Londonderry Apartments

If you are looking for a place where your car wheels are stolen, this is the perfect place. 0 security and the staff does not take any action. I am very sorry I rented here. Talking to other people they told me that this has happened several times in this place and they don't take any action. If you want to be calm without thinking that they are going to rob you, I recommend that you look for another place They also have old appliances that they don't fix, dryers that don't work and cockroaches that don't go away.

Stay away from this place! I applied for a second-floor unit with a washer and dryer, and my application was accepted. Everything seemed to be progressing smoothly until two days before my move-in date, when I discovered that the unit wasn’t ready. I learned this only after walking into their office. The management then told me I could either cancel my application or accept moving in to one of their available units (they only offered a 1st floor unit to me). With no other options available (since I already signed out from my previous apartment and was too late to find a new place), I reluctantly agreed to move into a first-floor unit. They took no responsibility for their poor communication, and I ended up in a 1st floor dark, humid apartment with a mice issue. After five months, I couldn’t tolerate this place and now I decided to move out and asked management to release me from the lease due to their initial error. They responded by saying that I wasn’t forced to move in and would be responsible for the remainder of the lease or a penalty equal to two months’ rent with 30 days notice. I am choosing to pay the penalty and run away because I didn’t want to stay in such a subpar unit for even one more day. I hope sharing my experience helps others avoid the same issues. I cannot believe the lack of communication and responsibility for their mistake exhibited by this management. Again, stay away from this place!

THIS PLACE IS A SCAM! AVOID IT. Now that I read the others residents comments I am very happy that I didn’t move here. The people in leasing office are very rude and unprofessional. I had scheduled a tour of a 4 bedroom a week ago and today when I went to see the apartment. They said someone already applied for the apartment and it is no longer available. But just yesterday they had sent me a reminder of my tour. If the apartment wasn’t available they shouldn’t remind me of my tour and should have canceled the tour and sent me a notice. The staff in the leasing office are so rude when I said why they didn’t informed me that the apartment is no longer available, they start shouting on me and said it is not our fault, it is someone else fault. If they are this rude with someone who is trying to sign a contract, how would they be with the residents here?

Make sure you keep your receipts! I thought returning the parking sticker I paid for would have been sufficient but apparently it’s not. When we moved in April of 2022, Alexandra Fisher stated that we needed to come in with a money order of $300 to get a parking sticker on top of our security deposit and that when we moved out we will be reimbursed for that sticker as long as we don’t lose it. We moved out a month ago and I was never reimbursed for my parking sticker. I returned the sticker the SAME DAY I returned the keys and key fob. I Went to the office today to inquire about it and discovered that parking is magically free and they only charge you $250 if you lose the sticker. Unfortunately, I can’t find my receipts for the money order so I guess I’m SOL but I would hate for anyone else to go through this so if you decide to live here, make sure you keep track of everything when you deal with these people because they have no sense of integrity.

Management doesn't care about moldy apartments. The solution for the problem during a whole month was a magic paint, until the ceiling cave in.

Thanks God there are honest reviews. I was looking for a new apartment and was thinking about Londonderry. But hell no. Worse can be only Gateway.

The truth is that they are unethical they were applied twice and this last time they did not want to approve them they were given a number to call about my credit and able and they told me that everything was fine with my credit those of the apartment company of the Londondery I did not want to approve the apartment apart they stayed with them. $208 for the two times they were applied Apart from one of the employees who works in the office, Nose, their name but there is a black patch on their left eye, they came out well altered, which practically took them out of the office because they were already closing and we arrived, with 20 minutes left, by 5 PM they are a company that has no seriousness, nor ethics.

You know I try my best to not judge a place from reviews and give a fair chance but in this case these reviews speak the truth! I’ve been in my unit for not even a month and I’ve already had problems with management! First thing first it maintenance doesn’t fix anything! It took for me to go to the leasing center in person and raise my voice after they put a notice on the door because my kids bikes were on my balcony (two bikes btw) threatening to charge me a fine before maintenance came out! And on top of that the maintenance man wasted something on the floor tile from the dryer and didn’t even bother to fix it! Then, management had my car towed because of the sticker not matching the license plate( when the leasing agent that did my move in was the one to input the in correct tag number on the sticker in the first place! So as a follow up, I go back to get an updated sticker today and management states they need the old sticker back( that I had to peel off my window! Which is in the trash that I have to pay 250 dollars for a new sticker! ( key words their leasing agent was the one who gave me an incorrect sticker in the first place)!!! This place was suppose to be my peace! Unfortunately, it’s been a major migraine. Don’t and I move don’t move here

