London Bridge Resort

Excellent distance to restaurants, walkable to London bridge and down the channel. Restaurants were fun and food and drink were great. One night there was a main water issue and there was no water and kitchens closed so that was a bummer, but it’s not like you can’t walk to another place to get late night food and drink. Beds are standard, not the most comfortable but the size of the room and kitchenette was so nice to have! We never got room cleaning service, but the front desk Tara was very personable and helpful, the maintenance man 1/22 evening was helpful in troubleshooting opening a package for me and martini bar staff were great suggesting a beverage and appetizers. Overall, a great stay!

Did our wedding here and stayed for a couple nights. Suzanne was very helpful in setting up our venue and answering all our questions. The food during the wedding was incredible with great portion sizes. They did an expo that gave us the chance to meet different vendors for the wedding. All the vendors they recommended were great! And they all knew of each other. Havesu is a great place to have a wedding.

Great location overlooking the river and the London Bridge. Rooms were a little small for a suite, mainly the kitchen/dining/living area is typically larger. Food in the restaurant was pretty good and they had live entertainment which was nice. Staff was friendly and helpful

Start off Brennan at the front desk. He didn't help me, but he actually did. I had another guy check me in. He wasn't very personable. I was drawn to Brennan who was helping another couple next to me check in. Brennan had a great personality and explained everything to the couple. Which helped me out alot. Our room was perfect and very clean. Beds and pillows were so comfortable. Our room was quiet and peaceful. Had a kitchen with everything needed. This will be my go to spot when I return.

I stayed with my family at the London Bridge Resort in Havasu, and honestly, it was a huge letdown. We paid over $400 for one night, and for that price, I expected a peaceful, family-friendly experience. Instead, we got three pushy timeshare sales calls in 24 hours, and staff knocking on our door before checkout just to see if we’d left. To make matters worse, the guests next door were using loud profanities all night—including racial slurs—while my kids were in the room, and there were people shotgunning beers in the parking lot. When I called the front desk to address all this, the staff got an attitude with me. Bottom line: we won’t be coming back.”

Hubby and I stayed here for our anniversary. Great views, spacious and clean room. The staff was friendly every time we encountered them. We will definitely stay here again!

Apart from a few items in the room that need maintenance, very nice place. Drawbacks are hard to get hot water in morning, takes 10 mins to get just warm. The internet is slow and they have adult locks for content.

Martini Bay has a great happy hour...1/2 price appetizersfrom 4pm to 6pm... some of our favorite food. The rooms are nice because you have a kitchen and separate living room. Pick from 1 to 2 bedrooms. 3 swimming pools, jacuzzi, water activities and much more!

So my review is more as a patron visiting the amenities here! It was my first visit at Lake Havasu and I enjoyed my experience at London Bridge Resort so much I returned two nights in a row. After enjoying food and a sunset view at Lighthouse Lounge, I scooted over to London Resort Martini Bay for a beverage. Douglas the Security Supervisor was amazing and gave me many tips on what to enjoy while I'm there, including riding ferry to enjoy being in the water before I leave. Finally I ended at Kokomos. Very cool spot but I gotta admit I'm too old to stay up that late for fun to start Checked more things off the list the next day, including boat show, burgers on the bridge, chair, and pool at Nautical... And for those who haven't been to Oatman, I highly recommend it! I saw about 8 burrows - so sweet and cute - well worth the drive!

Man has this place gone down hill over the last few years. It's just one step above a motel 6 and that depends on the room. The customer service is...... well they wouldn't know what customer service was if it hit them in the face. It's insulting to pay top dollar and be treated like you're lucky to be there. We have stayed several times a summer for almost a decade now and at this point we will not be back. It's sad for a namesake like this to be run into the ground but how do you find employees that care when management doesn't seem to care. Cal... you're a joke. You were tagged on River whips by other lake goers about this before I posed this review. You know how to reach me and have not bothered. No one wants your lip service and your BS excuses. They want what they pay for and good customer service on top of that. If you actually had anything of value to say you'd call or email me directly.

The location here cannot be beat. The staff is very nice. The rooms are so so.... Our baby crawled around on the floor in the kitchen right after the unit was cleaned and right after we got here. He was filthy his from his knees to his toes and his hands disgusting. Ever since Covid hit the profit for hotels must have gone up exponentially. Covid is now contained. The prices have gone up 20 or 30%. The cleaning has gone down to nothing unless you pay for it which was a big bill for the hotels reaping all that cash. They barely replace towels on and on. Geez the word hotel used to mean a lot of things now it's just 4 walls and a key. Sad. Even if I have the money, I won't spend it on some hotels now ridiculous. Do better.

We visited on a weekend getaway with the grandkids to see the races at Havasu Speedway. We reserved the suite with 2 beds and 2 baths and kitchenette. We surprisingly had rooftop access and a nice upstairs patio that gave a beautiful view of the bridge. It was a beautiful sunrise on a crisp November morning. Very spacious accommodations for the 4 of us. The hotel was sold out, but we had both pools basically to ourselves and I had reserved early. The kids loved the heated pool and water slide. There was a lifeguard present at the water slide and a nice girl handing out towels and checking wristbands. We were out galavanting most of the weekend, so not much time was spent in the hotel. It was decorated nicely with holiday spirit in mind. The chariot in the lobby was gorgeous. Overall, it was a great stay for this family of 2 grandparents and 2 grandchildren.

Looks ok on the surface but worn, dirty and one of the worst exchanges ever had. Good location for walking about, but noisy outside when there. (Motorcycles, loud cars)

Awesome place And friendly staff and service.I am sad to see so much negativity regarding this beautiful place I used to be a visitor of Lake Havasu and decided to stay.This is the best place to stay in the entire city.To the owner of London Bridge Resort, please ignore the negativity being posted about your place.You guys made me feel welcomed when I first got to Havasu 18 years ago.I rate you a five out of 5.

