Los Angeles Union Station

Had a smooth experience at Los Angeles Union Station. It’s very easy to navigate, even if you’re not familiar with trains. The signage is clear, and the layout is straightforward. The staff were helpful and approachable whenever I had questions. I also liked that there are convenient food options inside like Starbucks and Subway, which makes waiting for your train much more comfortable. Overall, a well-organized and traveler-friendly station.

Love the decor, the building, the art, the layout of this LA landmark. The inside is amazing with art decor throughout the station. They have the old ticket counters that are no longer in service (too bad), it looks like still useable and especially in the grand hallway on the left upon enter the station. Parking can be a hassle since there is construction right infront of the station. But there are several parking lot behind and one with direct with entrance building. There are shops (used to be a lot), restaurants (used to have tons but now just fast food), rest area but big comfy chairs, and easy directions of where to go. But also the plenty of homeless too using the bathroom for changing & cleaning so it’s abit dirty. There is also a piano that was played by a random person (when I was there) so great background music echoing through the station. There are also plenty of staff /security throughout the station so you can feel safe abit. Check it out if you’re in the area or happens to use the metro for transportation.

A great train station — clean, well organized, with clear navigation and no strange smells. Everything is convenient and comfortable. There is a robotic store at the station, which was an interesting experience: it works fast and is controlled through an app. It would be nice to have a couple of cafés or a wider selection of products in the store. Overall, everything is excellent. I recommend taking a train trip to San Francisco or San Diego, or maybe even to Las Vegas or farther — it’s a very interesting travel experience.

Long live art deco! What a beautiful station. Very clean and well maintained with plenty of stores and options to eat. Staff is very friendly and helpful too! The train rides up and down the coast are even more spectacular. Took the pacific coastliner up to Oakland and was in genuine shock at how beautiful it was. Would do it again in a heartbeat

I love this place. Living in Southern California we have a chance to travels to so many places right here in California just by traveling on Amtrak. On any given weekend I can last minute plan a trip to San Diego, San Clemente, San Francisco Oakland, Santa Barbara and many others. But those are some of my favorites. Sit back and enjoy the views. I love it here.

Stepping off the rail and entering LA Union Station feels like, for a brief, standstill second in your commute, time stands still and you start to notice that the place you’re in is a little different from the LA that’s waiting for you just outside the station’s walls. Here, there are no towering glass buildings or sun-bleached asphalt. Instead, your attention is immediately pulled upwards and your eyes meet the warm light of 3,000-pound bronze chandeliers suspended from a grand 67-foot-high coffered ceiling, all reflected on the glimmering inlaid marble and terracotta floor that 100,000 commuters walk on every day. For that standstill second, the grand ceilings, marble floors, and bronze chandeliers come together to make your average commute feel like you are in a 1930s noir film waiting for a steam train. Stepping outside, the Mediterranean-Californian indoor-outdoor flow offers a gasp of fresh air. Tall Mexican fan palms guide you through the walkways with tall vertical trellises guiding vines up the walls. I can go on and on about the station, but I think that the most unique and impressive thing about it is its survival. In an era where many mid-century stations were demolished, Union Station remains. It holds 87 years of footsteps, and the beginning, end, and connecting point of millions of trips and commutes; and although it has transitioned from a steam-engine terminal into a modern multi-modal hub, in many ways it still feels like that opening day in May of 1939. If you are ever near by, we urge you to take a trip to the station so you may see and experience all that we talked about. We are so grateful to have done worked on the outdoor trellis work at the station and to now be a small part of all that this landmark has to offer.

The l ast of the great train stations. Commission in 1933 and opened in 1939. This place consolidated three terminals. It was a joint adventure between the Southern Pacific, Union Pacific, Atchison Topeka and Santa Fe railroads. Designed by architects John & Donald Parkison. The building a unique combination of Spanish Colonial, Mission Revival and Art Deco. You are taken back in time when walk into the terminal. For the exception of the bathrooms and plumbing, the terminal retains all of its original light fixtures, chandeliers, wood panels, door handles,fixtures and terracotta tiles. With 120,000 people going through its terminal daily. I love trains. I love this train station. I travel by train Every chance I get. I've gone from Los Angeles to N.Y.C. Boston, New Mexico, Mexico City, Guatemala City, Toronto, etc etc.