Mice mice baby I've killed over 30 mice in my apartment horrible and maintenance let's say they don't fix shit

Work orders don't get answered. My patio keeps flooding and is ruining my furniture, and a homeless man keeps peeing and pooping in the laundry room and the locks still aren't fixed and the dried pee still hasn't been cleaned. I've submitted at least 4 work orders for each issue over the last 6 months, and they just keep getting closed out. Trash is constantly overflowing from the dumpster and recycling. Also, there's no visitors parking so I have to just risk my visitors getting towed.

Worst apartment complex I have ever seen in my life!! My brother lives there but I can't even go visit him unless I pray there is a visitors spot open which there never is so I have to park my car down the street and planet fitness and take a lyft back! They only have 10 visitor spots from what I can tell but there are plenty of parking spots to allow open parking!! Makes no sense

We have not yet moved to this location and we are already having problems, the management are not serious. they called my wife. that the day we could move would be May 8. three days later they called her again and told her that the day to move would be May 5, and today they called her that the day to move would be May 12 ... what's up with this administration. there is no seriousness they think we have the time to be playing. And the problem is that where we are living the day they told us, we set the deadline to move my people a thousand times, I do not recommend doing business with this type of person.

I didn't even move in with this complex and I could tell how unorganized and unprofessional they are. I called looking to rent and I got some prices, I called the next day and no answer. I even emailed several times and called several times. No one ever answered me! You would image they want business !

This is to tell you how terrible the management is at this apartment complex. So it snowed a lot this past weekend and everything is still kinda a mess. Tenants here are DIGGING OUT THEIR OWN PARKING SPACES. Not only that, but it's so bad that if someone parks in a dug out spot, they risk either getting the s**t beat out of them, or their car windows smashed. Management is doing nothing to help dig out spots and stop this violent behavior. Seriously people... You are so much better looking elsewhere. Management sucks here. Parking sucks even when there is no snow and everything is clear.

if I could rate them as -100 I will. they steal your money from deposit , I Lived there for almost 3 years, I had to chase the rats and the miceses by my self, I killed more than 100 miceses per a year, no mater how clean you apartment be, they just continue coming. they do have a exterminator that only goes put some paper traps and no more! never got a rat or mice. I was desperate payed more than $400 in external exterminator to help me up. i lost my money. my contract goes month to month I give a 45 days in advance vacate advice but they charged me more that $700 dollars in fees, I returned the apartment in PERFECT condition. I even painted all the walls, to avoid more headaches. but the said the carpet its not good. so they charge me another $ 390 dollars. Fuck!!!!!! what do you mean!!! I been there for 3 years, the carpet its perfect... this people must be out of business. run away, dont rent here. its expensive, no one utility its inlcuded, no one can go to visit you because theres not visitors parking, always are busy, you will be towed. the rats are a HUGE problem, bolieve me dont come. the GYM machines are broken, the indoor pool its broken, I never saw it open in 3 years. nothing its good here. I will leave pics!!!!!

I have to agree with the other review. Parking is a big issue. When I go to visit, there is never any visitor parking available. I have to run out of my sisters house, just before 10pm so my car does not get towed. They have asked for parking passes but they are not available. Seems like all the visitor passes are being taken up by the residents. Not very convenient for visitors.

RUN AWAY, if I could rate 0 or -100 I will. I live here for 10 months now and I can't wait till the end of my contract so I can leave, I'm glad I didn't sign up for 24 months as they were trying to convince me. The management and the maintenance sucks, whenever I call for maintenance issues they show up 3 days later never on the same day. They don't have enough parking spots they don't have the option for reserved parking spot even if for extra money, I finish work late and I can never find a spot by my building so I park about 3 blocks away which is so annoying specially when it's cold in the winter, and the guest parking is always full on weekends so your guest have to park anywhere outside the Apartment community because after 10 PM any cars without the sticker will be towed. Small kitchens with ugly old appliance and no microwave, tiny bathrooms. Shared laundry. And when I asked them about the the washer and dryer in unit they said it's not available now yeah right it's never available it's just a joke. And none of the bills are included. Oh forgot to mention the water heater is gas so when your taking a shower and someone using the water in the kitchen you'll experience freezing water and then boiling hot water right after. For me it's a lesson learned and will never stay in such a place again