So far so good! Checking in was excellent with older gentleman who is part time here/teacher. He helped me with room and had a lovely conversation. We wanted to be away from all partying & near stairs which he assisted us on. Main entrance has a horse buggy - need to inquire about that later. Store workers were very pleasant & super friendly. We stayed 8 nights last week of Sept to first week of October- originally booked for 7 but extended. Let me start by saying it exceeded our expectations with the room - service by all staff - pool area & bar- and the Martini Bar! Just spectacular view of the lake, London Bridge amongst other activities at resort. We booked this to solely get away and relax! So I must say it let us do just that! Some constructive criticism..... They need ..... 1. to get a SPA for massage that has availability (I called 2x never heard back and we always get massages on our vacations) disappointed 2. a nail Salon for resort would bring in money as NONE in area had availability- would earn resort lots of income 3. a good coffee shop or breakfast spot at resort as we ordered Starbucks Uber Eats delivery daily as one there is not good. Also one more recommendation..possibly allowing some rooms to be pet friendly as I saw alot but most snuck them in. We have a service animal so we're covered but it would really give the hotel and owners reassurance & deposits for damages. Just my advice on improving the ambience as guests. I sadly even saw someone leave their dog in truck - 100 degree weather- praying his AC was on. Back to resort - room was 1 bedroom with balcony on 3rd floor and had all amenities we needed. AC was a bit finicky as one min we are freezing but lower it and heat came on so we choose to freeze. With it being 100 plus outside its best! . Slide at pool was fun - even for adults. We had lots of folks from public pool come up often but then asked to leave which to be fair is fair.... Considering when we pay for the resort it is a luxury we've paid for. They offer a public pool which I think is great but was always busy busy so having our own was nice. Food and drinks at the Martini bar was excellent Other restaurants around resort were great too. The walks along the lake were exceptional for us as we needed that downtime with beauty. Highly recommend this resort and cannot wait to return.

London bridge. Love that we got out there for Saint Pats, to be able to see the entire bridge with green lights. Interesting history about the founder of Lake Havasu and the vision that he had to bring the bridge to Havasu City. We really enjoyed the location, our rooms and the entire accommodations are great. Tracy and Taylor was the best at purple martini, hard working and made great drinks and conversation. Millisa in the gift shop. Liz, Danita, Taylor, Lisa, Terra kari, Julie, Linda, Tonya and Tracy, the entire house cleaning crew, loved them! I WOULD RECOMMEND

We have been timeshare holders and Gold Club Members for about 30 years. Keep in mind that with as many people that come to that property all year long, it is quite a chore to keep it as clean as they do. I say this because some of the people that pass through there with their kids, and some of the college students are very nasty in their personal hygiene and just plain don't care about what they do while in a public place; nasty!! Our room is always very clean; thank you cleaning staff. The front desk is always very efficient and courteous; again, thank you. The restaurant and bar staff are spot on; thank you too. The entire staff from when we arrive to when we leave make us feel like family. Thank you, management, at the London Bridge Resort!!!

Electric Vehicle owners beware. They recently installed a BLINK charging station, level 2, but the charging cost is unbelievably high. I tried charging my vehicle three consecutive times, and it showed charging at less than 1 kw/hr but every time I plugged in, I was charged $2.50. I called BLINK to find a solution, and the customer service told me that London Bridge Resort management set the occupancy fee for the station at $10 every 15 minutes. This is straight theft! I asked the front desk about the issue, and they told me they have no information about the cost. Do not charge here, the station is set to drain your wallet only!!!

We took a quick road trip from San Diego and found this resort online in whatever I see a "Three Star Hotel" I get pretty nervous. Lol. I can safely say that this was a quality three star experience for us. The resort itself felt a little outdated in regards to presentation, but our experience was a good one. We rented a two room suite and upon arrival it was clean, ready to go, and the staff at the front counter was helpful from the moment we arrived. Sometimes there are issues reserving things online but that was not the case. One thing I absolutely loved about this resort was the vibe outside, which is right next to the lake. The sunset was gorgeous as you can see from the picture I posted. There was plenty of food options at and around the resort, and there was even a cool, little coffee shop within 100 yards. We brought our kids, so the pool and waterslide went over well, and we even rented a pontoon boat for a few hours on the lake. The only negative thing I have to say is I wish we were able to stay longer. My wife and I both said we would like to come back. I'm guessing around spring break, this will be the last place we want to be, lol, but I'm sure we will be back.

ABSOLUTELY HORRIBLE EXPERIENCE ON HOTEL SIDE! We were on our honeymoon and They double charged us on our room when we first got there (over $1500) and told us there was nothing they could do and it would take 5-7 business days for those funds to come back. ON OUR FIRST DAY. So with most of our funds tied up with them from the start, our trip was pretty much over before it started. Trying to figure out not only how we were going to manage to enjoy our HONEYMOON, but now had to budget how we were going to afford gas and food to get home. The staff was completely useless in the matter with little sympathy. We will not be going back!