Union Station in Los Angeles offers services ranging from buses to long metro/train routes that can go from Los Angeles to San Bernardino or from Los Angeles to San Diego. The station has places where you can park your vehicle, and it also has several restaurants, a small shop, and a café. Some tickets give you access to an area where you can rest. The train has two levels and is in very good condition. I took one early on a Saturday, and there were plenty of seats available

This place offers transportation via buses, Metrolinks and Amtrak trains. Whichever mode of transportation you need, it's here and their schedule is on time. If it isn't, the public service announcement is made to address the changes. In the waiting section for the departures (and probably the arrival section, too) there aren't any plugs to charge your devices. You'll need to have a mobile charger. One positive in this area is that you can eat and drink in this area. In both areas there's a huge digital board with the times, locations, trains, and track numbers for those waiting and for those walking along the aisle. A nice thing I appreciated was the Customer Service Booth to check in for the Amtrak near the Departure section. Another feature I like is that they have a Traxx restaurant, a Subway sandwich shop, a Starbucks, a Pretzel Wetzel, a convenience store, and some other restaurants as well. I've noticed that for those who have mobility challenges, there's a cart that will deliver you to wherever part of the Union Station property you need to get to. When in doubt or you have questions, hopefully you'll find someone who's helpful and not sarcastic. Someone who can open their mouth and actually help you. Be aware of those who are suffering from mental illnesses as they are likely to be traveling as well. Safe travels

Get outta LA and take the Amtrak to Santa Barbara...gorgeous daytime ride, amazing views of the mountains and the ocean - with a playlist of the Eagles - perfection. It's an affordable route too and for just a few bucks more, you can upgrade to Business Class with free healthy snacks and beverages! Check out the exhibit of the Chinatown that once existed were Union Station now lies. It's a bittersweet story. PS it seems that not a lot of people use the trains on the weekend so it's especially peaceful and nice. the staff seemed pretty nice, some of the clients were a little bit. "out there" but there's nothing to fear as the place is definitely safe.

September 29 and September 30 2024 We had to go to Los Angeles for a doctor appointment . There were two of us. We caught the train in San Luis Obispo with business class tickets for the ride to L.A. Since San Luis was the starting point,seating was not a problem. Wifi however was very spotty. The train ride was pretty good. The snacks and coffee were good. On trip back home from Union station, we waited in the Amtrak Metropolitan Lounge. We were politely greeted by Keith. We were each charged a twenty-five dollar fee for the privilege of waiting until that area. This used to be free to ticketed business class passengers. But wow. Fifty dollars for both of us. A good maybe ten dollar value. The train trip back to San Luis Obispo from Los Angeles was pretty good. The train filled up quite a bit on the way back but both of us were able to get seats side by side. Snacks were handed out and the train ride was okay with the exception of very spotty WIFI. Tom and Mary Anello

Just perfect after a hassle-free AMTRAK passage from San Diego. Super easy to grab an Uber out front on Alameda and many great art museums, historic sights and vegan restaurants nearby.

I had not taken the train since I was a little kid, OMG I felt like a little girl again. It was such a wonderful nostalgic experience . We did business class to Santa Barbara from LA. You get free drinks and snacks. We also brought our own snacks and played games. Winning! The train staff was so nice and you could tell they enjoyed what they did. The train left right on time! We sat on the left side of the train to catch the coastal views going into Santa Barbara. If you have not taken a train before, do it. Such a fun experience Service- 10 Cleanliness - 9 Train needs some upgrades like a USB port. You can charge your phone because they have plugs.

My first time using Amtrak and I wasn't impressed! I used Metrolink a lot and I can compare notes, Metrolink arrives on time, trains are cleaner and not crowded. Amtrak was late to arrive into Union Station. Very crowded, lots of people waiting to get on. Crazy inside to get a seat, some folks couldn't, so they had to stand! The people working on the train were overwhelmed and turned short, rude and panicky! Not impressed. They also have an outdated system leaving notes to what stop you get off at! The trains are old, dirty, especially the windows! You can buy drinks and snacks, I wasn't interested, but folks start on wine and bear at 10 am LOL. The stops are short so watch it and be prepared when they announce to start getting closer to your destination. Late on the way back, crowded again, the seat I found first had no window. Moved later on, the ticket checker was surprised. Just wanted to be able to look out the window! So mixed feelings. I like riding trains, but Amtrak can be better!

