Lombok Raya Hotel

5 night stay in this hotel, for a business trip. There were 5 of us, in total with my colleagues, and we had booked 3 rooms. Everything was perfect, the staff, the room, the large swimming pool, the restaurant, the breakfast, the gym... A price defying all competition for very good services. Special mention for the taxi service that made us discover and visit extraordinary places on the island. Thank you very much to him and for his kindness! I highly recommend this place.

As a hotel located in the middle of the city, Lombok Raya is quite good. Access to everywhere around the city of Mataram is easier to reach. The bedroom is good, the service is also quite good. If you don't want to eat at the hotel, there are many places to eat around the hotel that you can visit for different menus. Overall, this hotel is good. If you want to enjoy the atmosphere of the city of Mataram, this hotel is right for you. oh yes, this hotel also offers bungalows with a garden concept that is quite good for relaxing. I recommend it for a place to spend the weekend with family.

Hotel Lombok Raya is a well-established 4-star city hotel, recognized as a legendary landmark in the area. Known for its comfortable accommodations and convenient city-center location, it has long attracted both leisure and business travelers. However, while it maintains its status as a favorite, the hotel’s facilities could benefit from an upgrade to meet modern guest expectations and enhance overall comfort. A key suggestion for improvement is ensuring a more responsive, attentive staff to elevate the guest experience. With quick, proactive service, the hotel could better serve its loyal patrons and new visitors alike, further solidifying its reputation as a trusted destination in Lombok.

Love it won't stay anywhere else in lombok now, front office staff are EXTREMELY slow an frustrating to deal with often ignore guests when entering an leaving the hotel, they turn off the room keys every few days,so after walking past them an back to the room you must return an ask them to reactivate the key, they deserve less than a ⭐ same with room service slow an the food is always different, However what is truly exceptional is the rest of the hotel workers room cleaners, porters, house keeping, maintenance, pool attendance, restaurant, food runners, even the chefs gardeners, massage therapist, security guards,are all so fantastic, helpful,cheerful they go above an beyond,an truly make you feel welcome, the front office staff could really learn a thing or two from the above mentioned, thanks Lombok Raya Hotel for the incredible stay, it's centralized in the middle of Mataram everything you is within walking distance, except for the beach, Mataram Mall although a little outdated and rundown has everything a shopping mall needs in is only 150 meters away,

The safety box in my room is not working. They sent engineers to fix but it is still not working, they don't even make sure it is work or not. After a night, I contact the hotel again, they change another safety box to my room after they found out it can't fix. When they move the safety box, it is very dirty. The hotel staff is inefficient, the poor service cause inconvenience without saying sorry.

Amazing hotel and excellent service I Will be back to stay here.

Old Hotel. The room was big enough for me. But the property was old. The TV was poor. So old and no cable TV program.

This is an old hotel, but it has a huge green area. The room is spacious with balcony, has quite a variety of breakfast. If it's upgraded by changing the floor and renewing the bathroom, it would be much better.