DEFINITELY ZERO Star for this one as it does not deserve even 1 star, it has to be closed down ASAP so that they can DEEPLY CLEAN each room and replaced all upholstery so that healthy people who were enticed by their luring SALES MARKETING may not get sick through out their stay. Mohave Department of Public Healthy MUST ACT on this ASAP. To the Management of London Bridge Resort & to the Mojave County Health Department I asked Robert (the Frontdesk duty) politely to help us, he tried asking the SECURITY to accompany me to check all 5 rooms of the same configurations but the SECURITY has witnessed how dirty the Air Intake Filter is and the couches. Then Robert asked him to show me 2 rooms having 1 bedroom each on the 2nd floor, and all of them are also dirty and I am having a hard time to breath because of this dirty Air Intake. Since I cannot move to any other rooms because it has the same issue, I asked Robert politely to move us to a nearby hotel so that we can rest. Robert refused to help us, here is what he said - "All I can do is CANCEL your RESERVATION, you will need to call other hotels and move there... or I am calling the POLICE!" Instead of helping us, he has threatened us with verbal EVICTION, I have a son and my husband was so tired driving us from California to Arizona to celebrate his birthday over at London Bridge Resort, because this is our 3rd time to book in this resort over the course of 23 years, it was not as dirty as it was our first visit. How can I book to another hotel when my funds are held up by London Bridge Resort over $1,180? I am staying here until London Bridge Resort resolved this issue. My husband & I were going to attend the presentation tomorrow, but I have already lost my desire to even spend that 90 minutes finding out what London Bridge Resort can offer. All I wish for the management to do is move us to a cleaner room, and if London Bridge Resort do not have that clean with safe air quality room, then they should at least called and book us to a nearby hotel for the night, so that we do not need to keep inhaling this dirty air quality, but we are instead being evicted by Robert, and he said he will call the Police to get us out of here. I will post this in YELP and all the social media, because this is not an ACCOMODATING HOSPITABLE act. I pray that the Management of LONDON BRIDGE RESORT will stop MARKETING this RESORT until all ROOMS are SAFE for people to breath the room a For your information I am so disappointed!!! UPDATE: the Front desk called the POLICE on us to force us to leave, of course we cooperated, we packed and I was at the lobby demanding the front desk to refund me the $1,180+ because they cannot keep my money when they are kicking us out. They refunded and we were like homeless around 3am in the morning, thankful to GOD that we were able to find a place to stay with ChoiceHotels.com, where the air I breathe in is way better than that expensively priced suite that is so dusty with super old couch with stains and thick dust in it. Just look at the photos I captured right about the kitchen, who will have the desire to cook in that mini kitchen when you know these dust could fall into your food? I spoke to the police name Officer Marshall and she gave me her phone# and the Police Report number, because I pointed to them the thickened dust on that AIR intake right above the small kitchen which was aggravating my breathing system. First, I will contact the Mojave County Health Department, then I will get some legal help on this so that nobody else maybe deceived and health be at risk in staying at London Bridge Resort. They must close down until they follow health and safety protocols, train their staff on what to do during emergencies such as what we had past midnight to 3am in the morning that when they cannot deliver what they said in their promise disclosed at their website, that they will just call the POLICE and EVICT us out at around 3AM!!! To those of you who bought TIMESHARE recently, you have the RIGHT to REVOKE what you purchase if London Bridge Resort did not deliver what they have promised. I am still waiting for all my refunds! This does not end here! Brett Porter

This'll be a bit wordy, but it all needs to be said. We've been owners for about 5 years now and this has got to be the worst week we've ever experienced. First my husband calls the day before we are to arrive and they say they don't have our reservation! We've had this booked for 6 months. They say they had some computer glitch in April and don't have any ones reservation. WTH?! They never sent an email to owners stating this so we'd have shown up and not had a room had he not called. Thankfully they had a room to give us and we arrived. Two days into the trip we came back to our room after dinner to find our room partially flooded from a kid stuffing toys down the toilet above our room. More then just the items in the picture were damaged and tossed because it was black water. The staff was kind and offered to help us move rooms at 10:30p but we said we'd just like to take care of it as it was late and we were tired. They only had two rooms available, a regular one bedroom (we were in a deluxe that flooded) or a two bedroom. We gratefully took the two bedroom. They offered us a credit for the damaged items. Next evening our boat and drive get hit in the docks and a chunk of paint is taken outta our boat. We ask the staff if they have cameras. They not only don't have cameras anywhere on the docks they don't even have them at Kokomos and security is no where to be seen! Next evening after that my husband goes down to check on the boat because the homeless use the docks and the boats as their personal hotel and sleep on them. He goes down to find a drunk man who works at Havasu Landing as a security guard drunk off his butt in a boat that is not his, untied and drifting. He wakes the fool up and the drunk guy starts screaming TRAVIS at the top of his lungs. More happened but you get the gist of it. No security presence the 5 days we've been here. Why do our annual dues keep going up but the staff and quality keep getting lower? Bottom line, I'm ready to sell.

Hotel location is great. Rooms are dated. Martini bar restaurant was good. But the non stop loud and vulgar DJ, rap music and dance music till well after midnight from the hotel's Kokomo beach bar was ridiculous! Our room rattled from the load bass music and the vulgar language from the DJ and Rap music is heard clearly from your room and our room was on the opposite end of the Kokomo bar. If you are looking for a spring break type atmosphere then this is your place. Not a place to take your family for relaxing fun. I won't return.

the only thing it has going is location. Martini bar n grill is good and pricedwell, but Kokamo not that great, kids in what is a adult area...not good. room is dated but that would be okay if I chould sit on the couch without a towel to protect me from the filthy stains. The pools should be drained and refilled on weekends but they wait till Monday. To say the less I swam and cooled off in the lake. However, the staff is excellent! You ask and it happens. From the front desk to the maid and servers.

I understand why this hotel is empty. First timers and last timers. Extremely outdated dirty rooms, very small pools, overpriced drinks. The music was blaring till 2am on a Monday night right below our room to the point where the windows are rattling. We were not told about this and had no idea they had a DJ and did any of this. That should definitely be disclosed upon check in to give guests a chance to continue check in or go somewhere else if they don't want the noise. I was not given that choice. If you have small children, DO NOT STAY HERE. I asked front desk and they said it should have been disclosed and it's on the waiver we signed. Well it wasn't. They had us move to a different room away from the noise at midnight which was a huge inconvenience packing everything up and moving. She kept saying "atleast we had a room for you, we are normally soooo booked and you'd be stuck without a room." Horrible attitude and horrible way to go about it. We will never be back.