Well, we parked in front for $16 & my fam paid for all our tickets, we left shortly 20 mins later and got seats in business class. We got to our destination in about 2 hours. We had fun on the train. Did you know you get lots of free snacks and drinks? Free wine, juice, and other things? I didn't know. No wifi. But there's plug in outlets to charge your phone. Everyone was on their devices. We played games at the seats with a table. The restrooms were mid. Decent. There was no smell. Everything was clean. It's a nice way to travel if you don't wanna drive long distances.

Serving as the main gateway for travel by rail for Southern California, Union Station Los Angeles is a working symbol of an era where the most economical way to travel the country was by train. Rail has since given way to cars/busses, then to planes as the most popular way for the masses to travel in the West, but Amtrak is still standing. We have been to Union Station quite a few times via LA Metro, and with the Blue Line now connecting DTLB and this station directly (with no transfers), it was a no brainer to take the train to get here. The station consists of two stations, connected with a long underground tunnel whose offshoots take you to each platform. The suburban train system (Metrolink) has a lot of trains here, but we were here for one reason...to take the Southwest Chief on a 40 hour trip to Chicago. We had just taken a series of trains in Europe to get around, and one nice thing not to worry about in the States is Immigration Control. That process often took more than an hour off your prep time...interesting that in the States, it looks like it happens as you actually cross the border. We are planning to take a train ride from Vancouver to Seattle, so I'm interested in finding that out. I love how there was a plan back in the day to connect all the big metropolitan areas across the States by train, and to call each main station...'Union Station'...where passengers could expect to connect to different rail lines all in one place, usually indoors. We've visited the biggest ones in LA, NYC, and Chicago. Washington DC and Denver might be two that would be interesting. The visit itself was very uneventful, and most of the time was spent at the Metropolitan Lounge at the station. Because it had rained so much for the past few days, there was many places in the station where buckets were trapping the dripping rainwater from the ceilings. Pretty sure that's a common site anywhere you go in LA, regardless of upkeep. We will be back in a month to take the Amtrak to Seattle from here. Hopefully, it will be better weather.

Right away, I was fascinated the inside size of this building! We were sent to an elevator to our waiting area for VIP. We were the only 2 there with a staff at the desk behind a door. It was dark, all the blinds were drawn. The chairs have a moveable desk and another just for drinks. (They should have those for planes, trains, and cars or buses!) The VIP area have restrooms, drinks, snacks, lots more than Portland's Union Station. When it time to board, they put us on a golf cart, and away we went to our train. Door to door service, a bonus! I've not been in one of those carts, for when I was doing a security job at Mt. Hood Festival of Jazz, 3 decades ago. It was so fun!

Love that it's connected to multiple metro & train lines, but it was bit disappointing. Lot of homeless folks roaming around the station (inside and out). They had decent selection of food/drinks, didn't stay in the main area, ended at the lounge until my departure time.

I will start by saying that the staff was pleasant. This was my first real train trip and we were going from LA to Portland to return from vacation. When we first got there we saw a ticket agent who checked us in and assigned us seats for when we weren't in our private sleeper car. Then we really couldn't tell where we were supposed to go, the signage was terrible. So we just went up to a worker at a counter and she told us where to go for the lounge (it was part of having a car). I never would have found it had I not asked. So we get upstairs and check in there. At first they wanted to take our bag but when I told her I thought we could have it in our car based on the website info she said we could since all our stuff was in it. She just said it might be a little crowded but we were okay with that. An okay sized area and all, but had to get lucky in order to have a seat. And yes, when I'm trying to have breakfast and waiting for a train I want a seat. They had a fancy coffee maker but since I don't use them every day it does take a minute to figure out exactly what you want and what to press since there are no directions (they just assume everyone knows). They also had a small selection of other beverages. The food was underwhelming but at least they did have a few things to choose from. For the amount of money you spend I would expect a little better than that. The process for boarding was easy enough. They just took small groups out to the cart then drove you to the car you'll be getting on. When we boarded there was no one assisting so you knew where to go but we obviously figured out which cabin was ours. The station was okay but needs improvement.

