Lotos Inn & Suites

We hosted our baby’s first birthday celebration at Garden Restaurant at Lotus Inn & Suites, and it was truly an exceptional experience from start to finish. We had 100 guests, and every single person raved about how delicious the food was. The dishes were flavorful, fresh, and beautifully prepared — it’s not easy to impress such a large crowd, but they absolutely delivered. Our guests are still talking about how good the food was! What made everything even more impressive was how smoothly the entire event was planned. We organized everything from abroad, and the communication was consistently clear, prompt, and professional. Pricing was transparent, details were well explained, and everything felt straightforward and easy. A very special thank you to Hiren Shah, who was absolutely amazing to work with. He was responsive, organized, patient, and incredibly helpful throughout the entire planning process. Coordinating a 100-person event internationally could have been stressful, but he made it feel effortless. We also booked a room for the night for our baby, which made the entire experience even more convenient. The room was extremely clean, comfortable, and thoughtfully prepared — they even provided a crib for us. As parents, that level of care and attention to detail meant so much and allowed us to fully relax and enjoy the celebration. The food was outstanding, the service was seamless, the prices were great, and the entire event ran beautifully. We were able to truly enjoy our daughter’s big day without worrying about a single thing. Highly, highly recommend Garden Restaurant at Lotus Inn & Suites Nairobi for any celebration or large event — they made our special day absolutely unforgettable. 🌟

⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Great stay at Lotos Inn, Nairobi. The hotel is in a perfect location right next to the Oshwal Centre and very close to Sarit Centre, with easy access to local clubs, restaurants, and shopping malls. The room was big and comfortable, with a good balcony offering nice views. A real highlight was the lovely Chinese restaurant on the rooftop. Highly recommended for anyone needing quality accommodation during their stay in Nairobi.

Good place, nice and friendly staff. We stayed here for a few days and really enjoyed our time. The staff was welcoming and always ready to help with anything we needed. The room was clean and comfortable, and the atmosphere felt calm and relaxed. Great value for the price — perfect for a short stay or weekend trip.

Extremely hospitable staff, great ambience and delicious food. Special shoutout to the night shift reception and security staff who helped me during a medical emergency - drop and pick me up from the nearest hospital at 3-4 AM at night, without them I am not sure how I would have survived with my deteriorating health situation. Very warm and affable staff and good food

Excellent hotel with outstanding service. |A budget friendly hotel that is well located in Westlands area of Nairobi.|The rooms are spacious.|Staff are so friendly and always keen to please and go an extra mile for the guests.|The breakfast has a good spread/variety for all.

Lotus Inn and Suites has great, widely spaced rooms (suite) where I stayed, delicious and large portion sized food and to top it all, extremely helpful staff. The night shift staff at reception and security came to my rescue when I needed to be rushed to the hospital ( severe inflamations all over my body) and I had no one to assist me. They arranged for a transport to and fro the hospital that too at 3:30 AM at night!! If they didnt help, I am not sure how a solo traveller like me could have survived given my trip in Kenya had just started!

We stayed at Lotos Inn & Suites in Nairobi in July 2025 — before, after, and in between our safari and Mombasa trips — and I would happily rate it as a five-star hotel.||From reception to housekeeping, every member of the staff was exceptionally friendly and welcoming. Their constant smiles and willingness to go the extra mile made us feel right at home.||The rooms are spacious, spotless, and well-maintained, with beautiful views from the balcony that we really enjoyed.||The Chinese restaurant on the top floor was another highlight. Breakfast offered a great variety and catered to many tastes, and dining there in the evening was a wonderful experience — generous portions and consistently delicious food.||Shammi

Good place to stay but got big issues with parking. Harassment at highest level. Avoid if you expect pick and drop on regular basis at this place.