Gregory H.
Yelp
I want to say thank you again for allowing me to use your establishment for my retirement ceremony today. Your hospitality and courteous nature is very much appreciated. (John the owner)
I was very impressed with the lady who initially set up my event before Maria was assigned to be my host for my event.
When my wife and I first met Maria, she was late for our scheduled appointment and directed her tardiness on someone else.
When we met a second time, she was late again. The second time we met, she attempted to overcharge me $500 and stated someone told her to charge me another amount, I pulled up the contract on my phone, and she had no clear explanation on why "the front office", was overcharging me.
On the Day of the rehearsal, I was told by my colleagues that she was very rude before I arrived, venting her frustration to them about things she wasn't comfortable with and or asking you the owner or making an adjustment for things, such as moving the tables out of the way a little.
When I came, she immediately started loud talking to me in front of my official party participating in the rehearsal (I have several people that can provide accounts for this).
I eventually told her that this was embarrassing and that we could quit this conversation because my guests were waiting for me to start the rehearsal.
I was very proud of myself because her tone was disrespectful to me, and I don't usually allow nor tolerate any form of disrespect. I am not here to go tit for tat on what she said would happen and the particular time frame she said that things would be completed. I just wanted to state how very unprofessional she was.
I originally booked your location because I previously attended a Chief Ball, and a few of my service members recommended it would be a beautiful occasion if I did my ceremony there. If maria is their host, in the future I would advise them not to book through her and notify you ( John) if there is someone else who can cater to their needs.
Thanks again for the use of the establishment.