Loge de mer, Lodge Urbain-Perpignan

The rooms are beautiful and comfortable but what stands the most is the customer service. It is people like Valentina who makes a difference! Caring, fun and helpful with everything we needed. She stands for excellence in service. With an amazing smile and patience. My wife and I will be coming back and will be recommending all our family and friends to stay in this lovely hotel.

We booked this room last minute and were so amazed at the value for money. The doorway was difficult to find, as you are looking for a door and not an hotel. You enter the lift and are transported to the floor where there are three separate rooms, a communal, dining area, living room and outside seating area. A lovely continental breakfast is beautifully laid out for you in the morning. Beautiful room and bathroom. Total quality setting and experience. It is in the heart of Perpignan so not far to find restaurants, bars and sights.

Very upset. At first we were impressed by the clean pleasant modern decoration. But on our booking.com reservation our room (type "water") was advertised as having a balcony, a terrace, a minibar. There was absolutely no balcony nor minibar in the room. There was a miniscule window looking out on a rooftop (booking.com apparently calls this "city view"). Outside the room there was a large interior common room which might conceivably be called a terrace. In other words the booking.com description is extremely misleading. When we pointed this out to the owner she became very aggressive and denied there was any problem with the description of the room. In the end she agreed to reimburse us waiving the cancellation fee. her last word to me was that I lacked respect and that she was sure I would remember her to my grave. Extremely disagreeable experience.

We stayed here for 4 nights. The hotel is new in general however it needs more in terms of service. The floor, shelves and bathroom were just dusted, probably haven't seen a sponge for years. Upper shelves in the bathroom or a floor in the corners, this was just a disaster.|Breakfast was fine, the hotel location as well except the parking. But this was not a big issue.|We also had an issue regarding bringing food to our rooms. We brought some wine and cheese once and the the manager got upset because of hygiene standards. I tried to explain her that drinking some wine at the lobby does not break the standards more than piles of dust everywhere. Unfortunately she insisted that the piles of dust don't mean a problem, aka the rooms were perfectly clean.|Never ever, unfortunately this was the worst part of this French leg of our journey.

Can Artists was chosen for its superior location - in Perpignan Old Town, on Place de la Loge - and its nice design - modern and light vs red/ gold/ dark wood in other hotels. Due to its location in Perpignan pedestrian zone, you can not reach it by car - you will have to walk from the car park in approx. 500m. Our experience with it was quite contrasting: a mix of very good and quite disappointing things. After making circles around the Old Town, we decided to leave our car and try it on foot. It's nigh impossible to find Can Artists yourself - there's no sign and Google Maps location is not precise. You have to start walking along the narrow street across the square from the Town Hall; the first door in the right wall is where you're heading. The owner/ keeper hardly speaks 3 words in English - so I was really surprised to read other reviews. But once you arrive to the 3rd floor you're immediately inclined to forgive all the hardships of finding this place. 3 rooms of different size are accessed from a wooden terrace overlooking an atrium beneath. Our room ("Earth") was quite spacious with a walk-in shower and plenty of storage space. What was great also is that we've been the only guests, so we had the whole place more or less for ourselves. Next morning was eclectic again: the mattress and pillows are extremely hard, so forget your comfortable sleep, but the beuatifully-served breakfast was delicious. We spent the whole day exploring Colliure and Villefranche-le-Conflent and on the way back bought some nice wine, cheese and fruits to savour once we're at the hotel. When we'd arrived and decided to take a rest, we heard a bang on our door. This owner/ keeper lady came to tell us in no uncertain terms (and in French as you can imagine) that we can not have wine and food anywhere in the property - be it the dining room, terrace or room. First, I could not understand why, as we were the only guests and there's a kitchen/ dining room/ plates/ cutlery easily available. Second, she doesn't offer any meals other than breakfast and nobody tells you upfront that it's prohibited to have a meal/ drink. Third, the message could have been delivered in a nicer and definitely more polite way. So our impression of this place was spoilt. Long check-out (it took 10 min to process the payment through the card machine) did not help either. Net - overall experience not worth 150-170 Euro/ night spending

Clean well located family run Hotel. Great service and very accommodating . Spoke English and directed to parking and restaurants nearby. There many places to eat and drink close by. It is a pedestrian area so there is a walk from the car park.

Came by bike. Central location, spacious/clean/modern/secure facilities. Had a great time and plan to revisit on next bike through trip.

Delightful modern conversion in a building among the pedestrian walkways of Perpignan Old Town, this accommodation offers a special experience in great comfort and tranquility, and a delightful breakfast as well.