So we signed up for a timeshare appointment a year ago and we are back. I have to say this has been a lot of fun!!!! Yes everything is dated . But lots of pools, entertainment and the Martini bar/restaurant is the bomb!! I actually would have got a timeshare here, but already retired and have another Service here is great: they need to update a lot of things ( paint and new carpet can't fix everything) Tim Hope the entertainment on wed night needs to be the wed, Thursday, Friday and sat night entertainment!!! ( he gets it and got the crowd going ) Parked our boat outside for 3 nights no issues : the gates to dock Ned repair but security is all over watching your gear !!

Just checked in for 1 day with my 3 kids! Hate that you check in so late only for the pool slide to close at 5!! Only here for one day, really sucked for the kids!

A nice hotel with great views of the river. Martini Bay offers nice appetizers and cocktails. There are a few pools with plenty of chairs. Overall it was a great place to stay to enjoy the weather, cocktails, food, and the views of the river with plenty of boats going by. Unfortunately it is not an easy place to get to with a drive from Las Vegas or a longer drive from Phoenix so make sure you stay awhile to enjoy!

We checked in January 12, 2024. Weekend goal was to relax and have a "mini honeymoon ". We recently were married (12/31/23). Property was still decorated for the holidays season. Absolutely beautiful! Everything seemed amazing. Room/suite was spacious and had everything we needed. Time to go to bed.... This is where the horror comes. Dead bugs (look like bed bugs) throughout the linens. Pulled back bedding only to find dirty and stained mattress cover. Behind headboard was a thick layer of dust! We immediately went to front desk where they offered us a new room. Packed all our belongings (feeling freaked out). Went to check out "new" room only to find the same situation. Dead bodies of tiny bugs (possible bed bugs) throughout the bed. We used the large garbage bags provided by hotel to put our things in and immediately drove home! My husband had been up for over 26 hours by the time we got home! Not safe to drive like that! We thought about staying at another nearby hotel but we didn't want to infest any other place and we seriously just wanted to get home and shower and start disinfecting everything we had taken for our "weekend getaway ". We waited a few days to see if Management would reach out but they didn't. My husband called only to be sent to a voicemail. He left a message. No contact returned. He then went on website and sent an email to corporate. Today is 1/23/24 and we have not heard from anyone. Money, time and effort wasted. Not to mention we still have belongings bagged up (items that we can fit into washer/dryer). Such a shame. We were so excited to get away and to relax.

We stayed here last week, Monday- Friday. On their own website, they offered a -Stay 3 Nights, 4th Night Free- deal. And it was worth every penny! We booked a bridge view room. Although the weather was toasty, the A/C in the buildings & room didn't disappoint. Every space in our one bedroom reservation was spacious. Adequate space in the living room, dining room, bathroom, and bedroom. The kitchen came in handy- no oven, mind you. But, a nifty toaster oven, microwave, coffee pot, full sized fridge/ freezer... pots/ pans/ cook ware... We utilized it! There's a Safeway grocery store 2 blocks away! There are 2 propane grills on site (although we didn't use them- you can pick up barbecue utensils from the front desk). We even put the $10 off coupon for Martini on the Bay restaurant (can be used for food & alcohol beverages). We did use the upper pool & the water was warm. So, don't expect it to be freezing cold on a hot day. But, the only thing that we didn't like is the fact the towel shack is located below where the water slide & jacuzzi is. We were already soaking wet & it was slippery enough & hot enough surface to walk downhill to the towel shack.. let alone they hold your room key til you return the pool towels. So, we decided to drop all the way into the building & towards our room. Perhaps a sign should be POSTED at the UPPER POOL to notify guests where the towel shack is. (This is why I docked a star from the review- because it is an inconvenience). Other than that- I would definitely stay here again. Staff was super friendly, the views of the bridge & channel, & location is amazing.

Stayed a week here in July, rooms were decent, they put a new couch in our room while we were staying... carpets could have used a very very good vacuuming. A/C kept turning off mid day during the 118 degree week.. Unfortunately rented a boat slip here for 4 nights... docks are falling apart (daughter almost fell through) loose boards everywhere.. no tie down cleats on some slips. One dock got taped off while we were there. Told the staff about the loose boards and the spot where my daughter almost went down, they asked if she was okay and that they would just let security know.. Rented a dock a few years ago here for half the price, now it's $50 a night for deteriorating docks.. Miss the days when businesses such as this place took pride in their amenities.

Good service great view a good day for the ball game. You can't beat the view good bar food.

My husband and I went to have a Bloody Mary before we headed out to the lake for the day. Tito's vodka, small (not tall so not so much mix), and asked for a double. Now, given the fact that it was a small, a double, and Tito's was the only vodka they had so we didn't call the vodka, imagine our surprise when we were charged $25 per Bloody Mary. $50 for two small, double Bloody Mary's. And suffice it to say, we expected that we would at least feel the alcohol but neither one of us felt any effect of the drink when we were done with it. Are you kidding me, Kokomo's?? Are you watering down your alcohol? Are you overcharging for your drinks? We're in our 50s, can handle ourselves around alcohol, and it was early morning so it's not like we were rip roarin' drunk and making a scene. Shame on you, Kokomo's!! You've lost our patronage forever!!

London bridge was an awesome place to stay. Excellent customer service very clean and they also have a small kitchenette to save a little money and cook a few meals. Stephen is the main manager of the bar and special events. I had a 9th Annual Beach Blanket Bingo Birthday Bash party at the Kokomo's Pool. Marcy the lead Bartender (mgr.) was an excellent bartender and host, I can't say enough about the whole Hotel, restaurant, bartender and especially Stephen providing such a wonderful service for myself, family and friends. I had over 50 people attend my party at the Kokomo's Pool and not one said anything negative about the event. Highly recommend if you want to have a party, family reunion etc to use the London Bridge Resort for your special occasion. TOP NOTCH!!!