Decided to do a "day trip" from Los Angeles to Santa Barbara via Amtrak. To my bike, camera and tripod to do a little work. Ordered tix online. Train going was on time and ride was pleasant. Decided to opt for business class which is about $25 more. So, for that premium you do get more comfortable seating as well as snacks (for me, hot coffee, a sweet roll and a bottle of OJ). Not bad, although would have been nicer is fresh-baked pastries were offered instead of the prepackaged version. Same with the OJ. As for my bike, I noted on my reservation I would be bringing. TIP FOR THOSE BRINGING YOUR BIKE. MAKE SURE YOU NOTE IT ON YOUR RESERVATION. THE STORAGE IS IN THE REAR OR LAST CAR (you get a buckle-belt to secure it as well as velco straps for the wheel). I finished scurrying around Santa Barbara earlier than project and instead of waiting for my 6:50PM departure was able to switch to 4:40PM. Return trip was positive as well. The bike storage was the first car - so pay attention on your going/return so you can comply with their storage requirements. The Santa Barbara depot is very historic. It is right off State Avenue and blocks from the pier. Further north there are tons of eateries and other consumer places. I have a very pleasant trip which cost under $90.

Okay, so somehow in the midst of my midlife crisis, I've realized I've never been to L.A. This location at Union Station was a layover on my way to Seattle. Um... LA scares me, and I've seen some ROUGH neighborhoods in Phoenix, just saying. Anyway, Union Station is friggin' HUGE. I was lost right away, LAPD is everywhere with drug dogs and security is everywhere. I somehow don't feel safer. People were screaming at security, dropping the F bomb at not even 5 am. Who has energy for that this early in the morning? Anyway, for the most part, the staff was actually great when I could find someone to speak with. That said, when I got to the window, there was this really nice lady there, was smiling and very helpful and informative, but I somehow hurt her feelings while I was trying to say I hope she smiles today (in a cheerful bright tone), basically trying to say I hope she has a great day. Before anyone judges me, please bear in mind, I haven't slept in over 24 hours. The train from Arizona was LONG. And I realized right as I said it, I had upset her, and she said, I've been here 34 years. And I was like oh wow! That's cool. But I did return to apologize and say I'm wrong, I know that came across wrong and all I wanted to say was to have a nice day. So whoever is reading this, I'm really really sorry. I'm going to feel terrible for the rest of the day because of my socially awkward moment. I did get checked in okay though, and again, to the nice lady, I hope you always have nice customers because you really do have a nice smile and attitude. The station is very clean, but I would have liked a more organized experience, and one where I don't feel like I'll be shot the moment I step outside. Security was super nice when they asked me to move to a different section of the pillars though. I will never come back to L.A. though unless someone pays me a lot of money or gives me weed coz the only way I think I can enjoy this city is with cannabis to dull my anxiety and terror. And I'm really sorry if anyone reading this loves this city. I'm sure there are nice places here, but it's not for me. :(

Surfliner-WOW! My family and I often take trips to SB, La Jolla, San Juan and San Diego. We take business class which often has BOGO FREE offers. While you don't have reserved seating- if you come early you can ensure a great spot! You get snacks and a red or white wine of choice. The ride is enjoyable and relaxing. Truly no better way to travel, somewhere near enough to drive. Who needs the stress of TRAFFIC. You can enjoy your time spent with great views to enjoy. The Amtrak team is always welcoming. Brandi Viescas and the business class team are so accommodating! Riding the train for a day or weekend getaway has always been a family tradition; I plan to keep that going for years to come! Cheers to safe and relaxing travel!

As much as I love Union Station, the Amrrak operation here leaves a lot to be desired. For example, the Business Class Lounge is well hidden, and the Lounge itself is tired with few amenities. I'll continue to the the Surfliner to/from here, but I don't expect much in the way of service.

