Kiss M.
Google
I spent 3 days here and I’ll start by saying the compound is very pretty and you feel in contact with nature. The food is homemade, really good, and they have a “bar” where you can purchase snacks and drinks.
The reason why I’m rating it a 3 is because we made a reservation for a family activity and they ran out of food. One of the kids wanted to have seconds because the food was good and they were upset at the kid and questioning him. That was unacceptable!
The personnel looked disgruntled and exasperated. Not approachable for a venue that had over 50 guests.
The owner had some family members staying at the venue - she asked permission for this and we were fine with that- however, one of the family members was rude to the children that were playing in the hammock area.
The bathrooms were not clean, there was mold on the tiles and if you needed to mop the bathroom floors, you needed to go all the way to the pool area to ask someone for a mop as those are not readily accessible. This honestly just makes everything worse for the venue when guests can’t clean after themselves.
There is a cleaning lady for the venue, and she does not ask for permission to enter the rooms. We just realized someone had been in there because things had been moved in the bathrooms.
We made the best of it because we were there as a big group, but we will not be back.