We have always wanted to stay at this hotel for years. Never again after two nights stay. Was charged twice for our room.On the time of check out I swiped my debit card, the desk woman said there must have been a " glitch" and to swipe the card again. Our debit card was charged twice and that resulted in two non sufficient fund charges. When we got home and checked our online banking we saw what had happened and immediately called the hotel. And was told the charge would stay on until it cleared the bank 5 to 7 business days!!! I asked to speak to supervisor. Supervisor was not put on the phone. The woman I spoke with came back on the phone and said your $ 458.72 has been reversed. No apology and no compensation of paying for the double fee of the non sufficient bank charges because of THEIR mistake. Nothing for the inconvenience we had to put up with. We will never book with this hotel again.

We stay here about 3 or 4 times per year for a week. We really like it. Front desk staff is beyond helpful and very friendly. We love Margaret. We never have problems booking a boat slip and they're very reasonable. We tried the Breakfast that they offer for a fee at the cafe. We didn't care for it. We've had problems with AC in a room. However, they were fast at fixing it. It's a perfect location and if you can get a two bedroom with a bridge view...it'll be awesome.

Dated and tired. Bar music way too loud if near your room, the beat rocks the walls and shakes the dishes. Parking an issue if lodge having special event. Came for Interval Intl."bonus" stay. Staff tries and very friendly- 4 star. Hot tub warm not hot, pools cold water. Very scenic location near the London bridge. Toilet leeks after reporting. Very slow WiFi. $27 per person for below average breakfast package for the week. Needless to say we will not be back. We are not needy divas and travel worldwide with Interval having seen all qualities of property and this one failed to make the average grade. Special thanks to Breakfast room host Paula and Concierge Angel. Monday's Magic show by Jim Bodine (RSVP a must) is only hour long but well worth your time and money. Small group, no more than 75, so you will see it all up close and real. One of our weeks highlights.

I was a sucker and a bought a time share here . It has been a horrible experience for me. They charge a lot of for maintenance and they have horrible rules in place so you lose your vacation . DO NOT BUY A TIMESHARE HERE

We stayed here in April, and it was a very weird visit! This is an older, rundown condo/resort. While I appreciated having a kitchenette in the unit, I did not appreciate the phone calls every day from their condo sales staff, pressuring us to come to a sales meeting. The first "No, thank you." should have been enough. As far as resting, forget about it! Other guests were running drunkenly up and down the halls, yelling for their friends. One group actually tried getting into our bedroom through a door that leads out to the hallway! It was very scary! When we reported these issues to the front desk when we checked out, they didn't seem to care. We attempted to go to their restaurant, Martini Bay, but my multiple messages left on their voicemail for reservations were never returned. When we finally just walked down to dine, we were ignored at the hosting stand for at least 5 minutes. We just turned around and left. This entire property is unprofessional and could use some good management.

We had a sisters getaway wknd to Lake Havasu! I've stayed there before & didn't know what to expect after the pandemic. We arrived and checked in the staff was so genuinely happy to see guests, they made us feel like we were very valued guests & that was the general feeling we got the whole time we were there. Everyone was so kind in all the establishments we visited & happiness was in the air! The resort is wonderful, they have different establishments on the property, if you don't want to leave you really don't have to, it's a lovely property & I always feel safe there, the pool area is wonderful too, with Kokomo bar & adult size games! We had a blast & will be returning when it cools down.

This may be the best place to stay in Lake Havasu City! The location is prime for anyone wanting to do the tourist thing... it's right next to the bridge, the little village, tons of restaurants and shopping areas, watersports rentals, a golf course, a couple of parks, and it's right on the water of the Channel. Great views and great location. The amenities at this hotel are plentiful, and even though some of the things were closed down due to COVID (waterslides, etc.), there were still plenty of things to do. The pool was open (and it was nice and warm!), as was the Martini Bay Bar & Grill (a lovely restaurant with great service and great food). We were there over the Christmas week and the hotel and grounds were delightfully decorated in holiday style, which helped with good vibes. The rooms we had were well appointed, updated, comfortable and had all of the kitchen items we needed to cook most of our own meals... almost felt like we were home! The oversized jacuzzi tub was a very welcome surprise and got a lot of use after our active days around and on Lake Havasu. If I had to mention anything that wasn't good, I would say that the light fixtures in the kitchen and living room could be dusted, there was quite a bit of dust buildup on them. But other than that, no complaints! The staff was pleasant and went above and beyond to make our stay top notch. Front desk staff was quick to answer the phone and the few times over the week that we needed something, the response was immediate. Internet service was strong and reliable, which was important, since we also had work to do while we were there. We were able to rent bikes from the front desk at a very reasonable rate (just $20 for 2 hours) and if the weather had been nicer, we would have also rented paddleboards. I would highly recommend this property to anyone staying in Lake Havasu City, but especially those traveling with children. Much more than a hotel... it's like a home away from home.

Very nice and excellent service for a super buy weekend. Rooms were ready and clean. Staff very willing and helpful. Recommend wholeheartedly!