Union station in Los Angeles is an iconic landmark, just like other similar stations in big U.S. cities. I came here to the Amtrak counter for the most absurd and mundane reason, in this modern age of robust technology and advanced internet facilities. I was interested in an Amtrak California Rail Pass, and guess what, it cannot be purchased on-line. And there is more. To begin with, one has to first call toll free Amtrak to get a reservation number. Then I had to take that number and my ID, to a staffed Amtrak station (closest staffed station for me was over 25 miles away in LA). There, I have to pay and purchase the rail pass. How about the travel? I must have "hard copy" train tickets (no print at home, no iPhone tickets, no email tickets). Really? That process too, can only be executed at a staffed Amtrak station, which as you have read above, are not easy to find. How about the experience? There were two Amtrak employees behind the ticket counter. One of them in an unhappy mood, the other in an unfriendly "do not want to be here" mood. I had to switch counters, to get the better of the two. And do not think that Amtrak over the phone is up to par. Most of them were clueless. I called them several times and had to keep educating them on their Rail pass product. Parking at Union Station is $2 for every 15 minutes. Luckily, I had to only pay $4. However, the whole expedition (travel to and from the Amtrak station, interaction at the station), took me a total of 2.5 hours due to morning LA traffic. And this could all have been avoided, if Amtrak was in the 21st Century and all these functions were expressly available on line.

Very bad, i purchased 1st floor ,coach, and said no more 3 seats, so had to sit in upper level, this definitely dont seem like coach, unfortunately bought round trip, next time taking bus to el paso texas

Highly recommend the Pacific Surfliner. Views are amazing! it's also a nice way to relax while enjoying your commute.

Overall, Union Station is a dump with all the homeless people. Whenever I miss the last Metrolink train on weekends, I always get good service from Amtrak. The Metropolitan lounge is a great place to wait for your train if you have the right ticket.

What has made Amtrak employees so mean? They made three little kids get off a train because they couldn't show a ticket because of a technical error on Amtraks end. Then they had to go into Union Station but wasn't allowed to sit anywhere to sit for the system to start working again. Just incredibly mean people all around.

Los Angeles June 2022 Union Station is an Amtrak hub, but also serves the Metrolink commuter rail system, LA Metro bus transit system, and LA Metro bike share. Union Station is the largest rail passenger hub in the western United States, but not one of Amtrak's largest stations. There are two entrances. The East one is primarily for commuter vehicle parking and LAX Flyaway to connect riders to and from LAX. The main West entrance has a landscaped horseshoe drop-off landing you in front of a Spanish Revival entrance. Inside the entrance you will see cavernous 60 foot high areas that remind you this was once a premier passenger hub. Amtrak has a second floor lounge for First Class, Sleeping Car, and select Amtrak rewards members. While it offers complimentary sift drink and coffee, clean restrooms, open lounge seating, the room can get crowded and chaotic. The main benefit would be priority boarding for coach passengers. The connecting passageway between both entrances lies underneath the rail tracks. The Amtrak information kiosk is an excellent source of assistance. There is a good free Red Cab service fir passengers needing additional assistance. The passageway has a Metro funded art gallery on the walls. There are several dining options, including two of most importance to me - Starbucks and Traxx Bar. Traxx Bar was once the station telephone room, in the days before mobile smartphones and VOIP apps. Unfortunately for me they only open from 11:00am (but they do have happy hour from 4:00-7:00pm, daily).

Took Amtrak from LA Union Station to Solana Beach in San Diego. It took about 2 hours and was a pleasant trip! You can purchase tickets online, leave your car at Union Station (I believe $8 all day), and board from the platform onto the second floor (first floor is for handicap and other special exceptions). The train has a bathroom (not the cleanest but not terrible and it has bathroom seat covers so that made it all great), a wall charger for the one sitting closest to the wall, the chair reclines, foot rest, and a tray table. The train also has an area you can purchase food and drink from if you need it. It's best to arrive about 15-20 min early to be able to claim a good seat on the train. We chose the window seat to view the beautiful ocean after passing Irvine and the rest of the trip to Solana Beach! The train usher who checked our tickets was super cheery and helpful! He was an older gentleman and very well suited for his job! I heard him let some people know where their exit was and let a family know that a person was leaving next stop and that the ocean view was coming up so he would move them to the window seat to see it all! The only part I didn't like was returning on the train from Solana Beach to Union Station at 7pm-ish and there were about 20+ rowdy and drunk people coming from the horse races. I heard cops were downstairs with them so that was good they were being monitored but they initially walked through the second floor trying to find seats. They were insanely loud and some of them stumbled upon the chairs. I know this cannot be prevented as public transportation includes a lot of inevitable variables.

