Diana T
Google
I was a regular customer until today. I ordered a mocha with a croissant, but the barista made a mistake and served it in another customer’s reusable cup. When she realized her mistake, she simply poured the mocha into a new cup in front of us with less content and no chocolate powder. I honestly didn’t want to drink it, as I had no idea whether the other person’s cup was clean. I told her that what she did was wrong, but she ignored me and said, “Just take it”again, completely unprofessional. I ended up throwing it away. Instead of having an argument, which I didn’t have time for, I prefer to leave it as a review. I will never come back. This is not about the money; it’s about professionalism. The mistake was not mine, nor the other customer’s.