Off the bat, negative 100 stars. It's 9:45pm as I'm writing this review. I cannot stress how disappointed, at the same time, frightened, confused and fucking pissed off at this place. This place was doing so well up to right now. We come back to our hotel room, happy as can be, me and MY PREGNANT GF ON HER FUCKING BIRTHDAY, find out that our hotel room is WIDE THE FUCK OPEN. Obviously we're shocked and confused, we go in to see if anything is missing, or if anyone is still inside our room. Quick check up, and no ones here. We go downstairs and talk to the front desk receptionist. Now I'm not one to go off yelling at somehow who didn't do anything to deserve to get yelled at, but it's about principality at this point. Apparently their was an error with the locks or something, and that they sent up house keeping to the studio rooms (which was one we were staying in) and were checking something about a "glitch" Supposedly housing is suppose to knock on the door, if no one is answering, leave. How and why the fuck is this house keeper opening our door, and then leaving it the fuck open? Like I don't understand. Mind you, we just get back from celebrating my gfs bday at dinner Javelina. Let me give y'all some time frames. We left around 4:30pm-5pm bc we had a boat tour to go to; following, we went to dinner, and came back at 9:30ish pm to this dumb ass unprofessional ass, I'm sorry we can't check cameras bc chief of security has been gone for 2-3 weeks assholes. They said they were checking glitches at 7pm. So my hotel room was open for a whole ass 2 and a half hours. Like my god, who the fuck would leave their front door open at home right ? Now it's to the point where, yeah we don't know if someone came in, set up cameras or whatever. Maybe I'm paranoid, but bro I paid for fucking safety, not some half assed bullshit. 500 bucks for what? Some shit people can walk in to? Let me just stay at a motel next time, as least then, I'll know it's shady, and not lie about having such great reputation and or service. Overall, would NEVER RECOMMEND coming here ever; or unless they fix this damn problem with staff, like professional please. Fire whoever it was and regulate what the fuck happens, please. For a company making an incredible amount of money based off tourism, you guys sure do like fucking up hard. incompetency. *edit: I am by no means attacking people that had nothing involved, as you can tell this is a pretty serious situation. *2nd edit: just got off with front desk. They said , house keeping never even went to my room. They also said, head of security, all of sudden checked the cameras and said no one came into our room. Crazy how he was gone for 2-3 weeks but now he can check it. As far as it goes, I'm 100000% confident I didn't leave my door open. As long as no one came in, as they said, no harm no foul, but this is still getting a one star for 1. coincidence we can check the camera now even though head of security was out right? We're they just going to let it go? 2. Assuming we left the door open? How? We aren't stupid enough to leave our door open. We leave stuff in front of our door while we're sleeping to make sure no one can go in. I appreciate you giving me peace of mind letting me no one went into the room, that's the plus I guess.

Stayed here for a week with my partner just to hibernate from the life during the holidays. There are great views, lovely employees, accommodating, awesome pool, many food choices nearby, the fitness center was open upon reservation, enough parking spaces, and more! As for the rooms, I wasn't thrilled about the lighting - just a few lamps in the living area and bedrooms that didn't do much and were warm. This made us very lazy lil bears everyday. I didn't get much art done like I wanted. Lol There are some 2-bedrooms with rooftop access. We switched to one because of a bug issue in the first room. The room was exactly the same except it had a spiral staircase to the roof. A nice little setup of lounge chairs and a table. And of course, lake view! Overall, this resort is just nostalgic. Not sure what they could do to upgrade it because it seems like it has older wiring through the walls for lighting, and the structure you can tell isn't as new. But compared to a hotel we tried in San Francisco that had a shared wash room for the WHOLE floor (that's how old it was), London Bridge is top notch!

I feel like we were roped off and taken advantage of. We booked 4 nights here for $1367 plus $143 in taxes and another $120 in resort fee for a total of $ 1631. When we got there, they charged us $2,020 saying that the $1631 didn't include the resort fee. We showed them what expidea sent us after we booked the hotel and they would not honor it. We had to pay an additional $400 in, I guess resort fee. Their hotel is outdated and the bathroom door won't lock, and the pocket doors didn't work for the bedroom. Room service was non existent. over $400 resort fee and no room service. There is a button in your room that you can push for room service, but they never came. There is nothing spectacular about this hotel. We had a view of their very noisy parking lot. Every night there where people hanging out in the parking lot all hours of the night. You could hear the road noise. The Wi-Fi wasn't the best. We had to keep re connecting to it. Their pools are ok, but with it so hot, it would be nice for some shad areas. The only area that has seating under a canopy is open to the general public and in the bar area so not so nice for families with kids.

My family stayed 3 nights in June 2022 in a "suite" with a king size bed and a fold out you aren't allowed to use. The total cost was $1187.45 so roughly $400 a night. Although my family did have a good time I feel for the price point they missed the mark. There is no room service due to covid and there were some supplies and things missing that would have made the stay more comfortable. There was a cockroach in our room that was probably the biggest I have ever seen. Additionally they called us our last night and tried to sign us up for a time share presentation which was a little off putting. It is convenient to be so close to the bridge as you can walk to boat rentals, shopping, & restaurants.