The station was quite dirty , I saw No cleaning crew , but lots of panhandling seen inside and outside.... And very few signs to help one to find the proper entrance for trains . Eventually you will find the long and bewildering hall of train tunnels that you have to jog all the way down to reach restrooms and seat assignments.... Then eventually jog back down this main artery hall , to whatever side tunnel you are assigned to ? The entire station is closed at night COMPLETELY After 12 . After as early as 9 even , when the restaurants close. It was a bit shocking in a major "Union Station" that there's hardly any proper place to sit or even Stand safely ? While you wait for your bus or train connect in the wee hours ? Definitely not a safe place to stand with luggage In tow outside ? .... The FLIX BUS "Station " is across the street, if you can find the tiny sign way up high on a pole with an bail bond advertisement . People must connect with their west bound buses in Nothing but a parking lot with no seating , shelter or security.... Very sketchy & unsatisfactory. The only nice things about Union Station are The secure antique styled waiting area for TICKETED DEPARTURE Amtrak PASSENGERS ONLY ... it's nice , but that policy is strictly enforced , so it's not an option to wait there after your train arrival, for your bus connection or car ride . There is a Starbucks & A Subway and also an old fashioned newsstand/ deli and even an evening Pub seldom open , so that is a rare perk in any Amtrak station. And security Guards are in the lobby area inside though not outside Union Station .All in all this is an Area to plan ahead & to STAY ALERT .

Customer service is great at this station. Every single person is friendly and helpful.

Took the train to Santa Barbara for the day.The men who work on the train are some extremely rude men! The older white guy who works in the dining car was a very unpleasant rude man...the tall black conductor coming home,thought his kids were on the train, he had the nerve to try and parent adults. START with your coworkers!

Worst system ever. It's wildly inefficient. Barely any employees around. Felt very unsafe. No one knows when buses will arrive after it's announced that it's delayed. We were delayed by almost 2 hrs! The speakers were letting off the most obnoxious static noise. It honestly felt like psychological torture. The tickets are not affordable either. Seriously, just Uber. This was the worst part of my trip, thanks Amtrak. Never again.

Had racist remarks from Alfonzo the food concierge on Pacific Surfliner 774 on august 9th. After he made a personal call he started to make outrageous disparaging remarks. I get he can refuse service, but literally didn't say anything to provoke him. I've so far have talk to multiple people from customers service and have gotten no where. I don't care what people believe in, all I care is if i pay for a service id hope not to be belittled by the employees.

Los Angeles' transportation hub for Metro Rail, Metrolink, Amtrak, Metro Buses, Megabus, and Amtrak Connection Buses. The station complex opened in 1939 to great fanfare and remains one of outstanding railway station in the United States. Great food courts in West lobby .

This location is so dark and damp vibes and in my opinion is not as intuitive to find your way around as other Amtrak stations. Maybe because this is a bigger hub, but for being a bigger up I'd expect it to be easier to navigate for travelers. I prefer to book at stations nearby to miss this location if possible.

I've been wanting to take a trip for a while up the coast. The trip to Sacramento is more inland, but still beautiful. The station is well kept and still holds many beautiful attributes from it's hay day I'm sure. beautiful decor, great staff and friendly service. Easy trip planning. Pluses; Affordable, safe and out of the norm. Wonderful way to travel with Fam, with friends as a brunch, solo writing excursion. Cons; The Train itself could use upgrades such as more charging (usb capabilities), re-upholstery, definitely better snack options. Installing a few screens for movies wouldn't hurt either... Overall, it was a very pleasant trip.

Definitely I recommend Amtrak if you want a relax time to get to your destination. The food is really good. In first class they serve you 5 meals . The sleeper car is very nice . It has plenty of towels and a shower . They provide coffee , water and ice throughout the night. The observation deck is very nice. The staff is awesome, really friendly and they offer a great service. During these days of holidays, if you want to avoid waiting in line , traffic , rude passengers and crowded airports, the train is a good option. They offer business class and coach.

Week before Christmas my BFF and I booked a online trip from union station Los Angles to Camp Verde in Arizona, inform Representative we would pick tickets up Monday on departure date, however we arrive 3hrs prior to departure and found out our schedule trip had been canceled!! Was not informed by representative that tickets are only held for 24hrs. We was not email that trip was canceled, which caused inconvenience. Reschedule was not available for 24hrs And was told we would have to find shutters to take us into camp verde. Please educate staff and representative on key points such as canceling and tickets holding A email would have help notify of cancel trip.

