Chris Burning
Google
*Edit: The general manager reached out to me and wanted to hear my concern and took everything to heart. As well as an action plan for things that are wrong. If/ when I return I will update accordingly with the results.
As others have said, this place has big aspirations but falls flat—especially with Google labeling it a 4-star hotel.
Property:
The courtyard and balcony are the main draws, but during our stay, the courtyard felt sad and neglected—no flowers, just a couple benches and a fire pit. The fire pit was pointless in summer since the cafe/front desk closes at 8pm, so no one can turn it on when it actually cools off. Kind of defeats the purpose.
Lobby:
Cute up front, but the back of the lobby has a lifted floor section that’s a tripping hazard. I caught myself on it later, but it should’ve been fixed.
Rooms:
It’s not clear on the site that this is a hostel-style setup. We had a private bathroom in Room 106, but that came with issues. The entry flooring was filthy, poorly cut, and missing transition strips—more tripping hazards. The shower was worse: cracked, badly sealed corner shelves likely growing mold, missing grout, and water pooling onto the subfloor. Honestly, some of it felt like a health risk.
Noise was constant (it’s an old hospital building), and while earplugs were provided, you could still hear conversations through walls and floors.
Staff:
The staff were friendly and let us grab our parking pass early—which saved us a huge hassle—so credit where it’s due. Still, having the same people run the cafe, bar, front desk, and kitchen was… ambitious.
Check-in/Check-out:
Check-in via text and the keypad was smooth. Check-out? Not so much. We paid extra for a 1pm late checkout but got locked out at 11. Housekeeping let us in, but their response was snarky and dismissive when we explained what happened.
Bottom line:
I won’t be staying again, especially for $350 a night. I wanted to love this place—it had promise—but it didn’t live up to the pictures or the reviews.