Bob Whitfield (Bobby's W.
Google
The majority of my reviews are usually about great service and food. Unfortunately, this one isn’t that.
We have spent 2+ weeks in Mazatlan, eating at great restaurants with excellent food and service. Tonight, our last night, we wanted to eat someplace special. Los Arcos was the choice.
Dinner was okay at best. The waiter told us about the “special” - Pulpo. We ordered it.
It came to the table deep fried, very dry, and really tasteless. The arachera (flank steak) while good, was nothing special. We had eaten better at Pancho’s and Topolos.
We also had an avocado salad w smoked fish - that was excellent.
The service overall was awful. The entire wait staff seemed to be having a constant gathering among themselves, laughing, joking, but paying minimal attention to the customer. When it came time for the “la cuenta”, which we asked for twice, we just waited and waited and waited. Meanwhile we watched the entire wait staff just hanging around with each other, joking and laughing.
We are not eating here again. We also remarked that a local pizza restaurant was amazing compared to Los Arcos - food quality, service quality, and even surprisingly atmosphere. That isnt saying a lot for this place that seems to be losing touch with the quickly rising competition