Loch Ness Country House Hotel

Me and my wife were staying in a lodge down at Kiltarlity about 20 minutes away , but the storm had knocked the power out so we decided to find a hotel. This hotel was exactly what we needed . The staff were very friendly and our room was enormous with a lounge area aswell , great shower and very comfortable bed. The bar and lounge area was very nice and very comfortable. Breakfast in the morning was delicious.would definitely recommend this hotel.

We spent 2 nights at the LNCHH while touring and found it the perfect place for a relaxing stay. The hotel is full of charm, so calm and spacious. The food provided by Alex in the evening (seriously good venison) and Dave at breakfast (Yummy fluffy pancakes) was second to none. The service by Jade, Daniel and Graham was exemplary, with nothing too much trouble. I wish we could have stayed longer. Thank you.

Excellent afternoon tea. A Massive selection fresh sandwiches and very lovely savoury delights. Catered for vegetarian in a very different way. Best non sausage roll ever with celeriac tartlet scoring 10. This was then followed with delicious cakes. We did have to box some of the very tasty fair to be enjoyed later. WONDERFUL surroundings, friendly attentive staff we 4 will return. Thank you for making a 50th for my friend so special.

Nice hotel with excellent service, but the restaurant was absolutely superb. Alex is a very talented chef, with a very delicate hand, producing very well balanced, elegant dishes with a subtle twist. For example adding a touch of stem ginger and lemon grass to our crab starter and a little star anise and beetroot gel to the chicken ballottine main. One to watch and highly recommended.

I would have given this a 5-Star rating because the service and staff are very polite and attentive, and the chef is outstanding but our room was not well maintained. There was a hole on the wall next to bathroom mirror and another hole on the wall on the side of the door that exited the hotel room. It was a spacious room, but it needs such loving care and patching some holes and some fresh pain on the one wall near the door to leave the room.||The PROS: The chef is AMAZING! The food at this inn is outstanding. The breakfast is delicious and has a good variety. Dinner is outstanding, but there is less choices but still amazing. The desserts are very god. The afternoon tea (make a reservation) is outstanding and the chef out does himself with that event. ||The ground are impeccable and the location is in a great place to visit Loch ness and Inverness. It is a very pleasant stay minus the the lack of maintenance in our room, which was room 11 named Vorlich.||Also, keep in mind if you visit in the summer, not sure how hot it gets, but there is no A/C in the Vorlich room (not sure about the others) so you have to open the windows which have no screens. We were there when there was a heat wave for Scotland so we opened the windows and kept getting bees in our room--so just ask about A/C for the room you decide to book, at least in the hotter months. ||Overall, this would be a 5-star hotel if they would take a minute and refresh the paint, patch the holes in the wall and maybe check the furniture in the room that is ripped (in the sitting area) and clean the decorative pillows (ours had a stain on it from the last guests). It just felt like the management of this inn focuses solely on the grounds and providing outstanding customer service (which I appreciate) but it is so disappointing to pay $300 Euros a night for a not-so-well maintained room.

I had booked this hotel months before my big trip. It was confirmed. Less than 5 days out from my stay (while I am already on my journey), they said they can't honour this booking because they have overlooked a wedding and there was a 'system error'. I had to cancel the booking on my end and eventhough the funds were returned to me, I lost the transaction fees. Not good when you can't trust their confirmation status!

Even though part of the building is quite old, everything functions superbly! Better than in new buildings! The room is excellent, the stuff is helpful over and beyond any expectations (for example, we arrived late and the road was closed so we could not go to town, the restaurant served let us order dinner half an hour after the kitchen closed). The building is beautiful inside and outside. Most recommended!

I stayed at Loch Ness Countryside Hotel for two nights and unfortunately had a very disappointing experience after my departure. I accidentally left some clothes in the wardrobe of my room and contacted the hotel by phone later that afternoon, followed by an email the same evening. I was assured that housekeeping would check and that I would be called back. No one ever called. The following day, I called again both in the morning and in the afternoon, and also sent another email. Each time I was told they would check with housekeeping and get back to me, yet no one ever did. None of my emails were answered either. It is completely unacceptable for a hotel of this category and price range to show such lack of professionalism and care towards its guests, especially regarding lost belongings. Not only were my clothes never returned, but there was also absolutely no communication. Very disappointing service, and unfortunately, I cannot recommend this hotel.