner & l randomly chose three places in Scotland that always said that we would go back to and this was one of them. We stayed here for the two nights on our tour and where not expecting much but really we where pleasantly surprised with the rooms that we where given as they where really nice, with the best views ever. Facilities The hotel had everything that you could ever want and more, jacuzzi, steam room and a hot tub sadly we didn't use any of them. Quite a few attractions nearby with plenty of shops & cafes. Food The hotel does have food on offer but we chose to dine out. I did see that the food that was served to other guests looked great & soup was served in a cup. But be aware that you may leave hungry with the portion size. Bar Looked rather like a nursing home with all the armchairs, beware also of the tartan overkill, chairs & carpets overall a good place.