This is actually 3.5 stars. PROS: This hotel is well-situated, close to the London Bridge (thus the name). You encounter a gorgeous, golden, over the top English carriage and you see a beautiful wood carving over the reception desk. White sculptures of Roman antiquity-like masks decorate the walls. It is quite cool. Along with your room cards you will receive a coupon for a free flat bread in their restaurant, and a token for your entry to the breakfast buffet. You will also get a neon green bracelet to show you are authorized to access the pool. (You will need your room key, too). Our suite was on the 2nd floor. Taking the elevator is not a waste of time as you can see the London Bridge and the pool...a very lovely view. The room was clean and classy! It was one of their renovated rooms. I loved the dark paneling, and the tasteful and elegant art on the wall. There was a great big clock that made you feel that you were in an old London quarter. The sofa was super comfortable. There were 2 large televisions, also new. There was a table, and a fully stocked kitchen! Not only a fine electric stove, but all of the utensils, pots, pans, mixing bowls, plates, silverware, and whatever else you might need to get some grub on! The refrigerator is nice and clean. There were cleaning supplies, a dish washer, and a hideaway trash can. There was a sample box of organic citrus energy drinks for us to try. (Maybe not always there!) In the bathroom, there was a pretty spa vibe. A simple tub and shower, but again, all was clean. They had a Kohler toilet. Jack and Jill doors (one was a hip "pocket" door) so you can access the bathroom from more than one angle. The bed was firm! It was a little bit small, but very serviceable with nice linens. A nice ceiling fan kept the room cool along with the air conditioning. The carpet was cozy. The closets are well-designed, not like the normal hotel closet. Makes you feel like you are at home. Lighting is excellent, with lots of nice lamps. Important for me since I like to read! Also, good outlets so you can plug in all of your electronics. Our suite faced the parking lot, but it had good light, with lovely shutters, and it truly still felt like we had a good view, believe it or not. And you could see the mountains. Our room was quiet, and we slept well. The pool is straightforward but fun. If you go early, and are not there during Spring Break, you might even have it to yourself. The gift shop is quirky, but you should find whatever you need on the fly in here. The lady who runs the gift shop is a doll. So sweet and welcoming. So are most of the staff. CONS: I did not like that the guy at the check-in seemed stiff, fake, and humorless. He did not seem to like his job. I think he was too perfunctory in greeting folks who drove hours to be there and are just starting their vacation. Our first time to Lake Havasu! Lighten up, man! You're bringing the whole place down! Another time, we were taking pictures of the wood carving behind the check-in desk. We kept hoping to engage the customer service agent's attention, and we gently asked OUT LOUD over and over, "Wow, I wonder what the origin of that carving is??" Crickets. NO ONE BUT US AND THE LADY WAS THERE. She could certainly hear us, but offered nothing, not even, "Isn't it beautiful? I will try to find out!" The other woman who was sometimes at the check-in counter was also part of the "Unhappy and Unsmiling" Club! Must be that management wants to put their least friendly employees at the front desk! Or maybe it is hard to find someone who will staff the front desk, LOL. I REALLY did not like that the paperwork I signed to check into my room said that people with "Debit cards" would have to be charged $50 for a deposit. It DID NOT SAY "Credit cards." Yet, the humorless man insisted that my CREDIT CARD (not my debit card) had to be charged $50. That did not make sense. The paperwork should reflect the reality. Also, this fact does not appear on sites about the resort. And why do it at all? We were paying $319 for one night for our suite. Don't nickel and dime us! It put a bad taste in my mouth upon arriving which then the resort had to overcome. No one, and I mean, NO ONE, offered to help us with our luggage, or told us about the carts that were available. No one showed us how to find our room. Front desk humorless guy just said it was "over there." Our bathroom sink had a sloooow drain, and there were no cleaning supplies. The soap they gave was tiny, not enough for two people. Why? There was NO parking when we arrived, NO valet, and again, NO help. Kind of a bummer when you arrive after a long trip and just want to park and go to your room. Bill under the door first thing in the morning when we were leaving is tacky motel stuff. My gosh, no 4-star hotel I've ever stayed in shoves the bill under your door before you leave.

We stayed here during the covid-19 season, and on a weeknight. Our rate was reasonable, and they didn't charge us resort fee after we told them that no other resorts are charging resort fees now. None of the amenities are available, so it was basically a hotel room that we got. We had a queen size 1 bedroom room, with a view of the London Bridge. Our room had a large space for kitchen, dining area, and a living room w/ sofa, tv, etc. The bedroom was separate w/ its own door, and had its own tv too. We really enjoyed our view of the bridge, that was a bonus. They were kind to bring us a large bag of ice, since we didn't have a bag in our room and couldn't locate any ice machines that seemed to work. Ice machine is only on 1st or 3rd floor. It's a bummer we didn't get to enjoy the large pool since it's not safe (per governor stay at home rules), so that was a drawback. We were able to order food to dine inside our room, by calling a local restaurant. We also did some boating in Lake Havasu with one of the rental boat companies, after calling the for rates. Good thing boating was allowed! That's a fun activity to do.

3 stars let me explain only because it so needs an update badly!! The staff here is awesome! Even the other guests are nice to talk to but dang you could trip down the stairs they in such horrible shape and there are red ants everywhere but again I'd come back because dang you can't bet the super nice front desk people nor the bartenders in Kokomo bar. I'm trying Martini Bay tonight so update to come

Checked in April 15-17..was told the room I booked through Expedia will be loud, cuz the my room is under the bar with loud music, so they suggested to change the room if I have kids with me, so I did was told that room will be less cuz they will be doing the changes on their end. I was surprised how much they charged me it's more than what I was told and I even have the confirmed email how much should I be charged. It has been 3 weeks and called so many times to address the issue why I was charged that much. It's always the front desk getting my messages they even gave the email of the person to contact in regards to this matter. Again until now and counting I have not received email or call from them. So I said maybe the business owner will read this and able to resolve this issue. Don't get me wrong my family had fun and my kids love the pool. Hoping to come back, but if they don't give me an explanation why I was charged that much, Definitely will not recommend this place it's because how customers service is sucks when it comes this kind of issues. Maybe Mr. Cal S, is reading this and will look into Allen resolved the issue.