When you go off to University, you may come through here, because it's time to get your Uni on. I believe in legal Unions, but there is nothing legal about what we used to do in these restrooms. If there are no churchgoing people inside this building, is it an Unholy Union? Union Station is a beautiful building that looks Latin American and Spanish and has been around since 1939, although it was very controversial. In its day it was the main transport centre for all Southern California, and still to this day it is by far the busiest railroad terminal in the western half of the USA and the 12th busiest station in the country - and number 5 owned by Amtrak. The long-distance trains that go across the country to Chicago and New Orleans and even up to Seattle all terminate right here. And of course there's the Metrorail here and there is a Transit Plaza to the east of the station for all of the buses operated by LA Metro. So all in all it's a very important place. Amazingly Chinatown was demolished to make way for the station, which is one of the reasons why I don't give it the highest rating. It's also considered to be a small station - especially considering the huge city that it serves. It doesn't have any artwork from the early years, either. Not much into history at this station, are they. And I met a friend here many years ago. But we never made our friendship into an official Union, or anything.

Awesome customer service. I just love this place as everyone has been so kind in assisting me. I think the key is to ask questions if you have any, make sure you have extra time and be patient as there are a lot of older people trying to get around. I'm happy to be trying out this service.

Traveling business class to San Juan Capistrano on the San Diego Pacific Coastliner train. So far so good, I like the lounge and that they have a shuttle to the train. The lounge had complimentary coffee, tea, orange juice, Pepsi soda. Some snacks too. They had tv as well. I would say leave early to get to Union Station because of downtown traffic. They also have a ride share section at the entrance so make sure if you are using UBER or Lyft you get dropped off or picked up there. They won't let you just stop at the entrance to drop off.

I wouldn't want to be departing on my own out of this station, but arriving it's pretty simple to navigate. The old lounge areas give you a hint of how amazing this place used to be back in the day. I wish there were more/different food options for travelers. Sandwiches are about all the fare you really can get or the typical snack packs. It's easy to tell there's a lot of complexity with a variety of rail transit coming in and out. My recommendation is to ask for help sooner rather than later to get yourself where you need to be on time.

We met an Amtrak Union Station employee who helped us out as 1st time rookie riders of Amtrak who made our experience very comfortable, less confusing and was very kind to answer questions, walk us through the process and help us out. I'd give her an A+ and 100% completely awesome customer satisfaction grade. She's one of those Above and Beyond employees. The other people at Union Station were a tad less than helpful, maybe because they didn't work for Amtrak and felt it wasn't their job to direct people to the right places nor point them in the general right direction. Union Station is functional, but at times feels a bit sketchy and not safe nor comfortable, probably due for an overhaul of both security and amenities. It feels like anyone can come in and out without any screening or proactive scrutiny to block any undesirable individuals or situations. Parking here was easy, 'tho a tad confusing initially, not intuitive if you're parking overnight for long term, where you need to check in your car with their offices.

Amtrak. Business class. This is how to ride. My friend an I had plans to go to San Diego, however we didn't want to battle traffic. We decided to train it up. Amtrak has a few options, unreserved coach, reserved coach, and business. The experience with business is worth it. There is a dedicated cabin for business. For breakfast, I received a complementary continential breakfast. I also enjoyed fabulous views of Southern California, including a huge stretch of coastline. The ride home was even better. I received a complementary box of snacks and red wine. Winner! The service on the ride home was amazing. David was working hard the entire time. He makde sure everyone had snacks and drinks. He did this with a positive attitude and a smile. Hands done the only way to travel on Amtrak!

WEEKEND ADVENTURE- LOS ANGELES TO SAN DIEGO On AMTRACK. Train seats are comfortable. The train tickets were OVERSOLD, with many people standing. The only reason we got a seat was my ingenious husband found us seats in the dining car. We decided to do entire trio without car. We walked to bus stop, and took Metro Bus to Union Station. The train left right on time. The reason for me 4 Star Review is for oversold seats. We are enjoying the view and our mini getaway

Decided to take the Amtrak bus to take me the union station. The bus arrived late due to the traffic. Then was told by the woman in the information desk that the next train won't arrive until 5:00 pm when my the original train was suppose to arrive at 12ish. It made me upset that due to traffic the train was missed. After wanting to figure a way to leave the station. Ended up searching for buses to take and took the flixbus to San Diego. Amtrak lacks caring about others they do not care if you're in a bad area and could be in danger. This just made me not want to ride the train here AGAIN due to the awful experience much rather rent a car and drive myself to my destination.

