Longwood Inn

This was hands down one of the worst hotel experiences I’ve ever had. As soon as we got to the room, we noticed the bed smelled strongly of urine. I called the front desk immediately, and they said they’d send housekeeping. When housekeeping arrived, instead of addressing the clear issue — the urine smell — they started pointing out unrelated things like a few chip crumbs on the bed or a small stain on a blanket, as if that excused the urine smell. Then they began throwing items around and acting extremely unprofessional. What made it even worse was the General Manager’s attitude. She was rude, loud, and completely dismissive of our concerns. We were told there would be no refund, even though the room was clearly unacceptable. Instead of trying to understand or help, she started yelling at us and stormed out of the room. To top it all off, she falsely accused us of smoking in the room just because a puff bar was charging on the table. We weren’t smoking, but she just jumped to conclusions. This stay was not worth the $200+ we spent. If you care at all about cleanliness, professionalism, or being treated with basic respect, do not stay here. You’re better off spending your money literally anywhere else.

Great little inn in decent walking distance to the ball park and surroundings. Charming inside lounges. We had a room with direction access to the ground floor and porch. The rooms were clean and good for the money. The common areas and kitchen with shared fridge were cute and clean. Nice little spot and right on the trail with a decent amount of parking.

It's OK. Staff was nice, when there. Parking is $25 (not free). Room was small, but clean. 20 min. walk from children's hospital is nice as driving in Boston is not fun.. They provide coffee. Full sized bed (not queen, king). TV options are limited. Room was hot, but A/C window unit was fine. I don't know if I'd stay there again or not.

A lovely Inn. Quaint New-England decor with the welcoming feel of an elegant, turn of the century home. Fireplaces, conversational areas, balcony overlooking a park, delicate floral wallpaper and art. Photo of John F. Kennedy overlooks the wooden, polished staircase and foyer. Close to the Longwood Hospital District. (And Fenway Park?) Renovated, shared kitchen available.

I really enjoyed our stay. Grocery store and restaurants within walking distance. Disappointed we had to pay extra to park. The staff was friendly and accommodating.

WOW! Words and photos can't prepare you for what to expect. I booked this place months in advance because the price and location were "acceptable" and the photos online seemed "not offensive." I was so off-base! This place is an immaculately well-maintained Victorian inn with lots of space, plenty of amenities, and heaps and heaps of charm! Old-world details (original wood trim literally everywhere), new-world updares (a full-sized, shared kitchen; bathroom has a hot, powerful shower), it really stacks up to more than its parts, and the back veranda looking out onto a park (ok, a recreational park, but still pretty bucolic) is just one more bit of charm. Whether casual comfort for a family stay, or a memorable romantic getaway, this place is truly special. Nor were we the only guests to be so pleasantly surprised. Give it a try, and you'll likely think you've stumbled onto a great find in lodging. This is not ad copy. We really were bowled over! You won't be sorry.