My bad for not realizing that when I booked this trip months ago that it was Memorial Day weekend. We were headed from California to spend 2 weeks in Sedona, I looked at the map and saw that Lake Havasu should be a good spot to stop for one night. Plus I wanted to see the London Bridge and what better place to stay than the London Bridge Resort?! After being on the road all day long we arrived after 4pm to find that our room was not ready yet, not a huge deal, we had been waiting until we arrived to eat (just road snacks for lunch) so we went and had dinner with hopes of the room being ready when we came back. NOPE, it wasn't ready until after 5:30pm. I booked a 1 bedroom bridgeview room and I don't know if I missed this note somewhere in the booking, but the gal at the counter asked if someone had let me know that this would would be really loud until around 2am because it was directly above the bar/club. There were no other options so it was what it was... we would deal with it. I was tired from driving all day and just wanted to relax. We chose to just hang out in our room and prepare for the rest of the drive the next day, plus we overheard security in the lobby talking about how they had already had to break up fights and I just must be too old for that kind of excitement. The lobby was a bit dated and did have an older smell, but whatever. The room was spacious and did have a great view of the bridge. However she was not lying when she said it would be noisy until 2pm. We not only had the club music outside our window but also the sound of the hotel guests in the hallway. I know the resort can't control the actions of the guests, but the way the room was positioned the bed was right against the hallway. People hooping and hollering all through the night. Also was woken up by the LOUD radio from the maintenance person in the hallway at 3am... I heard there were guests complaining of smells in their room. I was in a rush to get everyone up and ready then next morning and was in even more of a hurry when I saw the cockroach running behind the toaster in the kitchen. If it was 20 years ago I would probably return to Lake Havasu and maybe even stay at this same "resort", but at this point in my life I have to say, Been There, Done that, NEVER again.

worst experience of my lifeWorst experience in my life spent thousands of dollars on a room that everything was broke they wouldn't let me have another room had to be in the room with the maintenance man half the day my room was broke into security covered it up and was totally rude to me and told me it didn't happen they lied about everything rude about everything from the unprofessional about everything rooms are garbage and security is a joke ruin my whole New Year's weekend being there had to guard mu own property from them refuse to do a report about my room being broke into my life was in danger being there the whole time

Loved this resort.! Rented a boat had a boat rental and dock. They had two amazing pools and water slides. Every summer my family comes here a few times you can't beat the view and location. Highly recommend very family friendly even for our 10 months old. Kitchen is full and nice for making breakfast. It would be nice if they had breakfast but for the affordable price and full kitchen they make it possible to make breakfast. Book it you won't regret it!!

Unbelievable, the last thing you want after driving 5 hours to vacation is attitude from the front desk that is suppose to greet you as their guests/customers. We arrived 2 hours early and asked for early check-in. All their systems were down for 3 days, so they were not able to do early check-in. Fair enough, the email reservation stated check-in was at 4 pm anyway. 4 pm came and went and still no room. We asked for a status update since it was now 4:20 and we just wanted to settle in from the long trip with the kids. Marisa offered us 2 free drinks for our troubles and we were like, yeah sounds good. When she was calling the restaurant to order our drinks, Amy comes along and for some reason says "why are you comping them, the room is ready?" It was as if Amy went out of her way to make sure the free drinks never happened. Marisa then says never mind, because the room is now ready. I asked her, well what about the the drinks you offered? She than bluntly says with an attitude, "do you want your drinks or do you want your room?" Like wow, who does that? There is one thing not to enjoy your job, be it frustrated your systems are down for 3 days or having to deal with customers, but another to be down right mean spirited and lacking customer service toward the people who ultimately help pay your paychecks. Recommendation to Management, give your staff a refresher on the importance of customer service. They are young and lack experience and empathy. People from all over travel to come to your resort and a lot of planning and money is spent doing it. The last thing they want is buyers remorse and the bitter taste that is left while they are vacationing. A first impression makes a lasting impression. Edit1-Changing review from 1 star to 3. Although we were locked out of our room when we still had 2 nights left, to be fair the rest of the staff were very friendly and the food and drinks at the local Martini restaurant was amazing; especially during happy hour prices. The resort had quite a bit of amenities as well, and overall our stay has been pleasant. Unfortunately, it only takes a few bad apples to ruin the overall experience. Stay tuned!

London Bridge was originally located in London but was dismantled and placed in Arizona. It is still in Arizona and is a beautiful bridge. From our balcony we were able to see the London Bridge. This resort is so charming with lots of space, a kitchen, and living room. From the living room you can climb stairs that take you to a roof balcony where there are chairs. Here you can enjoy the gorgeous views of London Bridge and the swimming pool. Lord help me to not miss a special opportunity. To say yes to my children, especially when I'm feeling lazy or I just want to relax. Mamas I almost missed out. I almost said no. You see at London Bridge Resort they had a waterslide and I was relaxing in the hot tub. My older two children kept asking me to go down the slide with them. I kept saying no. Then I finally decided to go. I had so much fun. I was screaming and laughing as I was going down the slide. I went down the slide not once but ten times with my two older children. They said I was the coolest mom, that they loved seeing me have such a great time, and that this was the highlight of their trip. Can you believe I almost missed it?

Couldn't imagine a better vacation! Staff was super friendly and attentive! Room was awesome we had the 2BR Suite with 2 bathrooms and kitchenette. Everything was clean and accommodating. The pool and waterside was a plus! After spending all day on the boat we night swam and were in walking distance to ice cream, restaurants, and even the movies theater! Everything about this hotel and location is a must!! Thank you London Bridge Resort for allowing us to make the best of memories!

Super cute reasonably priced room. We definitely would have stayed longer if the bed wouldn't have been so uncomfortable! The hotel itself is outdated but the room was updated and it had an OK view. It had everything that we needed as far as amenities go and was conveniently located. However, after tossing and turning all night due to trying to sleep on an undersized lumpy bed without a comforter or soft blanket, rough sheets and you ea get 1 square shaped strange little pillow for your head?! This is a deal breaker for me if I can't catch up on a little sleep while on vacation I'm not a happy camper.

This hotel is the perfect location to stay when you want to enjoy the London Bridge, waterfront walk areas, and many restaurants within easy walking distance. Just be sure to book a bridge view room it's worth it. The other side of hotel rooms are right by a busy highway thru town. The breakfast is made to order in accordance to Covid rules. The room is clean comfortable and nicely furnished. We enjoyed the relaxing pool and patio area. The city didn't have a special event going on during our visit so getting around and wait time at restaurants not an issue.