The first problem was when we arrived we were told we had to check our luggage. This was a lie. When we got on the train there was plenty of room in the car. Then the speaker in our car didn't work so we couldn't hear any announcements and that's the only way you get any info like stops and food. The food was over priced and if you were in coach they constantly looked down their nose at you as we had to wait until the first class passengers were fed then if there was leftover time you could pay $25.00 per person for lunch ( I threw mine up) or $45 for dinner and both were preset menus. The late departure and late arrivals were terrible as you couldn't hear any directions. We told them over and over again we couldn't hear but they tried once to get it loud enough but for the next 33 hours we had no idea what was going on. My first and my last trip with Amtrak. To add injury to insult we are now sitting on the tracks already over 1.5 hours late as our train hit a car!!!! No info again, our room reservation is now iffy and no info on getting us to the station. Save yourself time, money and aggregation, fly or drive!

Checked in this morning at the Amtrak First Class lounge. The lady at the desk was very nice and helpful. I helped myself to a danish and coffee and waited for the red cap porter to drive me to the train. I boarded the 14 Coast Starlight train and am relaxing in my cozy roomette #009. It's he perfect size for 1 or 2 people. The reclining chairs convert to a bed and there's a pull down bunk up top too. No bathroom in the roomette but there is one down the hall and 3 downstairs. All meals are included and you can bring your own alcoholic beverages....of course I brought some red wine to enjoy in my room. It's a 30 hour train ride and I'm excited about having a view of the coastline. Armenio is my room steward and he's very personable and patiently answered my numerous questions (being my first time on the train). What an awesome way to detach and enjoy some beautiful scenery while being pampered in the process.

I spent 10 hours on the train from LA to San Jose CA on Feb 28, 2024. The next day I returned to LA but upgraded to a cabin. I could not believe the wonderful difference but the train was an hour or two late and they closed the kitchen an hour early. I push the button just after 6:pm but the attendant did not come. I am in a wheel chair in a handicap cabin and she did not come so I limped up the stairs and 2 cars down to the dining car. The day before the dining car was still seating reservations at 7:pm but when the train was hours late the dining car was closed. I spent over a half hour limping my way there and back with no help just because the attendant did not come. Then, in a "Super-liner" cabin I asked to take a shower before the train got to LA station. The attendant that did not come for an hour when I pushed the button before the kitchen closed told me there was not time for me to shower but walked off like she was bringing me a towel. I waited 10 minutes and went to the shower room next to my cabin to wash without a towel, and there were 2towels sitting there in the wrappers. I took a shower and finished 10 minutes before we got to LA Station. The attendant said she would come if I pushed the button but after 8 hours on the train all she had was attitude and disrespect.

Solid 3 stars! This place is great if you do your research. I take the Amtrak every time I go to San Diego and it's such a pleasant experience. The trains are not the cleanest, but miles better than any Greyhound. The train operators are always very nice. I docked 2 stars because the station signage can be confusing and because my last train was late by 30 mins. The station is beautifully decorated for Xmas and love that there is a Starbucks for all my caffeine needs. Also, pretzel eatery is a nice touch!

I hadn't been on Amtrak in years! I went to SD and it wasn't bad at all! I was worried after not having ridden it for awhile I get motion sick or not like the experience. I liked it!!! I got biz class tix to make sure I had a seat. It comes with a free beverage and snacks. I also like that the biz class section is darker and quieter.

la union station is top notch. request red cap service if you dont know where to go or are running late

Long but awesome train ride. California is beautiful! Quick stops on my trip from LA to San Luis so I could transfer. Thankfully, this was the last stop and I was able to transfer without a hitch. Employee on board was kind and seats were clean for the most part. Would love cleaner windows for better viewing!

LA to San Diego for a day or two? Amtrak! Read a book, walk around a bit, spacious coach seating. Veterans discount is nice too. Drive? No thanks! Come along for the ride.

Union Station in Los Angeles can be a bit intimidating for 1st timers and 2nd timers alike lol...especially for those who don't already have an immediate understanding of the complex network of transportation options available in L.A. It works itself out after awhile, and gets much easier. The facility itself offers all the basic amenities...it's like a giant mall with restaurants and even a small market.